Rob Baker talks to Ben Whitter about personalizing experiences at work. Rob has recently published a book on the topic and the discussion covers a range of themes around why organizations should be making personalization a key part of their employee experiences strategies to drive successful business (and human) outcomes. This includes coverage of the benefits and also related elements like job crafting and research into this hugely exciting area of EX. Want to co-create an incredible employee experience? Let's get personal. 

For more information, please visit: www.hexorganization.com 

Mert Bay, Head of Global Marketing Data Science at Uber, joins us to discuss a topic that is increasingly finding its way into leading HR and employee experience teams around the world. We take a look at how we can use data science to develop the right services, products, and experiences for consumers and employees.  This is an intriguing and insightful overview of data science, how to build teams and mandates around it, and how to act on the data we generate to deliver strong business outcomes. We also get an exclusive look at the award-winning data science team at Uber and how one of the world's most iconic brands is leveraging data to grow its business globally. 

For more information, please visit: www.hexorganization.com

Ben Whitter discusses a key concept within his Holistic Employee Experience (HEX) model, the Truth; A company's unique purpose, mission, and values. The Truth is incredibly important and how businesses install it into the employee experience is even more important if they wish to build a connected, unified, and effective workforce.  This is not HR's issue alone. This is a critical and collective business issue. Do you have a trusted workforce within a trusted company? If not, there could be a serious deficiency of Truth, and it's wise to start solving that problem right now. 

For more information, join us at www.hexorganization.com  The next HEX Practitioner start date is 27th July 2020. 

**A special one-year anniversary event to celebrate the worldwide publication of Employee Experience takes place on 3rd August 2020. Get the details by emailing: [email protected]**

Wendy Woolfork MBA, PHR, SHRM-CP, a career HR leader, joins us to discuss some major challenges for the HR establishment in the USA. The role of HR and its leadership during COVID-19 and in the fight for social justice has been heavily critiqued recently. Why is HR under fire and how can the profession strengthen its role during a crisis?

Highlights

You can connect with Wendy on LinkedIn: linkedin.com/in/wendywoolfork

For more information about SpaceHEX, please visit: www.hexorganization.com 

Harry Whitter, an expert analyst on the 'experience' of Schools, joins Ben Whitter in the SpaceHEX studio for a special episode to discuss the lockdown experience, his thoughts on the future of Schooling, and advice for people returning to School. 

COVID-19 has disrupted just about everything within the human experience. It's becoming even more important to reflect on the systems we design and how they serve humanity.  Education is one such system. With the entire population experiencing education in a different way, will COVID-19 prove to be the catalyst for a wider debate about how home, School, and work can converge to create richer and deeper outcomes for future generations? It's all very interesting and we are delighted to host an expert on the topic. Enjoy! 

This episode is sponsored by HEX Organization. We're helping companies and colleagues worldwide to accelerate their growth and development within the holistic, human-centred, and experience-driven economy. Find out more: www.hexorganization.com

Joseph Healy, Co-CEO of Judo Bank, joins Ben Whitter to explore the journey to unicorn status ($1 billion valuation achieved in May 2020) for this revolutionary and purposeful Australian challenger bank. From redefining the way business gets done to taking on the big banks, Judo Bank is putting trust, relationships, and people at the very core of its business and growth strategy. 

In this in-depth discussion with Ben Whitter, Joseph discusses the bank's remarkable and rapid progress and some of the key themes that have been integral to its early success. 

Highlights

You can find out more about Judo Bank by visiting: https://www.judo.bank

This podcast is sponsored by HEX Organization. We're helping companies and colleagues worldwide to accelerate their growth and development within the holistic, human-centred, and experience-driven economy. Find out more: www.hexorganization.com 

Francesca Gino, Harvard Business School Professor, and Author of Rebel Talent, joins us to discuss how COVID-19 is impacting the world of work, how the Rebel Talent within our organizations should be embraced, and why we need to really make the most of the COVID-19 crisis to re-shape organizations. Also covered within this session is how Ferrari supported its workforce to safely return to work, employee experience lessons from a Pirate ship, and the important questions that all managers should be asking themselves right now. Enjoy the Experience. 

You can connect with Francesca's work, books, and research at: www.francescagino.com

For more information on SpaceHEX visit: www.hexorganization.com 

Discussing the connection between the customer and employee experience to drive incredible business results. Joining us is Robert Pender, a CX and Holistic Employee Experience (HEX) Practitioner who has forged a career as a director for businesses across multiple contexts and countries. Robert led a team that generated upwards of $1 billion in revenues. How did CX & EX come together to deliver these outcomes? What can we learn from Robert's journey of development from CX to EX? We also discuss 'The Truth' and why it matters now more than ever before within business and life. 

What does the dream experience in work actually look and feel like? This episode is inspired by James Collier, Co-Founder of one of the UK's fastest growing brands, Huel. This is a company that doesn't tolerate 'D*ckheads" and where 'Brand is F*cking important'. James helps me introduce the episode with what we can call a very impressive return on experience. In doing so, he nicely sums up what we're all trying to achieve when thinking about building exceptional experiences in work and exceptional companies. 

www.hexorganization.com