Our host Tori Richie is joined by cardiovascular service line expert Josh Aaker, PhD to unpack the data and dynamics behind the growing pressure on heart care services. From rising inpatient volumes to workforce shortages, Josh shares strategic insights on managing capacity constraints, improving procedural efficiency, and preparing for the aging patient population.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Our host Trevor DaRin is joined by Dr. Erick Macias and Matt Mindrup from SSM Health in St. Louis to explore the groundbreaking Behavioral Health Urgent Care model. Learn how this innovative care delivery approach is transforming mental health access by providing same-day, walk-in support for individuals in crisis—without the barriers of insurance or long waits. From patient stories to system-level impact, they share lessons learned, unexpected wins, and what's next for expanding this crucial model of care.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Emergency departments are busier than ever—and facing serious strain. Hosts Jayme Zage, PhD and Tori Richie break down the return of ED volumes, the ongoing challenges with triage and boarding, and the creative, forward-thinking strategies health systems are using to turn the tide. From policy shifts to innovative fast-track models, this episode is packed with insights into navigating the future of emergency care.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Primary care is evolving—fast. But instead of reinventing the wheel, health systems are accelerating existing strategies to meet today’s demands. In this episode, host Trevor DaRin is joined by Sg2 Director Hailey Mulliner to explore how organizations are rethinking their primary care models to better support both patients and providers. From workforce shifts and panel size expectations to AI tools like ambient listening, they unpack the trends shaping the future of care—and what leading systems are doing to stay ahead.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Host Tori Richie brings together a group of Vizient and Sg2 experts to talk about the rapidly evolving GLP-1 landscape including Heather Pace, a Senior Clinical Manager for Ambulatory Services for the Vizient Center of Pharmacy Practice Excellence, Stacy Lauderdale, Associate VP of Evidence-Based Medicine for Vizient, and Emily Fitt, a Consultant with Sg2 Intelligence.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Our host Trevor DaRin is joined by Sg2 Associate Principal Justin Cassidy, PhD, to explore our latest research on advanced procedures—high-margin, strategically significant encounters critical to service line development. They discuss where these procedures are occurring, trends in inpatient versus outpatient growth, and how health systems can use this framework to inform strategic planning, access optimization, and workforce alignment across academic and community settings.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

How does organizational design influence performance and care consistency across a health system? In this episode, our host Jayme Zage, PhD, is joined by Erika Johnson, Victoria Beal and Vern Herbener from the Vizient Research Institute to discuss their latest study exploring decision-making structures in multi-hospital systems. The team shares surprising findings about centralization, stakeholder involvement and alignment gaps between leaders. They also discuss how systems can rethink governance and structure not just to simplify org charts, but to support strategic goals and deliver more consistent, high-quality care across sites.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Our host Trevor DaRin is joined by Sg2 Principals Brian Esser and Rebecca Limestall as they share insights from their recent discussions with health systems, covering financial stability, strategic growth, and the evolving role of systemness. They also explore how organizations are shifting from reactive problem-solving to proactive transformation by challenging old assumptions, embracing change management, and preparing for the years ahead.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

The aging population is growing and it's not slowing down anytime soon. Sg2 Senior Directors Tori Richie and Tony Guth join our host Jayme Zage, PhD, to explore the long-term impact of the "silver tsunami," why strategic segmentation is key, and how health systems can adapt to better serve seniors today and in the decades ahead.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.

Too many strategic plans end up as static documents that don't drive real decisions. Sg2 Experts Principal Rebecca Limestall and Senior Director Janelle Kwan join our host Trevor DaRin to explore why plans fail, how to make them actionable, and the key distinction between differentiation vs. prioritization in strategy. Learn how health care organizations can rethink their approach to planning for a more agile, effective future.

We are always excited to get ideas and feedback from our listeners. You can reach us at [email protected], or visit the Sg2 company page on LinkedIn.