ServiceNow Podcasts

How Thames Water Embarked On Their Digital Transformation Journey with Phil Taphouse

In this episode, we talk to Phil Taphouse, ServiceNow ITOM Enterprise Architect at Thames Water, about how Thames Water embarked on their digital transformation journey. Phil shares his insights into how the company adopted the platform, and the stages they went through during the implementation process.

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

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In this episode, we sit down with Jessica Constantinidis at DOES London to discuss DevOps, Agile, and all things innovation and futures. Jessica enlightens us with tales of her incredible career and what she does at ServiceNow as an Evangelist in EMEA. She provides a ton of really great examples of companies leveraging ServiceNow for innovative use-cases.

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Innovation and Digital Disruption with Karel van der Poel

In this episode of the ServiceNow EMEA Podcast, we talk to Karel van der Poel, Vice President and General Manager of Now X - ServiceNow's Future Technologies division, about what enables innovation in organisations. Karel talks about the innovator's dilemma and how ServiceNow empowers its teams to innovate.

Books mentioned in this podcast:

Innovators Dilemma (Clayton Christensen)

Zone to win (Geoffrey Moore)

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.

Innovation and Digital Disruption with Karel van der Poel

In this episode of the ServiceNow EMEA Podcast, we talk to Karel van der Poel, Vice President and General Manager of Now X - ServiceNow's Future Technologies division, about what enables innovation in organisations. Karel talks about the innovator's dilemma and how ServiceNow empowers its teams to innovate.

Books mentioned in this podcast:

Innovators Dilemma (Clayton Christensen)

Zone to win (Geoffrey Moore)

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.

In this episode, product owners Lawrence Eng and Chaya Kornreich talk about the new Idea Portal in the Now Community. Based on the Now Platform’s Idea Portal feature, the Community portal lets members suggest enhancements to ServiceNow products, and search, vote and comment on suggestions from other members. This episode covers:

What is the ServiceNow Idea Portal feature?

Implementing the Idea Portal in the Now Community

Suggesting enhancements

Searching, commenting and voting

Community support – top suggestions

Tips for starting your own Idea Portal

For more information, see:

Product documentation: Idea Portal

Now Community documentation: Idea Portal

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New York Release Highlights - Interview with Chris Pope

In this episode of the ServiceNow EMEA Podcast, we talk to Chris Pope, VP of Innovation at ServiceNow, about the highlights from the New York product release. We hear about the increasing role of mobile in ServiceNow's offering, as well as what is new in the employee, customer and IT workflows. Chris also takes a look ahead at what is coming in the Orlando release.

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.

New York Release Highlights - Interview with Chris Pope

In this episode of the ServiceNow EMEA Podcast, we talk to Chris Pope, VP of Innovation at ServiceNow, about the highlights from the New York product release. We hear about the increasing role of mobile in ServiceNow's offering, as well as what is new in the employee, customer and IT workflows. Chris also takes a look ahead at what is coming in the Orlando release.

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.

Calling all Now at Work London attendees! Tune in…

The Value Of The ServiceNow Alliance & Channel Ecosystem

In this episode of the ServiceNow EMEA Podcast, we talk to Seb Fitzjohn, VP EMEA Alliances & Channel, about the value of the ServiceNow Alliance & Channel Ecosystem. We hear about the four key tenets of the Ecosystem; how it drives value for ServiceNow customers; as well as Seb's future vision for the Ecosystem.

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.

The Value Of The ServiceNow Alliance & Channel Ecosystem

In this episode of the ServiceNow EMEA Podcast, we talk to Seb Fitzjohn, VP EMEA Alliances & Channel, about the value of the ServiceNow Alliance & Channel Ecosystem. We hear about the four key tenets of the Ecosystem; how it drives value for ServiceNow customers; as well as Seb's future vision for the Ecosystem.

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.