Service Industry Success

The only way to make real progress in your business, and gain skills you haven't yet mastered is by putting in the reps. This is one of those things that is obvious when we sit back and talk about it, but does not feel so obvious in the moment.

Probably the biggest challenge business owners are facing today is staffing and hiring. In this episode, I share exactly how one of my clients recently overcame this problem in about 6 weeks.

Most business owners are intimidated by or feel like they are not equipped to really interpret and use the P&L to the extent they would like.

While this feeling is common, it does not have to be so overwhelming. Brian walks listeners through a process of reading the P&L which makes it less intimidating and allows you to focus on what really matters.

Tune it to see for yourself!

Most business owners say or think that they wish their employees could or would make decisions or would intuitively know what to do without having to be specifically told.

How do we accomplish this?

Tune in to find out!

One of the greatest liabilities employers now have is getting sued by employees. And, most service-based business owners are not necessarily fluent in HR law. So, what can we do to protect ourselves?

Tune in to find out!

What is the number one thing that slow progress for business owners? It's uncertainty about what they are trying to build or accomplish.  How do you overcome that? Answer these 2 questions!

Are the terms process, procedure and checklist interchangeable? Does it really matter in service industries  if we don't call them by the proper names?

Why does any of this matter?  Tune it to find out!

This is the final installment of our seven-part series of the 'Seven Deadly Defects', which are the seven most common reasons a business will fail.  In this episode, we take on the one we have probably all witnessed in our careers - poor leadership.

The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn't much for us to do unless we know why the businesses failed. This is the sixth of a seven-part series about the 'Seven Deadly Defects' that put companies out of business, and which we as business owners should work hard to avoid.

The number of businesses that fail is staggering. We have all heard the statistics. But, what are we supposed to do with this knowledge? There isn’t much for us to do unless we know why the businesses failed. This is the fifth of a seven-part series about the ‘Seven Deadly Defects’ that put companies out of business, and which we as business owners should work hard to avoid.