Often people who deal with the public as part of their job often begin to believe that people in general are not very bright. As an example, one question workers at Disney theme parks are often asked is “What time is the 3 o’clock parade?” Which is, of course, a pretty stupid question on its surface. But it’s how the employees answer the question that makes Disney customer service so legendary – and any organization can do the same thing. https://www.disneyinstitute.com/blog/how-would-you-respond-if-asked-what-time-is-the-3-oclock-parade/

Making money mistakes can be devastating. Yet, a lot of very smart people do some amazingly dumb things with their money according to Jill Schlesinger, business analyst for CBS News, host of the podcast Jill on Money and author of the book, The Dumb Things Smart People Do With Their Money (https://amzn.to/2MRHlV5). Listen as Jill explains what to do now to avoid the consequences of stupid money mistakes.

We’ve all been told that our attitude is important. I’m sure your parents or a teacher told you something along the lines of: “You can accomplish anything with the right attitude.” But wait a minute. Can the right attitude overcome a lack of skill or talent? John Maxwell, author of dozens of books including The Difference Maker: Making Your Attitude Your Greatest Asset (https://amzn.to/2TzvrSs) joins me to explain what a good attitude can and cannot do and how to use your attitude to make you better at everything you do.

The first wrinkles people usually get are around the eyes – crow’s feet is what people call them. If you have them you should rejoice! Listen as I explain why getting these wrinkles can do wonders for how people see and perceive you. http://www.dailymail.co.uk/health/article-2272240/Smile-Crows-feet-make-look-cleverattractive.html#axzz2JwHRI3EL

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