FULL SHOW NOTES
https://podcast.nz365guy.com/102

• Journey across the Dynamics ecosystem over the years 
• Being the author of Dynamics CRM Unleashed series, thoughts on authoring books  
• Being a Microsoft MVP 
• Interests outside of work 
• Experience starting a Dynamics practice – building a company (Webfortis) and going through the acquisition process 
• Thoughts on consolidation in the market and does it create white space for new players 
• Is Microsoft supporting the ability to really push deeply into the SMB space? 
• Marc’s latest pursuits and his plans going forward based on market assessment, getting back in the game 
• Partnering with partners 
• Being 100% “born in the cloud” – Do we see it as the days of swapping software out that does a core bit of business functionality is going to go away? 
• The specific segment that Marc is going to target – specific industries that they’ve got success in already or horizontal offering 
• Types of business that want a lightweight ERP – Are these businesses that already exist, or are these more startup type business that needs to put an ERP system? 
• What made him get back into the game – the big motivator 
• Two key things that partners haven’t done well, thoughts on marketing and getting that part of the business right when you’re a practice 
• How long they have been running and what kind of traction they are getting 
• Groth aspirations in the coming years 
• Thoughts on the Microsoft partner relationship model going forward – Is it changing? How is it maturing? 
• Thoughts on Microsoft encouraging global SIs – Are they competitors to what Marc is doing? 
• MCS – Microsoft Consulting Services 
• Possible changes in the Microsoft consulting part of the business – Will they see partners as allies and not augmented headcount? 

Books Mentioned

Dynamics CRM Unleashed series – https://amzn.to/2WtyCMb 

Resources

• Cowry Solutions – https://cowrysolutions.com/ 
• Microsoft Business Central – https://dynamics.microsoft.com/en-us/business-central/overview/ 

Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption

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Thanks for listening 🚀 - Mark Smith