Tactics for Tech Leadership (TTL)

Tactics for Tech Leadership (TTL)

By Andrew Parker and Mon-Chaio LoBusinessManagement
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Tactics for Tech Leadership (TTL) episodes

  • Can you Remove Punishment?

    In this episode of the Tactics for Tech Leadership podcast, the hosts, Andy and Mon-Chaio, explore the concept of removing punishment from organizations. They discuss the implications of eliminating punishment, the role of corporate culture in employee motivation, and the potential obstacles such as untrainable employees and economic downturns. Through a philosophical lens and practical frameworks, they aim to spark thought on how organizations can be more humanistic. Not to be confined to just one experimental format, they also have recorded this episode as a video, so you can watch Mon-Chaio and Andy furrow their brows as they think deeply about these issues.

    References

    • Youtube channel: https://www.youtube.com/@TheTTLPodcast
    • Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html
    • Social Control: https://en.wikipedia.org/wiki/Social_control_theory
    • 39 min
    • Addressing Wicked Problems: Clumsy Solutions and the Role of Uncertainty

      In episode 29, Andy and Mon-Chaio explored Grint's taxonomy of tame, critical, and wicked problems and how different problem categories required different leadership tactics. However, Grint had a lot more to say about the tactics necessary to adequately address wicked problems.


      In this episode, our hosts delve deeper into Grint's paper and introduce his concept of elegant and clumsy solutions. They discuss how the two solutions differ, what role uncertainty plays in dealing with wicked problems, and how egalitarian practices of empathy and community of fate are necessary to truly address the most challenging problems engineering organizations face.


      References

      • Wicked Problems and Clumsy Solutions: the Role of Leadership
      • Rage Against the Machine: Killing in the Name lyrics
      • Cortés scuttling his ships
      • 42 min
      • Vacationcast - Some stats on the show

         With Mon-Chaio travelling from Taiwan to Seattle, Andy provides an overview of the podcast's stats. He shares insights into listener demographics, reveals the most popular episodes, and discusses the community engagement they've experienced. Tune in for some interesting statistics and a heartfelt thank you to the audience.

        References

        • Analysing a team situation using BART - https://spotifyanchor-web.app.link/e/8JfI8SL7MLb
        • Method and Madness in Storytelling - https://spotifyanchor-web.app.link/e/I1cNIUN7MLb
        • Team Topologies - Interactions and Triggers - https://spotifyanchor-web.app.link/e/LUgO4RQ7MLb

        • 5 min
        • MX (not the DNS records!)

           In this episode of the TTL podcast, the hosts, Andy and Mon Chiao, discuss the concept of 'Management Experience' and its distinction from 'Employee Experience.' They explore the importance of management surveys, the challenges of delegation, and ethical implications in a hierarchical setting. They debate the effectiveness of the proposed four pillars for Management Experience and propose their own set of principles. Listeners will learn about the roles of ethical leadership, alignment of work with organizational goals, and the importance of recognizing employees as individuals.

          References

          • Introducing MX - Management Experience (TM)   - https://yanivpreiss.com/2024/06/29/introducing-mx-management-experience/
          • Manager Tools - https://www.manager-tools.com/manager-tools-basics
          • 47 min
          • Critical, Tame, and Wicked Problems

            One way of categorizing problems faced by engineering organizations is Keith Grint’s framework of wicked, tame, and critical problems. These problem types, each with their unique characteristics and challenges, require distinct approaches to effectively address them.

            Join Andy and Mon-Chaio as they provide practical insights and real-world examples to illustrate how engineering leaders can effectively switch between leadership, management, and command roles depending on the nature of the problem at hand. They also share strategies for developing the flexibility and discernment needed to identify the type of problem and apply the appropriate approach.

            Tune in to gain a deeper understanding of Grint’s problem-solving framework and enhance your ability to lead your engineering team through any challenge. Whether you’re dealing with a wicked, tame, or critical problem, this episode equips you with the tools to tackle it head-on.


            References

            •  Wicked Problems and Clumsy Solutions: the Role of Leadership
            •  Jargon File
            • Cynefin framework
            • 36 min
            • Making better hiring decisions with Edward Morgan

               In this episode of the TTL podcast, the hosts welcome Ed Morgan, founder of Gordian Knot, to discuss enhancing the hiring process for software engineers. Ed highlights the concept of 'sensemaking' and its impact on interview outcomes, stressing the importance of structured versus unstructured interviews. The trio touches on creating effective rubrics, the surprising resistance to change in hiring practices despite evidence, and the role of psychometrics. Listeners will learn practical steps to improve hiring accuracy and discover why structured interviews are statistically superior.

              Edward Morgan is the founder of Gordian Knot, a consulting firm that helps companies build high performance teams by improving their hiring processes and developing custom technical assessments. Visit www.gordianknot.company to learn more.

              References:

              • Stubborn Reliance on Intuition and Subjectivity in Employee Selection - https://www.cs.jhu.edu/~misha/DIReadingSeminar/Papers/Highhouse08.pdf
              • Belief in the unstructured interview: The persistence of an illusion - https://www.cambridge.org/core/journals/judgment-and-decision-making/article/belief-in-the-unstructured-interview-the-persistence-of-an-illusion/5BBA77932EF22EBEAA1E8020126A1925
              • A Meta-Analysis of Interrater and Internal Consistency Reliability of Selection Interviews - https://www.cambridge.org/core/journals/judgment-and-decision-making/article/belief-in-the-unstructured-interview-the-persistence-of-an-illusion/5BBA77932EF22EBEAA1E8020126A1925
              • Factors affecting employee performance: a systematic literature review - https://www.emerald.com/insight/content/doi/10.1108/JAMR-06-2018-0052/full/html
              • Telling stories to communicate the value of the pre-employment structured job interview - https://www.researchgate.net/publication/335762542_Telling_stories_to_communicate_the_value_of_the_pre-employment_structured_job_interview
              • Myers-Briggs Type Inventory - https://www.themyersbriggs.com/en-US/Products-and-Services/Myers-Briggs
              • DiSC - https://www.discprofile.com/what-is-disc/disc-styles
              • Big 5 - https://en.wikipedia.org/wiki/Big_Five_personality_traits
              • 46 min
              • Evaluating Leadership Excellence

                It's something that all companies do and yet it's still a very misunderstood topic: evaluating the performance of people managers. The majority of methods regularly used for measuring managers rely heavily on superficial metrics and outdated practices that fail to capture the true essence of effective leadership.


                Join Andy and Mon-Chaio as they explore the complexities of leadership evaluation, shedding light on the nuanced and multifaceted nature of managerial success. They discuss the pitfalls of traditional assessment techniques and introduce evidence-based approaches that provide a more accurate and holistic view of a manager’s impact on their team and organization.


                Whether you’re an engineering leader, a people manager, or simply interested in the dynamics of leadership, this episode offers valuable insights and practical strategies to enhance your understanding of what makes a great leader.


                References:

                • Software Project Managers' Perceptions of Productivity Factors: Findings from a Qualitative Study
                • Group maturity, team efficiency, and team effectiveness in software development: A case study in a CMMI-DEV Level 5 organization
                • Linking Transformational Leadership to Self-Efficacy, Extra-Role Behaviors, and Turnover Intentions in Public Agencies: The Mediating Role of Goal Clarity
                • Transformational Leadership Questionnaire (TLQ)
                • A Short Measure of Transformational Leadership
                • 42 min
                • Out of the wartime crisis trap

                   In this episode of the Tactics for Tech Leadership podcast, hosts Andy and Mon-Chaio explore where leaders should spend their time, touching on the importance of signaling dedication, performance, identity, and power through time management. They discuss the contrast between crisis, wartime leadership, and peacetime stability, emphasizing the Eisenhower Matrix as a tool to prioritize urgent and important tasks. The hosts share insights from their experiences, including how leaders often misidentify crises and the impact of time use on organizational culture. Listeners will also learn about the surprising benefits of sometimes letting things fail to improve overall system resilience.

                  References

                  • Eisenhower Matrix - https://www.mindtools.com/al1e0k5/eisenhowers-urgentimportant-principle
                  • Signs of Our Time: Time-Use as Dedication, Performance, Identity, and Power in Contemporary Workplaces - https://doi.org/10.5465/annals.2018.0148
                  • Peacetime CEO/Wartime CEO - https://a16z.com/peacetime-ceo-wartime-ceo/
                  • 43 min
                  • Leadership Insights from the Plato Elevate Conference

                     In this episode of the TTL podcast, Mon-Chaio and Andy review the recent Plato Elevate Conference in San Francisco. As a unique gathering focused on engineering leadership, Mon-Chaio shares his key takeaways from sessions on effective reorgs, experiments in culture engineering, and the innovative EngOS. The duo also explores the broader value of conferences, particularly the networking opportunities and on-the-ground experiences that often eclipse formal talks. Mon-Chaio highlights the significance of continuous learning for leaders and the practical applications discussed in various roundtable sessions.

                    References

                    • Plato Elevate - https://www.platohq.com/events/elevate-2024
                    • LeadDev - https://leaddev.com/
                    • How to Create an Engineering OS for your Organization - https://refactoring.fm/p/how-to-create-an-engineering-os-for
                    • PSP and TSP - https://insights.sei.cmu.edu/library/team-software-process-tsp-and-personal-software-process-psp-materials/
                    • SEI - https://www.sei.cmu.edu/
                    • Rational Unified Process - https://public.dhe.ibm.com/software/rational/web/datasheets/RUP_DS.pdf
                    • CITCON - https://citconf.com/
                    • 41 min

                    About Tactics for Tech Leadership (TTL)

                    From the publisher's feed

                    The TTL Podcast is a podcast dedicated to empowering managers and leaders in software companies with practical strategies and insights to navigate the dynamic world of technology. Join us as we explore a wide range of topics, from effective team management and agile leadership practices to fostering innovation and driving organizational change. Each episode dives deep into a specific technique, model, or theory of management and leadership, offering valuable perspectives and actionable tactics tailored to the unique challenges of the tech industry.