ServiceNow Podcasts

This continuation from episode 1 includes what makes implementations successful.

Listen to Part 1 >

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In this episode, product manager Niki Patel talks about the new Vendor Manager Workspace application. This app helps vendor managers by aggregating vendor data from across the platform and providing analytics to help monitor and evaluate vendor performance. This episode covers:

What is vendor management?

What does Vendor Manager Workspace do?

Beyond the old Vendor Performance app

Aggregating vendor data and evaluating performance

Getting started

What’s in store in future releases?

For more information, see:

Product documentation: Understanding the Vendor Manager Workspace experience

Community blog: Digital transformation and the role of your vendors

Community blog: Vendor Management Workspace Overview

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Field SC Henry Velez interviews Tom Yeatts, former CTO of Howard County. They discuss Tom's background and his experience with ServiceNow.

Listen to part 2 >

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Discover how the Now on Now team can enable you t…

In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:

Service Owner Workspace and Service Portfolio Management

What does Service Owner Workspace do?

Metrics on performance and trends

Spend estimates and change impacts

Integration with other ITSM apps

Getting started

What’s in store in future releases?

For more information, see:

Product documentation: Service Owner Workspace premium experience

Community topic page: Service Portfolio Management

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CreatorCon is packing up its bags and hitting the…

In this episode, we sit down with Chris Pope (aka The Pope), VP of Innovation at ServiceNow, to discuss all things DevOps and related. He shares with us the history of our platform and some of the amazing things we do with it as well as coining a new term for Hybrid Agile – “Tragile” (tragic agile) – when things don’t go as well as they should and his thoughts on why that is the case. 

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Hear a sneak peek of the highlights on the floor …

Hear from Jenae Garret and Alison Quattrocchi, "T…

In this episode, Manjeet Singh talks about the Skills Management application. This app makes it easy to track and manage your people’s skills and proficiency to guide training and work assignments, and to show the real value of your coaching and training efforts. This episode covers:

What is skills management?

Managing skills for individuals, teams and projects

Automating skills assessment and management

Evaluating skill gaps and training efforts

Automating work assignments

Getting started

Sneak peak at future enhancements

For more information, see:

Product documentation: Skills Management

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

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