Sign up to save your podcasts
Or
Share Smart Investigations: How AI and Case Management Solutions are Transforming HR Investigations Case Management
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Smart Investigations: How AI and Case Management Solutions are Transforming HR Investigations Case Management
In this episode of The HR Investigations Podcast, we speak with a leading executive from Case IQ, a premier case management software company, about the vital role of technology in handling sensitive HR investigations. From bulletproof documentation to ironclad evidence security—and now AI-driven insights—you’ll learn how to modernize your HR practices to minimize risk and boost efficiency.
What You’ll Learn:
Guest:
Jakub Ficner, Director of Partnership at Case IQ
Link to Learn More About Case IQ
Episode Overview
In this episode of The HR Investigations Podcast, host Natalie Ivey explores how technology is reshaping HR and Employee Relations investigations. From airtight documentation and evidence security to the growing role of AI and analytics, today’s conversation reveals how tools like CaseIQ are helping organizations reduce risk, protect sensitive data, and uncover powerful insights that drive cultural change.
Joining Natalie is Jakub Ficner, Director of Partnerships at CaseIQ, who shares real-world examples of how HR teams are moving beyond spreadsheets and shared drives to secure, intelligent case management systems that make investigations more consistent, defensible, and proactive.
What You’ll Learn in This Episode
The Foundation of Investigations
Why strong, consistent documentation is critical—not only for compliance but also for organizational credibility—and the common mistakes HR professionals make.
Evidence Security
The risks of using outdated tools like spreadsheets and shared drives, and how CaseIQ ensures confidentiality, chain-of-custody, and access control.
AI as an Investigator’s Assistant
How artificial intelligence is being used in HR case management to surface patterns, accelerate workflows, and reveal systemic issues HR might otherwise miss.
From Data to Decisions
How dashboards and analytics empower HR leaders to identify trends, influence policies, and proactively address workplace risks before they escalate.
Featured Guest
Jakub Ficner
Director of Partnerships, CaseIQ
Jakub brings extensive experience in helping organizations leverage case management technology to strengthen their investigative processes and reduce organizational risk.
Link to Learn More About Case IQ
Connect with the Host
Natalie Ivey is an HR consultant, author, and host of The HR Investigations Podcast. She specializes in helping organizations navigate employee relations challenges with compliance, consistency, and confidence.
LinkedIn: Natalie Ivey
Enjoyed This Episode?
If you found this conversation helpful:
Subscribe to The HR Investigations Podcast on your favorite platform.
Share it with a colleague who manages investigations.
Leave a review to help more HR professionals discover the show.
Connect with Us:
Subscribe and leave a review on Apple Podcasts, Spotify, or wherever you get your podcasts.
Resources Mentioned:
Link to the Book
Join Natalie Ivey for a live, 2-day virtual workshop:
How to Conduct Internal Investigations – A Practical Workshop for HR Professionals
September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom
Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases.
Register by September 16 – Spots are limited!
To Register go to:
https://www.rpchr.com/events
View all episodes
By RPC HR
4.5
1212 ratings
In this episode of The HR Investigations Podcast, we speak with a leading executive from Case IQ, a premier case management software company, about the vital role of technology in handling sensitive HR investigations. From bulletproof documentation to ironclad evidence security—and now AI-driven insights—you’ll learn how to modernize your HR practices to minimize risk and boost efficiency.
What You’ll Learn:
Guest:
Jakub Ficner, Director of Partnership at Case IQ
Link to Learn More About Case IQ
Episode Overview
In this episode of The HR Investigations Podcast, host Natalie Ivey explores how technology is reshaping HR and Employee Relations investigations. From airtight documentation and evidence security to the growing role of AI and analytics, today’s conversation reveals how tools like CaseIQ are helping organizations reduce risk, protect sensitive data, and uncover powerful insights that drive cultural change.
Joining Natalie is Jakub Ficner, Director of Partnerships at CaseIQ, who shares real-world examples of how HR teams are moving beyond spreadsheets and shared drives to secure, intelligent case management systems that make investigations more consistent, defensible, and proactive.
What You’ll Learn in This Episode
The Foundation of Investigations
Why strong, consistent documentation is critical—not only for compliance but also for organizational credibility—and the common mistakes HR professionals make.
Evidence Security
The risks of using outdated tools like spreadsheets and shared drives, and how CaseIQ ensures confidentiality, chain-of-custody, and access control.
AI as an Investigator’s Assistant
How artificial intelligence is being used in HR case management to surface patterns, accelerate workflows, and reveal systemic issues HR might otherwise miss.
From Data to Decisions
How dashboards and analytics empower HR leaders to identify trends, influence policies, and proactively address workplace risks before they escalate.
Featured Guest
Jakub Ficner
Director of Partnerships, CaseIQ
Jakub brings extensive experience in helping organizations leverage case management technology to strengthen their investigative processes and reduce organizational risk.
Link to Learn More About Case IQ
Connect with the Host
Natalie Ivey is an HR consultant, author, and host of The HR Investigations Podcast. She specializes in helping organizations navigate employee relations challenges with compliance, consistency, and confidence.
LinkedIn: Natalie Ivey
Enjoyed This Episode?
If you found this conversation helpful:
Subscribe to The HR Investigations Podcast on your favorite platform.
Share it with a colleague who manages investigations.
Leave a review to help more HR professionals discover the show.
Connect with Us:
Subscribe and leave a review on Apple Podcasts, Spotify, or wherever you get your podcasts.
Resources Mentioned:
Link to the Book
Join Natalie Ivey for a live, 2-day virtual workshop:
How to Conduct Internal Investigations – A Practical Workshop for HR Professionals
September 23–24 | 🕚 11 AM – 5 PM ET | 📍 Via Zoom
Walk through a mock investigation, learn credibility assessment techniques, and gain practical tools to handle even the toughest cases.
Register by September 16 – Spots are limited!
To Register go to:
https://www.rpchr.com/events
More shows like The HR Investigations Podcast
View all
This American Life
91,032 Listeners
Coaching for Leaders
1,470 Listeners
HR Works: The Podcast for Human Resources
117 Listeners
Radical Candor: Communication at Work
702 Listeners
The Daily
112,942 Listeners
Up First from NPR
56,541 Listeners
Honest HR
209 Listeners
SHRM All Things Work
146 Listeners
A Bit of Optimism
2,177 Listeners
Employee Survival Guide®
22 Listeners
SmartLess
57,885 Listeners
HBR On Leadership
167 Listeners
HR BESTIES
579 Listeners
Human Solutions: Simplifying HR for People who Love HR
8 Listeners
Ground Rules: Employment Law Over Your Coffee Break
12 Listeners