Signed

Signed

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Signed episodes

  • A Child Died Dialing 911

    It’s every parent’s worst nightmare—your child dials 911... and nothing happens.
    Most of us assume emergency services will be there when we need them. But what if your office phone, your cloud system, or your campus setup silently fails in a moment that counts?

    In this episode, Max Clark is joined by Mark “Fletch” Fletcher, ENP at 911 and a leading voice in public safety technology. They unpack shocking real-world failures—from tragic hotel incidents to multi-million-dollar lawsuits—and expose the hidden compliance gaps most companies don’t know they have. You’ll learn how outdated PBX systems, VoIP misconfigurations, and overlooked 911 laws like Kari’s Law and the Ray Baum’s Act can become legal and life-threatening liabilities.

    This episode isn’t just a tech conversation—it’s a wake-up call. Watch now before you assume you're protected.

    1 hr 24 min
  • Microsoft Wants You Off Calling Plans

    Microsoft doesn’t just allow you to leave Calling Plans—they’ve built tools to help you do it. That’s not a glitch in the strategy. It is the strategy.

    In this episode, Max Clark sits down with Steve Forcum, Director of Marketing at SIPPIO, to explore the future of voice inside Microsoft Teams—and why legacy models like Cisco UC and Microsoft Calling Plans no longer fit. From the Operator Connect evolution to one school’s decision to remove 700 phones, they cover the shifting landscape of UC in real-world environments.

    You don’t need a desk phone to have a voice strategy. But you do need to hear this.

    1 hr 12 min
  • The Cyberattack That Killed a Patient

    Could one missed alert put lives at risk?
    Hospitals were once worried about downtime. Now they're facing something far worse: real-world consequences when cybersecurity fails. One ransomware attack shut down a hospital—and a patient died. It was a moment that changed how healthcare leaders view risk forever.

    In this episode, Max Clark sits down with Eric Fromm of Trustwave to unpack the silent vulnerabilities plaguing healthcare systems, and how Temple Health made the shift from “good enough” security to fully operationalizing Microsoft E5. They dive into tool sprawl, MSSP gaps, the power of co-managed SOCs, and how to turn underutilized licenses into real protection. If you work in healthcare IT or security, this is your wake-up call.

    Watch now—because the next breach won’t just cost data.

    1 hr 18 min
  • They Got Breached Mid-Merger

    What if the company you just bought came with a hidden cyber landmine?
    M&A is risky enough. But when cybersecurity gaps go unchecked during a merger, the consequences aren't just technical — they’re financial, operational, and reputational. And most leaders don’t see the breach coming until it’s too late.

    In this episode, Max Clark sits down with Kevin Thomsen, CRO of Maxxsure to unpack what really happens when cybersecurity is treated like a checkbox during mergers and acquisitions. They dive into risk quantification, breach modeling, insurance failures, and the dangerous disconnect between CISOs, the board, and private equity firms.

    If you’ve ever asked, “Are we covered?” — this is the episode you need to watch. Because it’s not just a breach. It’s a $29M mistake.

    1 hr 8 min
  • Why Your IT Puts Your Patients at Risk

    A 20-year-old server. A forgotten backup plan. A single system crash. In healthcare, these aren’t just IT oversights — they’re threats to patient lives. From delayed treatments to data breaches, outdated tech can trigger a cascade of consequences no provider can afford. 

    In this episode, Max Clark is joined by Dustin Young, EVP of Enzu and an expert in healthcare IT infrastructure, to explore the hidden dangers of relying on outdated technology. They discuss the rising IT costs, the burden of managing outdated systems, and how these challenges threaten patient care. You’ll learn key steps to modernize your IT, navigate cloud migration, and ensure your systems are ready for the future of healthcare.

    Tune in now to uncover the IT risks you may be overlooking and discover how to take control before it’s too late!

    1 hr 27 min
  • How a Forgotten Laptop Became a Security Time Bomb

    What happens when a three-year-old laptop, long forgotten, quietly reconnects to your network? It sounds like a harmless scenario—until it isn't. In today’s digital landscape, what we forget can hurt us.

    Join Max Clark and guest Alexey Goncharov of Cepheid as they dive into the overlooked blind spots in enterprise security: legacy access points, directory misalignments, and the burnout cycle of patching outdated infrastructure. You’ll hear true stories from the trenches and learn why leading IT teams are adopting identity-first approaches and VPN-less architectures—even if no one’s calling it Zero Trust out loud.

    Tune in now before your “forgotten devices” become your biggest threat!

    –––––––––––––––––––––––––––––––––––––––––

    Let’s connect:  
    Website: https://www.itbroker.com  
    LinkedIn: Linkedin.com/in/maxclark  
    Instagram: Instagram.com/maxclark  
    X: https://x.com/maxclark

    1 hr 47 min
  • The Cyber Gap That Paralyzed a $2B Enterprise

    3,000 apps. One entry point. Total compromise. In just hours, a $2B IT enterprise was paralyzed by ransomware, and what followed over the next 72 hours became a wake-up call for the entire industry.

    In this episode, Max Clark is joined by Brian Majowicz and Mac McClenathan of 11:11 Systems as they unpack a real-world ransomware attack that exposed the often-overlooked gap between disaster recovery and cyber recovery. From clean room rebuilds and digital forensics to SaaS vulnerabilities and resilience budgeting, this episode explores what it really takes to bounce back when the stakes are high and the standard playbook isn’t enough.

    Discover the lessons they learned the hard way and what your team can do now to avoid the same fate!

    –––––––––––––––––––––––––––––––––––––––––

    Let’s connect:  
    Website: https://www.itbroker.com  
    LinkedIn: Linkedin.com/in/maxclark  
    Instagram: Instagram.com/maxclark  
    X: https://x.com/maxclark

    1 hr 13 min
  • How 1,500 Franchises Dodged a $10M Tech Meltdown

    What’s the true cost of IT chaos across a national franchise chain? Try lost transactions, reputation damage, and weeks of operational disruption. Now multiply that by 1500.


    In this deep-dive conversation, Max Clark is joined by Craig Collister, Sales Solutions Engineer at Spectrotel, to explore how one fractured quick service restaurant (QSR) brand turned their network disaster into a modern, scalable success. They cover the critical shift from inconsistent infrastructure to a standardized SD-WAN stack, the security blind spots that nearly cost millions, and the rollout tactics that made zero downtime a reality. It’s a masterclass in turning reactive IT into a proactive business asset.


    Tune in to learn what worked, what broke—and how you can avoid the same fate!

    –––––––––––––––––––––––––––––––––––––––––

    Let’s connect:  
    Website: https://www.itbroker.com  
    LinkedIn: Linkedin.com/in/maxclark  
    Instagram: Instagram.com/maxclark  
    X: https://x.com/maxclark

    52 min
  • SASE’s Hidden Loophole – Michael Ortega of CATO Networks Reveals the Biggest Threat to Businesses

    Imagine logging in tomorrow and finding your entire network compromised. That’s exactly what happened to a company that relied on outdated security.

    In this episode of Tech Deep Dive, Max Clark sits down with Michael Ortega, VP of Sales Engineering at CATO Networks, to expose why legacy security is failing against modern cyber threats. They break down how AI-driven attacks, ransomware, and zero-day exploits are outpacing outdated defenses and why businesses need a unified SASE solution. Discover how CATO’s cloud-native security, zero-trust access, and real-time threat detection can protect your network before it's too late. 

    Don’t gamble with your data - get the answers now!


    ➡️ Follow Max on his socials
    https://www.linkedin.com/in/maxclark/
    https://x.com/maxclark

    ✅ Stay updated on the latest from ITBroker.com
    https://www.linkedin.com/company/itbrokerdotcom
    https://x.com/ITBrokerdotcom

    1 hr 37 min
  • The IT Nightmare That Almost Brought Down a Global Company - Lessons from Cepheid’s Alexey Goncharov

    Imagine running a company with 10,000 employees - only to discover your IT infrastructure is on the brink of collapse. What happens next?

     On this episode of Tech Deep Dive, Max Clark sits down with Alexey Goncharov, IT Leader at Cepheid, to unpack the crisis that pushed a complete IT overhaul. From network segmentation and zero trust security (ZTA) to SD-WAN and SASE, discover how Cepheid built a resilient, cloud-first infrastructure to defend against ransomware, DDoS attacks, and evolving cyber threats. Learn why identity-based security and automated network management are no longer optional—but essential. 

    Don’t let your IT be a ticking time bomb - get the strategies you need now!

    ➡️ Follow Max on his socials
    https://www.linkedin.com/in/maxclark/
    https://x.com/maxclark

    ✅ Stay updated on the latest from ITBroker.com
    https://www.linkedin.com/company/itbrokerdotcom
    https://x.com/ITBrokerdotcom

    1 hr 48 min

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The IT market is built for sellers, not buyers.