Okendo is a startup that primarily helps Shopify businesses by enabling them to collect customer reviews via product ratings, customer-generated photos + videos, preferences, and more.
Customer reviews drive sales. Think about it. Many shoppers on Amazon buy products that are rated highly and have great reviews. When pondering about buying product A or product B, customers tend to purchase the one that has a better rating. The same thing applies when going to a restaurant.
Okendo has already worked with over 5,000 brands and you can too. The reality is that one does not have to use them for your Shopify business. There are other plugins and tools that will help you display reviews. The important thing you must take away is to show you're a trusty brand selling products people love. The only way to do that is via ratings and customer reviews.