On this week’s Leader to Leader podcast episode, Russ Branzell, President & CEO of CHIME, discusses how to create a thriving workforce with Andy Smith, CFCHE, Managing Partner and Founder of Impact Advisors. Andy has a 30+ year career in the industry and Impact Advisors was recently recognized as the #2 best place to work by Consulting Magazine.

Together, they review the state of the industry today, some of the challenges in healthcare, particularly in workforce recruiting, hiring, and retention. They consider the question: What’s important to the next generation of leaders and workers?

Andy shares the work Impact Advisors is doing to boost employee morale and improve engagement. The company employs a “happy-ologist” (this is a real thing!) and they have a “No Jerks Rule”. Listen to the episode for more information on shifting to a human-centric approach to a happy and healthy workforce, on the benefits of career coaches, and on how to develop a more positive work environment for employees.