Service Industry Success

Firing an employee is one of the absolute worst parts of managing people.

The only thing that can make it even worse – for everyone involved - is doing it incorrectly.

In this episode, I’ll cover the 3 types of employees you need to know how to fire and some tips on how to do it.

Prefer to have video, rather than just audio? You can find all of these podcast episodes, plus other bonus content on our www.rumble.com channel. Just search for 'Service Industry Success'.

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

There are more books written on sales than just about any other topic.

And, almost certainly, you know how to sell your service better than I ever will.

So, it’s rare that I talk about sales. But there is one skill that is rarely talked about, which can make or break any sale.

And because it’s rarely talked about, I’m going to cover it.

Tune in to hear what it is.

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

You can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

Getting the right leadership team in place is crucial if you want to be able to step away from your business – whether for a long weekend, a vacation, or permanently.

More than any other, there is one mistake we generally make about our leaders and managers, that is the most costly.

Tune in to hear what it is.

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Which is more expensive – a lack of experience, knowledge, and skills or misaligned values?

Tune in and we’ll break it down!

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Of the many popular ideas that have emerged over the last 25 years in business, it would be hard to find one that has been more helpful and confusing than getting our procedures in order.

In this episode, I hope to clarify a key question: When is a procedure appropriate?

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW. 

To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about my training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with me to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

We all know that ultimately, to grow a company that can run without us overseeing every critical detail, we must get to a point where we can delegate decisions.

Sounds easy. And of course, it’s not as easy as it sounds.

But there is one thing that I think holds business owners back more than any other.

Tune in to hear what it is!

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.

To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-ses

Do our processes, training, and marketing really align with what our customers care about most?

In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.

Tune in to hear about the one that probably costs us more money than any other!

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.

To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-ses

Do our processes, training, and marketing really align with what our customers care about most?

In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.

Tune in to hear a concept we take for granted, but when we are wrong can cost us dearly!

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.

To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Do our processes, training, and marketing really align with what our customers care about most?

In this short series, I’m covering some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.

Tune in to hear a critical topic we must be mindful of, but is almost never talked about!

Come check out my new group, Service Business Academy, where you can ask, and we will immediately solve, the most pressing problems you are facing RIGHT NOW.

To get the Zoom and other details, just send a quick, introductory email to [email protected] with the word 'group' in the subject.

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

Do our processes, training, and marketing really align with what our customers care about most?

In this short series, I’ll cover some concepts I think are sometimes forgotten, but are critical to address when developing raving fans.

Tune in today to hear about a massive one!

To try my new group - providing immediate problem solving - at no charge, just send a quick, introductory email to [email protected] with the word “group” in the subject line.

For those of you in Washington state, I’ll be speaking – along with professional keynote speaker Nancy Giacalone and Bob Donegan, the President and CEO of Ivar’s (yes that Ivar’s), on May 4th at the McGavick Center in Lakewood. Get your tickets at southsoundbusinesssummit.com. Tickets are only $47. Just hearing Bob Donegan talk about the 13 principles Ivar’s used to navigate the Covid lockdowns is worth $47. Get your tickets at www.southsoundbusinesssummit.com today…

Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.com

Schedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min