ServiceNow Podcasts

ServiceNow Podcasts

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ServiceNow Podcasts episodes

  • ServiceNow Federal Forum 2023: Congressional Spotlight- Working for the Collective Cyber Defense

    Cybersecurity is everyone’s responsibility, which means that Capitol Hill is taking a hard look at the role legislation can play in our collective defense. This bipartisan congressional panel will discuss what congressional action is needed to ensure a resilient, secure Federal government – from FedRAMP to FISMA, to other critical cyber considerations. It will also review cyber measures passed in the recent National Defense Authorization Act, such as the reauthorization of the National Computer Forensics Institute.

    Featured Speakers:
    Nichole Francis Reynolds, Vice President and Global Head of Government Relations, ServiceNowRep.
    Mark Green, R-TN 7th District House of Representatives

    See video recording here: link to YouTube 

    See omnystudio.com/listener for privacy information.

    19 min
  • Navigating Risk Trends in the Tech Industry: Insights from EY Consulting Experts

    Doing away with data siloes enables unified insights, while also allowing effective risk management across your organization. In this Innovation Today podcast, ServiceNow Global Area VP David Wilson sits down with Dan Prior and Chris Lucado, partners within the consulting practice at EY, to discuss trends around risk—and what to do when generic risk platforms no longer cut it.

    See omnystudio.com/listener for privacy information.

    53 min
  • Effective Presentations - Part 3 - Crafting Your Message with Julian Mills

    You've been asked to do a presentation. You've listened to part 1 of this series to prepare and part 2 to avoid the top 10 – now it's time to craft the message so your audience understands the purpose. We've got a returning guest here to help with that.

    Topics

    • 00:00 Welcome/introductions
    • 04:45 CMA/CTA programs
    • 09:14 Crafting your message
    • 11:16 Horses for courses
    • 12:44 Short presentations
    • 14:51 Example: Key messages
    • 16:04 Example: Supporting statements
    • 19:52 Example: Objection Handling
    • 23:07 Example: Other concerns
    • 24:34 Example: Closing
    • 25:23 Example: Call to action
    • 27:09 Bonus tips
    • 34:03 Planning stage vs building stage
    • 34:53 The summary
    • 35:52 Contact info
    • 36:29 Outro
    • Links

      • Effective Presentations - Part 2
      • devlink.sn/cma
      • LinkedIn
      • Effective Presentations - Part 1
      • Check out the other ServiceNow podcasts.

        See omnystudio.com/listener for privacy information.

        39 min
      • ServiceNow Federal Forum 2023: Digital Acceleration: The Next Steps

        Delivering frictionless citizen services, enhancing workforce efficiency, and empowering secure innovation are all part of the Federal digital transformation agenda. What’s next? Join this session to recognize the substantial progress government innovators have made and discuss what agencies can prioritize to accelerate digital transformation and sustain innovation.

        Featured Speakers:

        • Dan Wallace, Area Vice President – Federal Civilian, ServiceNow
        • Lauren Boas Hayes, Senior Advisor for Technology and Innovation, Cybersecurity and Infrastructure Security Agency
        • Chris Brazier, Deputy IT Director (Acting), Defense Threat Reduction Agency
        • Sean Brune, Chief Information Officer and Deputy Commissioner for Systems, Social Security Administration
        • Kevin Corcoran, Principal, Deloitt
        • Gary Novotny, Chief of Program Management Office, Central Intelligence Agency
        • See video recording here: link to YouTube

          See omnystudio.com/listener for privacy information.

          31 min
        • Build your dream career with ServiceNow Career Journeys

          In this episode, you’ll hear from our guests Kim Haslam and Chris Glitzer about ServiceNow Career Journeys. Find out how you can join a global community of individuals who are actively pursuing their passions with ServiceNow. 

          Learn more at https://nowlearning.servicenow.com/lxp 

          Have a question or comment about the Accelerate Podcast series? Email us at [email protected] 

          See omnystudio.com/listener for privacy information.

          13 min
        • ServiceNow Federal Forum 2023: CX and EX Integrated: Create Better Outcomes with a Total Experience Strategy

          Top priority for Federal leaders: Make government service delivery and operations more human and citizen-centric, taking direction from the President’s Management Agenda and the customer experience Executive Order. This means putting experience first and rearchitecting how work gets done. Agencies must improve all interactions, citizen AND employee, confirming the undeniable link between great citizen experiences and great employee experiences. This session will explore Total Experience (TX), a strategy that unites citizen and employee experiences across all service delivery channels to create the best possible outcomes.

          Featured Speakers:
          Arunkumar Iyer, Principal Executive Architect/Field CTO, ServiceNow
          John Boerstler, Chief Veterans Experience Officer, Department of Veterans Affairs
          Pamela Powers, Managing Director, KPMG Federal Consulting

          See video recording here: link to YouTube

          See omnystudio.com/listener for privacy information.

          30 min
        • Creating community content with Robert Fedoruk

          Ted Turner's mantra for success says "Early to bed, early to rise, work real hard, and advertise." It doesn't matter how smart you are if nobody else knows it. As a developer, one way you can advertise your expertise and grow your status in the ecosystem is through blogs, videos, podcasts, or other content. Our guest today shares his insights on all aspects of creating community content in the ServiceNow space.

          Topics

          • 00:00 Welcome/Introduction
          • 03:30 Rob's content
          • 04:58 The idea vault
          • 08:59 How to get started
          • 13:37 How to stay motivated
          • 17:02 The long tail and defining success
          • 21:04 Creative inspiration and thumbnail everything
          • 26:33 What works and what doesn't on LinkedIn
          • 31:36 Content you would like to do
          • 32:35 When is the end?
          • 34:22 Why do it?
          • 38:01 The MVP program
          • 39:10 Words of advice
          • 39:51 Contact info
          • 40:30 Outro
          • Links

            • LinkedIn
            • Website
            • Twitter
            • Check out the other ServiceNow podcasts.

              See omnystudio.com/listener for privacy information.

              43 min
            • Navigating Cyber Challenges: KPMG Insights on Risk and Security

              Hear about today’s cyber challenges and how modernizing compliance efforts can improve productivity, reduce technical debt/costs and bring stakeholders together. In this Innovation Today podcast with Paul Hardy, EMEA Innovations Officer at ServiceNow talk with Angie Leggett, Managing Director at KPMG, we discuss risk and the value of modern GRC platforms.

              • DISCLAIMER
                Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities
              • See omnystudio.com/listener for privacy information.

                18 min
              • Technology and Cyber Risk: Exploring the Intersection of IRM and VRM

                What are the greatest areas of risk in your organization and how can you effectively manage them amid constantly evolving regulations? Join David Wilson, ServiceNow Global Area VP, and Hunter Freeman, Senior Manager at Edgile, in this Innovation Today podcast about how there’s never been a more important time to think about risk, its impact on operations, and how it’s all part of a broader business strategy.

                See omnystudio.com/listener for privacy information.

                32 min
              • Exploring IRM, Business Continuity, and Resiliency with a Global Risk Expert

                How does IRM, business continuity, and operational resiliency fit together and what does it mean for your organization's risk management? Join Paul Hardy, ServiceNow Innovations Officer/EMEA in this Innovation Today podcast as he talks with Melissa Cohoe, Global Director of Global Security, Risk & Resiliency at New Rocket. Together, they’ll dive deep into risk and resilience and unveil the key success factor for managing risk.

                See omnystudio.com/listener for privacy information.

                24 min

              About ServiceNow Podcasts

              From the publisher's feed

              ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

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