At the end of the day, business is all about serving your customers and being good at it. Jill Raff, CEO and Founder of The Jill Raff Group and an experienced customer experience strategist, shares her journey and passion for customer service as she lets us in on her customer experience transformation process. Growing up in the McDonalds family from age seven, she learned the results of quality, service, cleanliness, and value and that the common ingredient for success was outstanding customer experience. Even as the world seems so detached of human connection with everything automated, business should recognize that customers are people first, and Jill tells us more about it.

 

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The way we see and manage our own life is ultimately what leads us to our kind of satisfaction. Going against the expectations and limiting beliefs of the society, we ultimately find how we can truly improve our own lives. Certified professional coach Jennie Bellinger dives into relationships and perspectives as she takes us into an inspirational story of growth, change, and moving past the judgment of others. Jennie shares her perspective when it comes to labels, breaking them down and to free ourselves from the limits they impose.

 

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Some of us go around life circling within the loop of our own comfort zones that we keep ourselves from truly experiencing life. Going against that is Alison Donaghey, a cause and effect strategist, speaker, radio host, and author. Alison believes in thinking the opposite and changing the world by accepting our part in life. Sharing the journey that made her arrive to this realization, she takes us into a life that spiraled into drug addiction and eventually going through it as she set up her business and became a success. Alison imparts great wisdom from the lessons she learned along the way, urging us to chase after the life we are set to live and make all the difference in the world.

 

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Most of us go through life just going through the motions. We become a less ideal version of ourselves. We settle, we’re stuck in the same spot, and we don’t know how to get out of it. Some of us are not even aware that we’re stuck. What does living our life truly mean? Amazing human and longtime Disney distribution chief Dave Hollis was living the life everyone dreams about, but it was not in the same trajectory as his wife’s, Rachel, who was into personal development and growth. Every couple of months, they’d be a little further apart because she’d have grown and he was just cruising along. Dave shares how he finally made the decision to leave Disney and took massive action for the future of his life and his family.

 

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In this episode, Art and Belkis discuss:

· Growing up in poverty and the struggles that Belkis had to overcome.

· How necessary a support system is life, and for overcoming depression and trauma.

· The way faith shapes and builds your quality of life.

· Being here as people and the missions we carry as people.

Key Takeaways:

· Having someone that you can always rely on, someone who believes in you and wants you around, can give you courage.

· Spiritual connection and faith can give you forgiveness and comfort in the darkest of times.

· We as people have the power to inspire hope in our young people.

· Don’t ever let another person dictate who you are and what you can do. You are amazing, and you can change the world.

"You never know when the words you utter to another individual will make a world of difference, literally." — Belkis Clarke Mitchum

Connect with Belkis Clarke Mitchum:

Twitter: @belkisclarke

Facebook: @BelkisClarke

Website: belkisclarke.com

Instagram: @belkisclarke

Youtube: @BelkisClarke

LinkedIn: @belkis-clarke-mitcham

 

Love the show? Subscribe, rate, review, and share!

In this episode, Art and Belkis discuss:

·        Growing up in poverty and the struggles that Belkis had to overcome.

·        How necessary a support system is life, and for overcoming depression and trauma.

·        The way faith shapes and builds your quality of life.

·        Being here as people and the missions we carry as people.

Key Takeaways:

·        Having someone that you can always rely on, someone who believes in you and wants you around, can give you courage.

·        Spiritual connection and faith can give you forgiveness and comfort in the darkest of times.

·        We as people have the power to inspire hope in our young people.

·        Don’t ever let another person dictate who you are and what you can do. You are amazing, and you can change the world.

"You never know when the words you utter to another individual will make a world of difference, literally." — Belkis Clarke Mitchum

Connect with Belkis Clarke Mitchum:

Twitter: @belkisclarke

Facebook: @BelkisClarke

Website: belkisclarke.com

Instagram: @belkisclarke

Youtube: @BelkisClarke

LinkedIn: @belkis-clarke-mitcham

Connect with Art Costello:

Twitter: @myexpectation

Facebook: Art Costello

Website: ExpectationTherapy.com

Email:  [email protected]

Book: Expectation Therapy: Mastering Your Expectations

LinkedIn: Art Costello

Instagram: @expectationtherapy

Show notes by Podcastologist: Laura Gray

In this episode, Art and Nada discuss:

· Nada’s story and how she has gotten to where she is today.

· Identifying your desires and wishes to live a more full life.

· Seeking your authentic self to become the person who you are meant to be.

· Honoring your pain and loss by giving back to the world with love.

Key Takeaways:

· Identify one little desire, however small, and the more you will see you want something greater than just existing.

· You can’t bypass the grieving process, you will have to go through it.

· We can’t control how we go, but we can control how we honor those who have gone before us.

· Living in the past will prevent us from living. Live in the now – you can’t change the past and you can’t control the future.

"We all have longings and discontents. There’s something inside of us that beckons us for more. Life is always seeking fuller expressions of itself." — Nada Hogan

Connect with Nada Hogan:

Website: NadaHogan.com

Email: [email protected]

Show: Dare Ah New Belief

Connect with Art Costello:

Twitter: @myexpectation

Facebook: Art Costello

Website: ExpectationTherapy.com

Email: [email protected]

Book: Expectation Therapy: Mastering Your Expectations

LinkedIn: Art Costello

Instagram: @expectationtherapy

Show notes by Podcastologist: Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

 

Love the show? Subscribe, rate, review, and share!

In this episode, Art and Nada discuss:

·         Nada’s story and how she has gotten to where she is today.

·         Identifying your desires and wishes to live a more full life.

·         Seeking your authentic self to become the person who you are meant to be.

·         Honoring your pain and loss by giving back to the world with love.

Key Takeaways:

·         Identify one little desire, however small, and the more you will see you want something greater than just existing.

·         You can’t bypass the grieving process, you will have to go through it.

·         We can’t control how we go, but we can control how we honor those who have gone before us.

·         Living in the past will prevent us from living. Live in the now – you can’t change the past and you can’t control the future.

"We all have longings and discontents. There’s something inside of us that beckons us for more. Life is always seeking fuller expressions of itself." — Nada Hogan

Connect with Nada Hogan:

Website: NadaHogan.com

Email: [email protected]

Show: Dare Ah New Belief

Connect with Art Costello:

Twitter: @myexpectation

Facebook: Art Costello

Website: ExpectationTherapy.com

Email:  [email protected]

Book: Expectation Therapy: Mastering Your Expectations

LinkedIn: Art Costello

Instagram: @expectationtherapy

Show notes by Podcastologist: Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

In this episode, Art and Kristin discuss:

· The story of Kristin’s sons, Michael and Mitchell, and how it has changed her life.

· Epiphanies are the precursor to our expectations.

· How other people’s expectations can affect your life.

· Flipping the switch in your brain to change the progression of your story.

Key Takeaways:

· The tools are around you, waiting for you to see them.

· We are only limited by what we think we can’t do. We are only as good as what we think we can do.

· When we label people, they live up to that label.

· Labels have an expiration date – you can be something before, but you can change your story.

"My expectation was that it was going to be a nightmare, so I was living a nightmare." — Kristin Smedley

Connect with Kristin Smedley:

Twitter: @KristinSmedley

Facebook: Thriving Blind

Website: KristinSmedley.com

Instagram: @kristinsmedley

Book: Thriving Blind

LinkedIn: Kristin Smedley

Connect with Art Costello:

Twitter: @myexpectation

Facebook: Art Costello

Website: ExpectationTherapy.com

Email: [email protected]

Book: Expectation Therapy: Mastering Your Expectations

LinkedIn: Art Costello

Instagram: @expectationtherapy

Show notes by Podcastologist: Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

 

Love the show? Subscribe, rate, review, and share!

In this episode, Art and Kristin discuss:

·         The story of Kristin’s sons, Michael and Mitchell, and how it has changed her life.

·         Epiphanies are the precursor to our expectations.

·         How other people’s expectations can affect your life.

·         Flipping the switch in your brain to change the progression of your story.

Key Takeaways:

·         The tools are around you, waiting for you to see them.

·         We are only limited by what we think we can’t do. We are only as good as what we think we can do.

·         When we label people, they live up to that label.

·         Labels have an expiration date – you can be something before, but you can change your story.

"My expectation was that it was going to be a nightmare, so I was living a nightmare." — Kristin Smedley

Connect with Kristin Smedley:

Twitter: @KristinSmedley

Facebook: Thriving Blind

Website: KristinSmedley.com

Instagram: @kristinsmedley

Book: Thriving Blind

LinkedIn: Kristin Smedley

Connect with Art Costello:

Twitter: @myexpectation

Facebook: Art Costello

Website: ExpectationTherapy.com

Email:  [email protected]

Book: Expectation Therapy: Mastering Your Expectations

LinkedIn: Art Costello

Instagram: @expectationtherapy

Show notes by Podcastologist: Chelsea Taylor-Sturkie

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.