A conversation with Sonja Gross, a Public Involvement Specialist with the Texas Department of Transportation and a former Public Information Officer for TXDOT. Gross arrived in Amarillo from Georgia around 20 years ago, and embarked on a communications career that took her from the local newspaper to the City of Amarillo to her current position with TXDOT. She shares with host Jason Boyett about road construction, the city's eternal Loop project, how to handle complaints from grumpy citizens and why, even as a transplant, she feels at home in Amarillo. This episode is sponsored by Wieck Realty.