Service Industry Success

A listener named Jesse asked, "Brian, can you walk us through how your typical coaching conversation with an employee goes?"

So here is a step-by-step blueprint for coaching an employee up on just about any behavioral or performance issue.

Thanks for submitting your question, Jesse!

If you have a question you'd like me to answer, shoot me a DM on my Service Industry Success Facebook page, here: https://www.facebook.com/serviceindustrysuccess

It's that dreaded time of year again. Time to pay the monetary penalty for being successful and hand over some of the money we worked so hard to earn in the form of income taxes.

There is one reason to be happy tax season is here though. Sounds crazy, right? But there is one thing we can do which will make our lives dramatically easier, and we can do it most effectively this time of year.

What is it? Tune in to find out!

You're reluctant to turn over control or delegate decision making. Probably rightfully so. No doubt you've been disappointed and burned by employees before. But is perpetually working 60-80 hours per week so you can have control really a reasonable plan?

If you have a question or topic you'd like me to address or answer, please shoot me a direct message on my Service Industry Success Facebook page.

One of the most common things I see - which is much easier to see from the outside of a business, rather than the inside - is business owners trying to manage and grow their businesses with no defined goals, or by trying to achieve too many goals, or solve too may problems at one time.

How can you avoid making those mistakes?

Tune in to find out!

Grab your copy of the Service Industry Success Path at www.serviceindustrysuccesspath.com

Depending on who you listen to, we are either very much overdue for a major recession, or it is not too far off.

Knowing that businesses that adapt more quickly and successfully when major economic or other challenges present themselves are the most likely to successfully get through them, we should all be asking: "Is my business ready for the recession?"

Tune in to see what else you should be considering!

Every job has negative aspects to it. When is the best time to tell people who are applying?

Don't forget, Brian's new book is out and you can find it at www.sisthebook.com.
You can also schedule a call with Brian at www.serviceindustrysuccess.com.

Why won't your team get on board with your goals?

Why don't they do what is necessary to reach your goals?

Why do you have to keep nagging, begging, or threatening them to comply?

Why is this such a common problem among service industry business owners?

Tune in to find out!

Also, don't forget to go to www.sisthebook.com to get your copy of SERVICE INDUSTRY SUCCESS today!

What are the 3 most important points of view we should consider when making a change, rolling out a new initiative, or improving a process?

How can we do our due diligence to avoid unintended negative consequences?

Tune it to find out!

What is the one word that you can limit from your vocabulary and gain significantly better results from your team?

I guarantee it's not what you think. Removing this one word from my day-to-day use over 20 years ago was one of the first major changes I made in my leadership efforts, and one that I saw immediate improvements from.

Tune in to see what it is! 

What are protected classes? Why should you care? What should you do in your business to make sure you are being compliant with the laws regarding protected classes?

Tune in to find out!