How did I make sure I was focused on the parts of my customers’ journey I thought could make the most impact on sales, retention, and word-of-mouth advertising?

I competed against the “Solution Box”.

What is the solution box?

Tune in to find out!

To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.

Get more at: https://www.serviceindustrysuccess.com

You know your company is great.

And you want potential customers and referral sources to know too.

But it’s not easy to put your greatness into words.

Why is that?

More importantly, how do we overcome it?

Tune in and I’ll tell you what worked for me.

To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.

Get more at: https://www.serviceindustrysuccess.com

It’s almost impossible to articulate how hard our lives are when we don’t understand our clients.

And, once we truly understand customers, and potential customers, our lives are profoundly easier in ways that are unimaginable before we have that clarity.

Tune in to hear how we can gain the understanding that makes everything fall into place.

To try Brian's group meetings - where you can ask any question you have about improving your business, your growth, your team, your processes, or your profitability - absolutely free, send a quick introductory email to [email protected] with the word "free group trial" in the subject. We will send you back the Zoom link so you can join us on our next call.

Get more at: https://www.serviceindustrysuccess.com/

This week we are going to talk about quitting – or rather not quitting.

I share a couple of statistics about podcasting that will blow your mind, and then of course we’ll talk about how that relates to you and your business.

Tune in to see what I mean!

Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: www.joinbusinesstips.com

Get more at: https://www.serviceindustrysuccess.com

Everyone knows we need to get our processes and procedures documented and in place.

But there is a lot of confusion around this topic, from general understanding to specific applications

In this episode, I hope to clarify a few things that hold us back.

Get more at: https://www.serviceindustrysuccess.com

Like you, I’ve seen, worked with – and for – some great bosses. I’ve also seen, worked with, and for, some that taught me about the kind of leader I don’t want to be.

Of course, there are several key distinctions between the two.

Today we’ll cover one that stands out to me, and which I can cite real-life benefits from paying particular attention to.

Join Brian's lowest cost, lowest time commitment group to get immediate help with the growth challenges you face at: www.joinbusinesstips.com

Get more at: https://www.serviceindustrysuccess.com

No doubt there are several reasons business leaders and owners are held back from growing their teams and companies.

Today I’m going to talk about the critical reason that, mechanically, may be the most restrictive.

Tune in to hear what I mean.

To attend Brian's upcoming training, titled:

The Secret to Getting Employees to Care Again A simple, step-by-step solution that will really get your team engaged (without changing their compensation), go to: www.employeesecrettraining.com

Get more at: https://www.serviceindustrysuccess.com/

We spend the vast majority of our lives reporting to someone: parents, teachers, bosses, and even spouses.

But, when you grow your company, you no longer have that person to make you do the things that must be done.

Our commitment, engagement, and performance levels become self-directed.

When that happens… Well… Results may vary.

Tune in and I'll share how we can keep ourselves on task and on track when there is nobody else available to do so.

To attend Brian's upcoming training, titled:

The Secret to Getting Employees to Care Again

A simple, step-by-step solution that will really get your team engaged

(without changing their compensation),

go to: www.employeesecrettraining.com

Get more at: https://www.serviceindustrysuccess.com

Most business leaders and business owners feel like they spend a ridiculous amount of their time repeating the same things over and over.

Simultaneously, those same business owners and leaders feel like they are not making progress on the embarrassing and costly problems and mistakes that consistently hamper progress.

Today we’ll dive in to the top 3 reasons that happens, and how to fix them.

Get more at: https://www.serviceindustrysuccess.com

If you want to come to the webinar mentioned in this episode, called "The Secret to Getting Employees to Care Again (without changing their compensation)," send Brian an email to [email protected] for upcoming dates and times.

For many, a major project ahead is getting processes and procedures in place and documented.

This can be a daunting task.

Today, I hope to make the work of documenting your processes and procedures a whole lot easier.

Get more at: https://www.serviceindustrysuccess.com