STEPS to Value Podcast

It is easy to voice your support.  But for what are you willing to take action?  The pen may be mightier than the sword, but only in its ability to turn script into steps, pages into protests.  What are you willing to stand up for? What do you demand must change? Welcome to STEPS to Value, HIMSS’ people, process and technology podcast.  In this episode, we explore HIMSS’ Interoperability Call to Action.  The Call to Action demands that we achieve secure, appropriate, and ubiquitous data access and electronic exchange of health information.  It requires that we provide guiding principles to inform health policy and spur our nation’s health sector to action.  We learn about the change the Call to Action is propelling from Evelyn Gallego, Chair of the HIMSS Interoperability & Health Information Exchange Committee.  Evelyn has spent her career focused on driving healthcare interoperability and the standards that lay the foundation for achieving it.  In an interview from HIMSS18 with producer Adam Bazer, Evelyn details the goals of HIMSS Interoperability Call to Action, how individuals and organizations can take actions to support the goal of healthcare data access and exchange.  She gives us an insider’s view on the process of making healthcare standards, and shares her thoughts on the delicate art of mission-driven consensus.  This Episode’s Guest:Evelyn Gallego, MBA, MPH, CPHIMSFounder & CEO EMI Advisors LLCConnect with Evelyn Call to Action ResourcesLearn more about becoming a HIMSS' Interoperability Call to Action champion or supporter. Begin the process to participate as a champion or support of HIMSS' Interoperability Call to Action. HIMSS Interoperability ResourcesLearn more about the HIMSS Interoperability and Health Information Exchange committee and community.Learn more about the benefits of the HIMSS ConCert interoperability testing and certification for your product.Learn more about HIMSS' Interoperability Showcase.

Physicians already know what I am about to say.  If you are not a physician, this episode will give you a little more insight into the environment in which care takes place, yes.  But we hope it also gives you a little more of an idea of what kind of changes physicians have to go through to completely shift their approach to care.  It’s not like medical school, it’s not like it was five years ago.  And tomorrow will not be like today. Welcome to STEPS to Value, the people, process technology podcast from HIMSS.  In this series, we hear the voices of those to push, pull, and cajole us to the future state of care delivery.  In this episode, we address the role of payers in that push and pull with Julian Harris, MD, MBA, and Beckie Croes.  We talk with Julian and Beckie about the role of payers to help physicians navigate the churning waters of change.  Imagine you're a captain of a ship and dense fog obscures your view.  Not only that but everything you’ve learned, formally or through experience, is being challenged.  Add to that a whole new set of tools and information and you’re still responsible for the lives of your passengers. This Episode’s Guest:Julian Harris, MD, MBAPresidentCareAllies, A CIGNA CompanyConnect with Julian Beckie CroesSVP, Provider Engagement CareAllies, A CIGNA CompanyConnect with Beckie

In healthcare, we are drowning in a sea of data, one that continues to rise unrelentingly.   Instead of drowning, how can we navigate this data towards useful intelligence?  How can we turn that intelligence into better health outcomes, more satisfied patients and providers, lowered costs devoted to caring for a population rapidly aging across the globe? Welcome to Steps to Value, the people process and technology podcast from HIMSS. In this episode, we explore the impact of clinical and business intelligence on the delivery of healthcare with Dr. Carla Kriwet, CEO of Connected Care and Health Informatics at Philips.  Carla shares her perspective on the current state of interoperability, physician satisfaction, patient engagement and more.  Carla tells us why this current digital health transformation feels different from those in the past.    This Episode’s Guest:Carla Kriwet, PhDCEO, Connected Care and Health InformaticsPhilipsConnect with Carla

If you're listening to this podcast, you already know healthcare delivery has changed significantly over our lifetimes, as well as those of our parents, grandparents, and all the previous generations that are part of our personal and collective history.  Welcome to STEPS to Value, the people, process and technology podcast in which we hear the voices of those working to continue making changes to our care delivery system.  And whether it is a physician, a CIO, a vendor, or government agency or patient, we all play a role in moving forward.  At the root of much of this change is technology in all its forms. In this episode, we talk to Dr. David Rhew, Chief Medical Officer and head of healthcare and fitness at Samsung America, just one of many companies leveraging technology in ways that make our healthcare system and the experience of healthcare better.  How must our systems adapt to accommodate for the fact that healthcare is no longer a passive experience for the patient, who now has the technology at hand to contribute data to this experience?  How do we keep patients engaged and how do we adapt technology to help make that happen.       This Episode’s Guest:David Rhew, MDChief Medical OfficerVice President and GM of Enterprise (B2B) Healthcare‎Samsung Electronics America Connect with David

What does your org call the people that walk through the door of your facility?  Do you call them patients? Customers? Maybe consumers?  Does your organization know why it uses that term?  Let’s say you wanted to improve their experience.  Where would you start?  Where does their relationship with you start and where does it end?  Does your organization take an empathetic approach to this question?   Welcome to STEPS to Value, the people, process technology podcast from HIMSS.  In this episode, we did into these and other questions with Sanjay Shah, Director of Strategic Innovation at Dignity Health.  Sanjay shares his insights on the patient journey, the cultural touchpoints that communicate your organization’s view of the patient, identifying your friction points, and how all of that translates to the digital realm.So what's on your digital doorstep?  A welcome mat?  Or a sign that say's keep out?  This Episode’s Guest:Sanjay Shah, MBADirector, Strategic InnovationDignity HealthConnect with Sanjay

In this podcast series, we talk about people, process and technology. Technology is constantly changing and we have to keep up. And technology frequently forces us to change our processes. Or it gives us the opportunity to re-invent them. And because we have to interact with technology, it affects us too. Technology affects our internal processes and our thought patterns, and it provides many opportunities to learn something new. Or to do a task faster. Technology shrinks time and distance, bringing us closer together. But it can also drive us apart.  Welcome to Steps to Value, the people process and technology podcast from HIMSS. In this episode we’re going to talk about people, and how people communicate with each other whether technology is absent, present, or the very vehicle through which communication occurs. Our guest is Michelle Tillis Lederman; Michelle is the author of “The 11 Laws of Likability.” What does that have to do with healthcare and technology? The common thread is communication. How we interact with each other has a lot to do with the technology we use, and how we adapt our interpersonal communication styles. We are another variable in the value equation.  This Episode’s Guest:Michelle Tillis LedermanFounder/CEO, Executive EssentialsAuthor, The 11 Laws of LikabilityFind out more about Michelle

The citizens of the 21st century have become used to all the comforts provided by modern technology. Some of us are so reliant on our gadgets we would quite literally be lost without them (For example GPS apps on our smartphones). It is easy to take technology for granted. We don’t often think of which tools we, as individuals and as a society, appreciate the most, and how they have affected our way of life. For two years on STEPS to Value, we’ve been asking our guests the question, “What is your favorite technological invention, and what is its impact on culture?” In this special, year-end episode, we are sharing with you a sample of the wide range of answers we’ve received, to demonstrate the variety of things that are considered to be technology, and why they are important. Podcast Episode Reference list: 1.    Episode 26, “Clinical Analytics & the Power of Perspective,” Ruben Amarasingham, founder and CEO of Pieces Technology LLC., internet. 2.    Episode 38, “Valuing Innovation: A Blockchain Primer,” Fletcher McCraw, senior consultant, Blockchain and distributed ledger technologies, Cognizant, Wifi. 3.    Episode 42, “The Value of the Client in the C-Suite, part 2,” Carina Edwards, senior vice president, customer experience, Imprivata, Bluetooth. 4.    Episode 36, “Driving Health IT Value Across the Globe,” Rachelle Blake, PA, MHA, president and CEO, Omni Micro and Omni Med Solutions, integrated health app on the iPhone. 5.    Episode 19, “Innovation, UX & Health Care vs. Healthcare,” Jacob Reider, MD, cofounder of RS Partners, and former deputy national coordinator for health information technology for Health and Human Services, Amazon Echo. 6.    Episode 45, “How to Shift a Healthcare Culture to Value Holistic Care, ” Brenda Wolf, president and CEO, La Rabida Children’s Hospital, Kindle. 7.    Episode 27, “Honoring Humanity During Technological Change,” Dr. Ferdinand Velasco, eyeglasses. 8.    Episode 24, “The Value of Health IT Policy,” Dr. Karen DeSalvo, former Assistant Secretary and the former National Coordinator for Health Information Technology in the U.S. Department of Health and Human Services, flushing toilet. 9.    Episode 37, “How CHOC Drives Value Through an Optimization Focused Culture,” James Cappon, MD, chief quality officer, CHOC Children’s Hospital, Hubble space telescope.10.    Episode 21, “The Value of ‘People’ vs. ‘Patients’; Understanding Long-Term, Post-Acute Care (LTPAC),” Chuck Czarnik, Vice President, Strategic Planning, Brookdale Senior Living, communication.

Every parent wishes to have a happy, healthy child. Sadly we know that wish doesn’t always come true. Children with serious or life-threatening medical conditions often require specialized, comprehensive care. The mantra for anyone who works in the field of pediatric healthcare is, ‘Children are not little adults.’ Seriously ill children have a vast majority of special needs, including the size of the medical equipment, types of supplies, and extra care from a variety of providers. The old-fashioned fee-for service model does not fit with the level of holistic care that is required to help these children return to or maintain health.  Welcome to STEPS to Value, a podcast that explores the intersection of people, processes & technology in healthcare as the industry moves towards a value-focused model.  In this episode we will talk to Brenda Wolf, President and CEO of La Rabida Children’s Hospital about how the hospital has become a ‘medical hub’ to ensure that children and their families receive all of the physical, emotional and educational support they need, not just during a doctor’s visit but throughout their young lives.  This Episode’s Guest:Brenda Wolf President and CEOLa Rabida Children's HospitalFind out more about La Rabida Children's Hospital

Science confirms what our hearts know to be true.  Our family, and more importantly, our siblings, have a profound effect on our own lives and personalities.  Fellow passengers on our own journey of growing up,   we shape collective memories together from playrooms, bedrooms, dinner tables. A foundation built from sideway glances, inside jokes, shared scars. And then we move out, we grow up,  we start separate lives in separate places.  Our collective memories diverge and begin to yellow with nostalgia.   And then life, and its infinite shifts, tilt our lives back together again.  Births.  Deaths.  A diagnosis.  A fight.  And we once again write another chapter in our shared life narratives.    Welcome to STEPS to Value, a podcast that explores the intersection of people, processes & technology in healthcare as the industry moves towards a value-focused model.  In this episode, we will talk with the Stroud sisters, Beth and Max.  One sister thriving with cancer, the other, a Health IT consultant & social worker.  In this conversation from HIMSS17, we talk to about their own shared narrative documenting Beth’s patient experience to explore gaps in health data interoperability that may not be evident to those from within a healthcare organization. This Episode’s Guest:Beth Stroud ( The Older Sister)Lung Cancer SurvivorPhD CandidatePrinecton School of DivinityFollow Beth on Twitter: @iestroud M. Maxwell Stroud, MSW, CPHIMS (The Younger Sister)Lead ConsultantGalen Health SolutionsLearn more about MaxFollow Max on Twitter: @MMaxwellStroud

It happen to us every day.  A moment.  A choice.  A thought not yet spoken.  Could I speak up?  Do I share what I am seeing?  Would I speak up?  Do others see it too?   Should I speak up?   These moments, these choices to speak, to act, pile on top of themselves.  These moments become days, become weeks, become a lifetime of decisions.  To speak or not to speak. To act or not to act.  And these  moments, these choices, these lives come together, rivers flowing into the ocean, forging a path chosen, a common history, a shared world.  It happens to us every day. Welcome to STEPS to Value, a podcast that explores the intersection of people, processes & technology in healthcare as the industry moves towards a value-focused model.  In this episode, we will talk with the Christina Caraballo, Senior Healthcare Strategist at Get Real Health.  In this conversation from HIMSS17, we talk to this member of the 2017 cohort of Most Influential Women in Health IT about the power of starting change and the impact each of us can have on our world.  This Episode’s Guest:Christina CaraballoDirector, Healthcare TransformationGet Real Health