In this week's episode, we speak with Parita Odedra & Melissa Gough-Rundle from LionHeart. In Part 4, we discuss how surveyors can help support LionHeart

LionHeart is the independent charity for RICS professionals, past and present, and their families.

Their aim is quite simple: to be there for members whenever life throws them a curve ball, from the very beginning of their career as an APC candidate or apprentice, right through to retirement.

In Part 4 of this episode, we discuss:

👑 How to become an ambassador at LionHeart

💰 The importance of donations to LionHeart

💳 How to donate via your RICS subscription

📚 Sharing your story if you've used LionHeart

🔖 Setting up a crisis management plan as an SME

In this week's episode, we speak with Parita Odedra & Melissa Gough-Rundle from LionHeart. In Part 3, What does LionHeart support actually look like?

LionHeart is the independent charity for RICS professionals, past and present, and their families.

Their aim is quite simple: to be there for members whenever life throws them a curve ball, from the very beginning of their career as an APC candidate or apprentice, right through to retirement.

In Part 3 of this episode, we discuss:  ☎️ Ways to communicate with the helpline to suit you

🦶 How the first call works

🗓️ What happens after the first call and how long support is available

🙏 What areas can LionHeart support you with

🆘 What services LionHeart have available

🏋️ Training and workshops available to help you generally

In this week's episode, we speak with Parita Odedra & Melissa Gough-Rundle from LionHeart. In Part 2, who provides the support at LionHeart and how is it accessed?

LionHeart is the independent charity for RICS professionals, past and present, and their families.

Their aim is quite simple: to be there for members whenever life throws them a curve ball, from the very beginning of their career as an APC candidate or apprentice, right through to retirement.    In Part 2 of this episode, we discuss:

🙋 Who is your main point of contact

🫂 Are external consultants used?

🚶‍♂️ The importance of taking the first step in seeking help

🤙 The different ways you can seek help

⚠️ Are any topics off-limits?

🏢 Stress in the workplace

In this week's episode, we speak with Parita Odedra & Melissa Gough-Rundle from LionHeart. In Part 1, we discuss what is LionHeart and what are the misconceptions? 

LionHeart is an independent charity for RICS professionals, past and present, and their families.  

Their aim is quite simple: to be there for members whenever life throws them a curve ball, from the very beginning of their career as an APC candidate or apprentice, right through to retirement. 

In this first part we discuss the realties of LionHeart and the misconceptions about them as these can be reasons that result in you not getting in touch when you are able to. 

In Part 1 of this episode, we discuss:

🫂 Who LionHeart provides support to

🤷‍♂️ The misconceptions about LionHeart's links with other bodies, such as the RICS

👛 How LionHeart is funded

🏦 If LionHeart gets funding from the government

In part 3 of this week’s episode, we speak with Nic Cory from Absolar about what the future of the built environment looks like.

Across the three parts of this episode, we are discussing how AI is changing how properties can be surveyed and the role of solar and heat pumps in the future of the built environment.

Nic is an entrepreneurial Finance Director with a diverse background in Big 4 audit, deals, private equity and property fund management. His journey has led him to Absolar, where they are using technology and data to drive Net Zero opportunities and decarbonise property portfolios whilst ensuring financial returns for clients.

Absolar exists to help people and businesses reduce their energy costs whilst adopting renewable energy sources. Using unique AI-based remote sensing and GIS technology, Absolar can carry out remote solar surveys for any building, portfolio, and city, wherever you are in the UK.

In Part 3 of this episode, we discuss:

🔋 Advancements in heat pumps and batteries

💽 The need for a national database to track installations

📊 The challenge of convincing property developers to view decarbonisation as an investment rather than a cost

📗 Creating awareness of the benefits of decarbonisation and energy efficiency

👷‍♂️ Free survey from Absolar for commercial properties through their partnership with NatWest.

In this week’s episode, we speak with Nic Cory from Absolar.

Across the three parts of this episode, we are discussing how AI is changing how properties can be surveyed and the role of solar and heat pumps in the future of the built environment.

Nic is an entrepreneurial Finance Director with a diverse background in Big 4 audit, deals, private equity and property fund management. His journey has led him to Absolar, where they are using technology and data to drive Net Zero opportunities and decarbonise property portfolios whilst ensuring financial returns for clients.

Absolar exists to help people and businesses reduce their energy costs whilst adopting renewable energy sources. Using unique AI-based remote sensing and GIS technology, Absolar can carry out remote solar surveys for any building, portfolio, and city, wherever you are in the UK.

In Part 2 of this episode, we discuss:

🎨 The design and installation process for solar PV systems

🪫 Issues with the UK’s grid infrastructure and handling the increased power generated by solar PV systems

🌞 The challenges of taking a property off the grid, particularly in the residential sector

🔋 The increasing use of batteries in residential installations

📊 How many residential and commercial properties are suited to solar installations

In this week's episode, we speak with Nic Cory from Absolar. 

Across the three parts of this episode, we are discussing how AI is changing how properties can be surveyed and the role of solar and heat pumps in the future of the built environment. 

Nic is an entrepreneurial Finance Director with a diverse background in Big 4 audit, deals, private equity and property fund management. His journey has led him to Absolar, where they are using technology and data to drive Net Zero opportunities and decarbonise property portfolios whilst ensuring financial returns for clients. 

Absolar exists to help people and businesses reduce their energy costs whilst adopting renewable energy sources. Using unique AI-based remote sensing and GIS technology, Absolar can carry out remote solar surveys for any building, portfolio, and city, wherever you are in the UK.

In Part 1 of this episode, we discuss:

🌱 Using AI to accelerate the change to renewable energy across property

🗺️ How AI helps surveyors assess large numbers of buildings more efficiently

🏫 The importance of understanding a roof's makeup, including its orientation, pitch, and solar potential, to determine whether solar PV is a viable option.

🤖 The limitations of AI in real estate

👷‍♂️ The potential replacement of surveyors with AI

🦾 How AI will become more accessible to different parts of surveying 

In PART FOUR of this week's episode, we are speaking with James Warren from UK Drainage Professionals about the importance of customer experience and setting expectations.

Across the three parts of this episode, we are discussing everything off-mains drainage, the basics, the legislation, and the key things to look out for. 

James is incredibly passionate about off-mains drainage, its impact on the environment, and helping people to really understand a quite complicated and less common topic. James has an enthusiasm that you can't help get but energised by. 

James's experience has been gained in both the insurance and drainage industries. He started his career working in claims management for the UK’s largest insurer, before moving into the drainage industry in which he had the opportunity to combine both skills. James is our expert on anything from repair scopes to assessing insurance cover. 

In Part 4 of this episode, we discuss:

🤓 Benefits of easy to read guides for customers who don't deal with the service you provide all the time

📣 The key to good communication=

👂 Setting customer expectations to achieve a great outcome

🤝 Understanding all your customer touch points and when the experience starts

🔍 The importance of transparency

💬 The benefits of a pre-works walk and talk meeting

💻 The importance of technology in the process and when to use it

In PART THREE of this week's episode, we are speaking with James Warren from UK Drainage Professionals about learning how to identify and diagnose issues with off-mains drainage.

Across the three parts of this episode, we are discussing everything off-mains drainage, the basics, the legislation, and the key things to look out for. 

James is incredibly passionate about off-mains drainage, its impact on the environment, and helping people to really understand a quite complicated and less common topic. James has an enthusiasm that you can't help get but energised by. 

James's experience has been gained in both the insurance and drainage industries. He started his career working in claims management for the UK’s largest insurer, before moving into the drainage industry in which he had the opportunity to combine both skills. James is our expert on anything from repair scopes to assessing insurance cover. 

In Part 3 of this episode, we discuss:

🤞 Identifying off mains drainage systems 

😲 Diagnosing issues

👓 The challenges of surveying septic systems 

😱 How homeowners might not realise they have an issue with their off-mains drainage

💭 Can you determine the state of the off-mains drainage from a visual inspection

⚠️ Are certain systems more prone to issues?

In PART TWO of this week's episode, we are speaking with James Warren from UK Drainage Professionals about the compliance and governance aspects around off-mains drainage. 

Across the three parts of this episode, we are discussing everything off-mains drainage, the basics, the legislation, and the key things to look out for. 

James is incredibly passionate about off-mains drainage, its impact on the environment, and helping people to really understand a quite complicated and less common topic. James has an enthusiasm that you can't help but get energised by. 

James's experience has been gained in both the insurance and drainage industries. He started his career working in claims management for the UK’s largest insurer, before moving into the drainage industry in which he had the opportunity to combine both skills. James is our expert on anything from repair scopes to assessing insurance cover. 

In Part TWO of this episode, we cover the different aspects you need to know around the compliance and governance of off-mains drainage: 

📣 Regulatory reforms for septic tanks in England and the lack of awareness

🚔 Who's responsible for enforcement of the regulations

📍 Enforcement challenges

📚 What regulations to be aware of as a surveyor

🔍 How to check the compliance of a system and the challenges you'll face