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Practice Segment...
Marsha Joiner tells a story about being a hostess at the Green Jacket Restaurant in Macon, Georgia as a teenager. Certainly not the serious topics she usually has!
Ah to be young again and have adventures that make us into who we are.
Today I remember the one of the grouchiest customers ever and I just started calling him Smiley. Hear how that went over!!!
A fun memory of Barb, the best Manager I worked for. With half hour of training I was thrown into the kitchen for Mothers Day Brunch.
Today's episode will help inspire you to become the best Customer Service Diva or Customer Service Pop Daddy that you aspire to be. Learn how I handled a crazy psycho "Karen" Pie Lady.
From the publisher's feed
Coz has worked in the restaurant industry since 1980. She has done pretty much every position out there but has mostly been a baker. This podcast is just stories she has to share of her time…