In this episode, David & Ken talk about how ITIL helps innovation

Luigi Ferri takes the mic to talk about Utility in this Service Management Leadership Podcast episode.

Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice

Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as tomorrow's show is one you will not want to miss.

Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

Branding by Balaji - Follow him at @bwithbranding on Instagram

#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation

kengon kicks off the series with a discussion of the book "Six Thinking Hats" by Edward De Bono

In this episode, David & Ken talk about how ITIL improves operational stability

A brief discussion about objectivity in our ITSM programs

Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).

Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  

Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

Luigi Ferri takes the mic to talk about Service Relationship in this Service Management Leadership Podcast episode.

Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice

Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as tomorrow's show is one you will not want to miss.

Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

Branding by Balaji - Follow him at @bwithbranding on Instagram

#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation

A brief discussion about two perspectives we should have for asset management

Use this link to sign up for the Global ITAM Summit:

Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).

Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  

Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.

This is the inaugural episode of Esoteric Curiosities -- a podcast with Kenneth ("kengon") Gonzalez.

This one has a simple intent:

Get to know kengon a little.

Ready? Let's go!