Matt's diary this week focuses on the type of customer who jokes about being "terrible" by just being insufferable.

Then Adam asks who is better - restaurant servers or banquet servers!

Let the fight begin!

This week Matt tells a story of a customer who tried to get free stuff by sabotaging her own meal and Adam does some more proper research!

This week Matt is off work, so doesn't have any current stories about hating work.  That doesn't mean he can't pull from 22 years of experience though! Also, Adam has gotten himself a new job so has done a list of things that he'll miss when he leaves and never comes back to have to serve food ever again! As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes [email protected]

Matt's diary this week is all about the VIP customer who makes themselves a VIP just by being annoying and impossible to ignore. Don't be that person.

And Adam has a Top 5 things that really annoy him about working in a restaurant, but that might not annoy anyone else...

This week we have another listener email about his own experiences working as a waiter.

Adam looks at things that have become cliché'd in restaurants and Matt has another entry in his diary, this time about a man who can't communicate with other human beings properly.

This week Matt's focused on a customer who faked an allergy just so that something wouldn't appear on her plate. It's hard to believe that a grown person would act so childish, but anyway! Adam does some actual research to find out what people complain about most and we discuss whether or not those complaints are warranted.  (Spoiler, they're mostly not) As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes [email protected]

Another episode, another adventure in hospitality. This week's Dear Diary from Matt features a customer who is just a terrible person, who with added alcohol becomes just weird. Then Adam does some research to find out what things a terrible waiter does.  Are we guilty of any of them? As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes [email protected]

This week Matt looks at people who order for the table and how annoying it can be for all involved! And Adam looks at a top 10 list of how to behave as a customer while dining in a restaurant. Be honest with yourself and ask how guilty you are of any of them! As always thanks for listening, sharing and all that other good stuff, we'll catch you again next week. Feel free to get in touch with the usual means or leave a comment below... Twitter Facebook iTunes [email protected]

This week in Matt's Dear Diary we hear a tale of a table who wanted everything made to their specific requirements.  Which is ok if it's one or two small things, but when the whole table wants their own menu, it's a massive pain in the hoop. Adam does some actual research from waiterrant.net which is 50 signs that you work in a terrible restaurant! Let's see how many you can check off your list. Thanks for listening, sharing and all that good stuff. Twitter Facebook iTunes [email protected]

Is there anything worse than being an arsehole to a server? How about a server dining in another restaurant and then being an arsehole to a server? Yeah, that's worse. Feel free to get in touch at any time, and in particular if you're a hospitality or retail worker and want to share some stories of your own, do so with the following links or leave a comment below! Thanks for listening, sharing and all that good stuff. Twitter Facebook iTunes [email protected]