Lean Blog Audio

Starting the New Year with Global Leadership Resolutions: Building a Foundation of Psychological Safety


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During Katie Anderson‘s #JapanStudyTrip this past November, a participant shared an observation with me that resonated deeply:

“The biggest challenge is our blame culture. It's easier for people to do nothing because they don't get in trouble.

But if they make a mistake, they get punished.

And our company is successful enough that there's not a compelling reason for top leaders to change the culture.”

This isn't a story from the U.S., but the feeling is universal.

A workplace culture where individuals are punished for mistakes–especially when those mistakes have systemic causes–is a significant barrier to progress.

It's a global challenge, and addressing it requires rethinking how we approach leadership and learning.

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Lean Blog AudioBy Mark Graban

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