ServiceNow Podcasts

Fragmentation, manual processes and piecemeal digitalization stand between your organization and

a better customer experience. Listen to this podcast to find out how to connect your operations to provide a seamless customer experience.

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Join Debbra McGrath with Andrew Haugland (Sr. Advisory Solution Consultant, ServiceNow ITBM) and Joe Offenberg (Sr. Advisory Solution Consultant, ServiceNow DevOps) on this podcast episode as they discuss how organizations are enabled to align their entire value stream – from ideation to delivery of business value – with ServiceNow Agile Development and DevOps. Learn how ServiceNow ITBM ties into DevOps; what it means to scale Agile and DevOps across the enterprise; and how ITBM + DevOps enables continuous delivery with frictionless change management. And to learn more about this topic, listen to our next Podcast, “ITBM + DevOps: Now on Now story” available by August 6, where you’ll hear about ServiceNow’s own agile transformation journey.

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The CIO Evolution Episode 5: Tech Can Take Care of Our People

Meeting the DoD strategic goal of taking care of our people means introducing human-centered design into how we build technology solutions. Hear about the impact of designing for people’s needs vs the “building’s” needs can make in creating more efficient workflows and enabling better data sharing. All of this feeds into the ability to recruit and retain top talent. The best and brightest want technology to work for them and won’t tolerate less.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

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Manufacturers are embracing digital transformation to increase business agility across their value chain. But how can they use digital workflows to address production challenges? Tune into episode two of the Connected Manufacturing podcast where we will be discussing how there is still plenty of untapped potential in how technology can be used to optimize processes and tackle production-related challenges.

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The CIO Evolution Episode 4: Focus on End-User Experiences

Hear how Department of State improved service delivery for employees by systematically moving everyday activities into a platform solution that provided a more holistic view for both the employee and the teams that served them. We’ll talk through other applications of this approach across government and how improving user experience builds a groundswell of support for implementing platform approaches across the enterprise.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

See omnystudio.com/listener for privacy information.

Manufacturers are embracing digital transformation to increase business agility across their value chain. But how can they use digital workflows to address supply chain challenges? Tune into episode one of the Connected Manufacturing podcast to learn how a single system of action can help manufacturers reimagine how supply processes.

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The ServiceNow Rome release is now available in early access! Join me as I talk to Adam Stout, Director of Product Management on the hottest platform features for developers. Topics

00:00 Welcome and introductions

04:16 Adam’s Favorite Rome feature

06:07 Flow Designer

07:45 ATF

09:23 Source Control

10:55 CLI

15:15 UI Builder

20:00 Process Automation Designer and Playbooks

23:14 Enablement

25:09 IntegrationHub

30:22 Adaptive authentication and security

34:26 The one thing

38:12 Contact info

38:35 Outro

Links

Break Point: Command Line Interface with Chiarng Lin

Adam on ServiceNow community

More ServiceNow Podcasts

@adamstoutnow

Check out the other ServiceNow podcasts.

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The CIO Evolution Episode 3: Balancing Innovation, Efficiency, and Security

Innovation is now a stated goal of most every organization, but how do we make efforts meaningful and impactful? Learn how automation and virtualization using a platform approach to modernization introduces new ways of doing business without feeling like dramatic change.

The CIO Evolution: How Platforms Have Become Core to the Mission

This series delves into challenges and priorities facing today's CIOs. Retired Lieutenant General, Susan Lawrence and Bill Marion, former US Air Force, Deputy Chief Information Officer share their own experiences and unique perspective. With host, Aaron Kinworthy, Vice President of Federal Sales for ServiceNow, we talk through the tools, processes, and tactics that will prove useful in meeting these challenges, both individually and holistically. This includes delving into a new way of viewing software-as- a-service and platform that enables an enterprise approach to better utilizing data.

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Who picks the technology to run your data?  In this episode we speak with Sunil Saini, Sr. Data Architect, and Varun Malyala, Sr. Manager, Center of Excellence, who are the masterminds in selecting the right technology that works for you and me. 

To learn more about Data & Analytics team, visit us at: https://www.servicenow.com/analyticsatnow  

To explore other ServiceNow podcasts: https://www.servicenow.com/podcast 

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Insurers are under a lot of pressure due to operational inefficiencies. Insurers have to get a handle on operational efficiencies if they want to improve customer experiences and decrease operational expenses. Listen to learn more.

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