Retail Remix

Social Impact Lessons from TOMS


Listen Later

TOMS was an early pioneer of the purpose-driven retail model. Although many know the brand for its one-for-one approach to charitable giving, the brand recently underwent a transformation that included rethinking its approach to social impact.  
 
To get the scoop, we brought Amy Smith, who is the Chief Strategy & Impact Officer for TOMS, on the show. She shared how her role within the company has transformed with the brand’s evolution, and how she and the broader team have:  

  • Balanced mission and values with product innovation and strategic growth;  
  • Implemented new initiatives, including WEAR GOOD and TOMS 10x10, and lessons learned along the way; and  
  • Integrated customer and employee feedback into the model to ensure they're addressing the issues that matter.  
     

RELATED LINKS 

  • Learn more about TOMS  
  • Get more details about TOMS 10x10 

...more
View all episodesView all episodes
Download on the App Store

Retail RemixBy Retail TouchPoints

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

9 ratings


More shows like Retail Remix

View all
The Daily by The New York Times

The Daily

112,064 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,495 Listeners

Richer Retailer -  Scaling Retail Stores Past 7 Figures by RETAILMavens

Richer Retailer - Scaling Retail Stores Past 7 Figures

30 Listeners