Patient length of stay (LOS) is a crucial measurement for health care organizations since longer patient stays increase patient risk for complications while reducing patient satisfaction. They also represent higher costs for the hospital. At the University of Kentucky, using a model of short-term improvement actions called “sprints,” along with participation in a Vizient performance improvement collaborative and the commitment of senior leaders, a clinical performance team has led an initiative to reduce LOS that has produced strong, ongoing results.

Guest speakers:

Jennifer Rose, MBA

Associate Vice President

Core Clinical and Performance Services

UK HealthCare

Lauren Miller, MBA

Senior Quality Improvement Specialist

Core Clinical and Performance Services

UK HealthCare

Moderator:

Margaret Rudisill, MS-HQS, RN

Performance Improvement Program Director

Vizient

Show Notes:

[02:54] Working on reducing LOS at UK HealthCare

[04:00] Joining the Vizient Performance Improvement Collaborative

[04:32] Leadership involvement, participant accountability, process transparency

[06:39] Linking with the stakeholders

[07:46] The Sprint Model and the Forcefield Analysis

[08:51] Three themes

[09:56] How the Sprint brings testing to a quick resolution

[11:09] Sprint example

Links | Resources:

Contacting Knowledge on the Go: [email protected]

Margaret’s email: [email protected]

Jennifer’s email: [email protected]

Lauren’s email: [email protected]

Sample Forcefield Analysis: Forcefield Analysis Template

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