Standard of Care Podcast

By FlightBridgeEDHealth & Fitness

Standard of Care Podcast episodes

September 05 CROSSOVER EPISODE: Legal Lessons for a Full Kart with EMS 20/20
Crossover Podcast Special Episode

Originally published by EMS 20/20. This collaborative episode features members of the Standard of Care Podcast team and is being shared with listeners of both podcasts.

The Standard of Care Podcast joined the guys at EMS 20/20 for an amazing episode with a diabolical twist... A well run trauma call turns into... another well run trauma call? Chris and Nick go in blind while Samantha and Spencer hang back and blue shell us moments before the finish line. Legal questions asked and answered in today's wild episode!
2 hr 7 min
January 10 No Defense for No Patient Found
In this episode, Samantha and Nick examine a wrongful death lawsuit stemming from a non-transport decision—a case that highlights how quickly routine calls can turn into high-stakes legal events. The discussion centers on the death of a 26-year-old man with type 1 diabetes and a seizure disorder who requested transport, was left at home, and was later found deceased. Using the language of the actual court complaint, the episode explores the legal concept of public trust in EMS and what happens when that trust is alleged to be broken.

From a leadership and risk-management perspective, the episode dissects the duty to assess, document, and transport—or properly refuse. The hosts examine how documentation choices (“canceled – no patient found”), failure to contact medical control, and leaving a high-risk patient alone can dramatically shift the legal narrative. Particular attention is given to supervisory actions after the call, including how complaint handling, recorded phone conversations, and well-intentioned but poorly worded statements can unintentionally strengthen a plaintiff’s case.

The conversation also breaks down the legal mechanics of the lawsuit itself, including wrongful death, survivorship, and loss of consortium claims, as well as why a seemingly multimillion-dollar case may settle for far less. Throughout the episode, the emphasis remains on defensible decision-making, understanding administrative and civil liability exposure, and how EMS professionals can protect both patients and their licenses by aligning clinical judgment with documentation and protocol.

Key takeaways

• Non-transport decisions carry legal weight: Refusing or discouraging transport in high-risk patients invites scrutiny.

• Documentation is your primary defense: “Canceled – no patient found” is nearly indefensible when patient contact occurred.

• Duty to assess does not end at the door: Seizure risk, diabetes, and being left alone matter legally and clinically.

• Medical control can help: Early physician involvement can shift responsibility and improve outcomes.

• Supervisors must handle complaints carefully: Poorly phrased responses can become admissions of fault.

• Assume you are being recorded: Phone calls, body cams, and bystanders can all end up in evidence.

• Do the right thing and write it down: Defensible care starts with sound clinical judgment and ends with accurate documentation.
46 min
October 19, 2025 Illumination of the Envenomation Situation
When a paramedic in Kentucky faced a dying patient and a vial of antivenom, he had to make a split-second decision that could save a life… or end his career.

In this episode of The Standard of Care Podcast, hosts Samantha Johnson and Nick Adams unpack one of the most talked-about EMS legal stories of the year: a paramedic who administered a rare antivenom under physician direction, only to find himself facing potential loss of his license.

They break down the legal and ethical dilemmas behind the scope of practice, the real-world limits of medical direction, and what administrative law really means for providers in the field. Whether you’re an advanced clinician, a medic early in your career, or just starting in EMS, this episode offers insights that can protect your license — and your patients.

Listen now wherever you get your podcasts!

KEY TAKEAWAYS

• Scope vs. survival: Following the book may not always match the field reality — but understanding the limits of your practice can be the difference between being cleared and being called before the board.

• Medical direction matters: Acting under direct physician orders may protect you legally, but not always administratively — and that nuance can decide the fate of your license.

• Administrative law 101: The state board doesn’t have discretion to ignore complaints; every case gets investigated. Knowing this process is essential to defending your practice.

• Culture check: Heroic instincts can lead to dangerous freelancing. True professionalism lies in humility, documentation, and system adherence.

• Protect your license: When facing an investigation, don’t go it alone. Hire an attorney familiar with administrative law. You wouldn’t run a resuscitation solo — don’t handle your legal defense solo either.

SHOWNOTES
Givot, D. (2025, October 7). When Doing the Right Thing Breaks the Rules. EMS1. https://www.ems1.com/ems-protocols/when-doing-the-right-thing-breaks-the-rules

Hawkins, T. (2025, September 28). Facebook Comment. October 10, 2025, https://www.facebook.com/tiffany.heilmann/posts/this-is-the-best-breakdown-i-have-seen-/10108839286161953/

Abo, B. (2025). Venom / Toxinology. Venom / Toxinology & Wildlife. https://www.abo911.org/venom-toxinology

Williams, A. (2025, September 28). Expert Weighs in as Ky.. EMS Team Under Fire for Administering Antivenom. https://www.wkyt.com. https://www.wkyt.com/2025/09/28/expert-weighs-ky-ems-team-under-fire-administrating-anti-venom/
45 min
April 18, 2025 Forcible Entry
When does doing nothing become negligence?

In this gripping episode of The Standard of Care Podcast, hosts Samantha Johnson and Nick Adams explore two real-world legal cases in which EMS providers were sued—not for what they did but for what they didn’t do. The central issue is the failure to forcibly enter a residence during a medical alert activation and its devastating consequences.

This conversation explores pre-hospital providers' legal, ethical, and practical responsibilities when responding to calls that may require forced entry. From Life Alert activations to one-ring 911 calls and silent apartments with growing stacks of mail, this episode examines the critical decisions providers face when balancing patient care, property damage, and personal liability.

You’ll walk away with actionable insights, fundamental policy considerations, and a deeper understanding of your “duty to act” when the door stays closed.

Key Takeaways

• For providers with advanced responsibilities: Legal precedent is shifting—standing outside the door and “erring on the side of caution” may no longer protect you in court. If your system doesn’t give you the tools or authority to act decisively, it’s time to start the policy conversation.

• For providers early in their practice: Knowing how and when to involve law enforcement or fire services during a potential forced entry call is critical. Policies are not just guidelines—they’re your legal armor.

• For those just beginning in EMS: Just because the lights are off and no one answers the door doesn’t mean no one is home—or in danger. Learning when to escalate, who to call, and how to document your decision could be the essential skill you acquire early in your career.

References

https://f001.backblazeb2.com/file/Standard-Of-Care/Handout_ch37.pdf

https://f001.backblazeb2.com/file/Standard-Of-Care/Handout_ch38.pdf

https://www.firelawblog.com/2011/06/16/duty-to-act-right-to-enter-their-well-being-our-well-being/

https://www.nbcphiladelphia.com/news/local/lawsuit-philadelphia-geneva-mackrides-death-senior-living-facility/4127192/

https://www.nbcphiladelphia.com/news/local/family-lawsuit-claims-north-philly-man-died-emts-left/4138474/

https://6abc.com/post/another-lawsuit-filed-city-philadelphia-ems-response/16045833/

https://www.ems1.com/legal/philadelphia-family-files-lawsuit-over-ems-failing-to-aid-father-after-unanswered-knock

56 min
March 25, 2025 If I Die Before I Wake
What happens when a determination of death GOES WRONG?

In this episode of the Standard of Care Podcast, hosts Samantha Johnson and Nick Adams break down a real and heartbreaking case where EMS medics declared a 14-year-old patient deceased—only for him to be resuscitated at the hospital nearly an hour later. The fallout? A legal battle that made its way to the Supreme Court, and a patient left with devastating consequences.

With legal nuance and clinical insight, Samantha and Nick walk through the case from street to courtroom. They explore the intersection of qualified immunity, the complexities of assessing patients with conditions like cerebral palsy, and the chilling legal and ethical risks that come with the determination of death in the field. This episode will change the way you view determination of death—and might just save your career someday.

Listen now on your favorite podcast platform or directly at https://flightbridgeed.com/standard-of-care/. While you’re there, explore our award-winning and nationally recognized courses that are helping thousands of providers stay sharp, safe, and legally sound.

Key Takeaways

• Don’t shortcut your assessment. "Cold to the touch" and single-lead asystole aren’t enough—especially in patients with neurological conditions that can present atypically.

• Qualified immunity protects government providers—until it doesn’t. It's not a license to cut corners.

• Thorough documentation and a second-by-second account of your decision-making process can be your legal lifeline.

• Cross-agency coordination and quality assurance are essential. What one crew misses, another might catch—but how that’s handled matters.

• EMT and paramedic education rarely prepares you for the weight of calling a death. Clinical training must evolve to meet that responsibility.

• When in doubt, initiate resuscitation. Let the ER be the place of final determination—not the living room.

References
• Stacy Williams, on behalf of her minor grandson, J.J. v. Andrew Williams and Joe Spradlin, United States District Court, Southern District of Texas, Houston Division, Civil Action File No. 4:23-cv-289 (January 26, 2023), available at https://bencrump.com/wp-content/uploads/2023/02/Doc.-1.-Plaintiffs-Original-Complaint.pdf

• FOX 26 Digital. (2023, February 2). Lawsuit Filed Against Houston Paramedics Who Refused Emergency Care to Disabled Teen. FOX 26 Houston. https://www.fox26houston.com/news/lawsuit-filed-against-paramedics-who-refused-emergency-care-to-disabled-teen

• Wallace, R. (2025, January 10). US Supreme Court Declines Case of 2 Houston Paramedics Who Mistakenly Declared Teen Dead. FOX 26 Houston. https://www.fox26houston.com/news/us-supreme-court-declines-case-2-houston-paramedics-who-mistakenly-declared-teen-dead
49 min
January 22, 2025 Inferno in Paradise
In this episode of The Standard of Care Podcast, Samantha Johnson and Nick Adams tackle a harrowing real-life EMS case involving a catastrophic ambulance fire in Honolulu, Hawaii. A routine oxygen tank switch turned deadly, sparking conversations around scene safety, equipment maintenance, and the legal standards EMS providers face. Explore the chilling details, from the moment the fire erupted to the ensuing lawsuit against EMS providers and manufacturers. This case shines a spotlight on the intersection of clinical practice and legal implications, offering critical insights for providers at every level.

Listen now on your favorite podcast platform or at FlightBridgeED.com. While you’re there, explore our award-winning courses designed to elevate your practice and recertification goals.

Key Takeaways
Advanced Insight: The importance of maintaining oxygen equipment, understanding contamination risks (e.g., oil or grease in oxygen regulators), and mitigating dangers in oxygen-rich environments.

Practical Tip: Always ensure proper protocol when switching oxygen tanks, such as turning off regulators during transitions and verifying equipment cleanliness.

Foundational Learning: Scene safety remains paramount—never compromise personal safety when responding to emergencies, regardless of perceived public expectations.
47 min
October 21, 2024 Against Their Will
In this episode of The Standard of Care podcast, hosts Samantha Johnson and Nick Adams delve into the complex legal framework of patient consent in EMS. What happens when a patient refuses care, even in life-threatening situations? How should EMS professionals navigate the fine line between consent, implied consent, and refusal, all while staying within the legal boundaries? Samantha quizzes Nick on real-world scenarios, offering practical insights on handling refusals, informed consent, and what EMS providers need to know about patient capacity.

Whether you're a seasoned paramedic, new to the field, or just brushing up for the National Registry exam, this episode offers valuable knowledge on critical issues you may face. Get actionable advice, hear relatable examples, and understand the nuances that could impact your next decision. Tune in now to explore this important topic—and remember, you can find The Standard of Care wherever you listen to podcasts or on our website at flightbridgeed.com/explore. While you’re there, check out our award-winning courses designed to enhance your professional skills and knowledge.

Key Takeaways:

• Understanding patient capacity is critical in determining whether you can proceed with care, even if consent is initially given. If a patient has capacity, their refusal must be respected, even in life-threatening situations.

• Implied consent allows EMS providers to intervene in emergencies when a patient is unconscious or unable to give explicit consent, but only within the necessary scope of care.

• Informed refusals are equally important as informed consent. EMS professionals must ensure patients fully understand the risks of refusing care and document everything thoroughly.
32 min
September 06, 2024 The Standard of Care Podcast: An Origin Story
In this episode of The Standard of Care Podcast, Samantha Johnson and Nick Adams recount their journey from attending conferences to becoming conference speakers on critical medical-legal topics in EMS. They reflect on how these pivotal experiences shaped their current work. The episode dives into highlights from recent EMS conferences, such as South Carolina EMS, Metro Atlanta EMS, and FAST24, where they engaged with street-level medics and addressed critical topics in the ever-evolving landscape of EMS law. Whether you're a seasoned provider or just starting, this episode offers valuable takeaways on the value of EMS conferences, the evolution of the Standard of Care Podcast, and the importance of staying informed and involved in industry developments.

Links:

National Association of EMS Physicians

https://naemsp.org/

2025 Annual Meeting
January 6-11, 2025
https://naemsp.org/annual-meeting/

South Carolina EMS Association

https://scemsa.org/

2025 SCEMSA Symposium
March 5-7, 2025
https://scemsa.org/ems-symposium

Metro Atlanta EMS Conference

2025 Metro Atlanta EMS Conference January 30-31, 2025

https://www.maemsc.org/

Prisma Health Swamp Rabbit Prehospital Medicine Conference

2025 Swamp Rabbit Conference June 17-19, 2025
https://www.facebook.com/ghsemsconference/

FAST25
(FlightBridgeED Air and Surface Transport Symposium 2025)

Lexington, KY | May 19-21, 2025
https://fbefast.com

FTFC/Gathering of Eagles
2025 FTFC/Gathering of Eagles June 9-13, 2025

https://firsttherefirstcare.com/

49 min
August 22, 2024 Back to School: Crimes vs. Torts
It’s back-to-school time for the kids and for paramedics and EMTs, too! Nick is planning to renew his certification. But we know there will be a set of medical-legal questions on the National Registry exam, and he will be sure he’s prepared. In this series, Nick and Samantha dive deeper into the medical-legal concepts commonly tested on the National Registry and help our listeners prepare to take on these questions. Please like and subscribe! You can get this and other podcasts anywhere you get your podcasts or from the FlightBridgeED website at https://flightbridgeed.com/standard-of-care/

Key Takeaways
• Understand the Difference: Criminal actions are prosecuted by the state and aim to punish and deter, while torts are civil cases seeking compensation for wrongs.
• Evidentiary Standards Matter: The burden of proof is much higher in criminal cases (beyond a reasonable doubt) compared to civil cases (preponderance of the evidence).
• Negligence Requires Four Elements: To prove negligence, you must demonstrate duty, breach, causation, and damages. All four must be present for a successful claim.
• Know Your Legal Responsibilities: As an EMS provider, it’s crucial to act with due regard for public safety, especially in high-stakes situations like driving with lights and sirens.
• Be Prepared for Legal Complexity: Cases can involve both criminal and civil aspects, and understanding how these interact is vital for protecting yourself and your practice.
34 min
November 29, 2023 A *Very* Sticky Case-Crossover w/ EMS 20/20
Spencer and Chris bring in the big guns from the Standard of Care podcast, Samantha Johnson and Nick Adams! This episode is probably one of the most disturbing cases of neglect we've reviewed in a while, so you've been warned!
1 hr 43 min

About Standard of Care Podcast

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Back in EMT class there was one page in the textbook that covered legal issues in pre-hospital medicine. Our world is increasingly more complicated and as a result, one page just doesn't cover it…