Social Geek

This week we'll be joined by community enthusiast, social media strategist and new media maven Dave Delaney who is social media coordinator for Griffin Technology. Listen in as we cover the latest trends in social technologies with one of the coolest geeks on the web.

Our guest will be Nick Powills, founder of No Limit Media Consulting which is a progressive communications firm focused on the franchise industry. By using a fine-tuned blend of Social Media + Traditional Media, No Limit creates campaigns focused on driving more consumers at the local-unit-level and more franchise prospects to the brand. Its staff of experienced publicists challenges old technology used by traditional PR firms by delivering stronger, more strategic, and more in depth buzz for the brands No Limit represents. To learn more before the show visit: http://www.discovernolimit.com

BJ and Deb met and interviewed Jeanne Bliss, author "I Love You More Than My Dog" at the Word of Mouth Supergenius conference (see video www.facebook.com/socialgeekradio). Jeanne started her career at Land's End reporting to founder Gary Comer and the company's executive committee, ensuring that in the formative years of the organization, the company stayed focused on its core principles of customer and employee focus. She was the first leader of Land's End Customer Experience. Jeanne now runs CustomerBliss (www.customerbliss.com), an international consulting business where she coaches executive leadership teams and customer leadership executives on how to put profitablity at the center of their business, by getting past lip service; to operationally relevant to operationally executable plans and processes. Her clients include Johnson & Johnson, TD Ameritrade, St. Jude's Hospital and many more. Her best-selling books are "Chief Customer Officer: Getting Past Lip Service to Passionate Action" and "I Love You More Than My Dog; Five Decisions That Drive Extreme Customer Loyality in Good and Bad Times." Jeanne will discuss her books and how you can build a beloved company.

Social media tools offer franchisees and franchisors so many ways to promote their franchise business today. LinkedIn, Twitter, Blogging and Facebook are used to build brand awareness and drive interested customers to the corporate website. There are also platforms customized to manage and monitor the franchise sales process for the franchisor. Join BJ and Deb with guest Jon Carlston, Vice President of Social Development at Process Peak to discuss the strategies to create and grow business.

This week BJ and Deb will discuss on social technology plays a role in franchising today. They welcome friend and very special guest the Tech Media Ninja, Ken Colburn. Ken is founder and president of Data Doctors Franchise System based in Arizonia. You can hear Ken every Saturday as Talk Show Host of The Computer Corner on KTAR 92.3 News Radio in AZ. Ken is an active member of IFA (International Franchise Association) Technology Committee and presenter at the annual convention.

Ken is a frequent guest on Good Morning AZ and CNN presenting the latest tech toys and discussing the social technology networks.