Tactics for Tech Leadership (TTL)

Tactics for Tech Leadership (TTL)

By Andrew Parker and Mon-Chaio LoBusinessManagement
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Tactics for Tech Leadership (TTL) episodes

  • Doing What is Impossible

    From pair programming to NoEstimates, the industry brims with creative minds proposing new ideas and methodologies to tackle longstanding challenges. The issue, however, isn't the scarcity of innovative concepts, but rather the failure to implement them, often dismissed with the notion "it won't work" ... or, in other words, "it's impossible."


    In this episode, Andy and Mon-Chaio delve into the psychology behind the significant hesitation to consider provocative yet potentially beneficial new ideas. To illustrate this resistance in a practical context, they discuss two longstanding processes that, despite their potential, are seldom utilized. They dissect the mental barriers that lead us to deem things "impossible" and offer practical strategies to overcome these obstacles, in their ongoing quest to create more modern and impactful development organizations.


    References:

    • Pair programming
    • Git
    • git commands
    • Staff liquidity
    • Tragedy of the commons
    • 41 min
    • Making Use of the Theory of Constraints

       In this episode of the TTL Podcast, hosts Mon Chaio and Andy delve into the Theory of Constraints, an approach developed by Eliyahu Goldratt. They discuss how this methodology applies to various systems, including technical, people, and cultural systems, emphasizing its importance in software leadership. The hosts explain the core principles of the theory, such as identifying and elevating constraints, and explore its practical application through examples in both technical and organizational contexts. They highlight the necessity of continuous improvement and systems thinking, noting the challenges of aligning this approach with personal and organizational goals.

      References

      • The Goal - https://www.goodreads.com/book/show/113934.The_Goal
      • The Phoenix Project - https://itrevolution.com/product/the-phoenix-project/
      • Online library of Quality, Service Improvement and Redesign Tools - Theory of constraints - https://aqua.nhs.uk/wp-content/uploads/2023/07/qsir-theory-of-constraints.pdf
      • The Three Ways: Principles Underpinning DevOps - https://itrevolution.com/articles/the-three-ways-principles-underpinning-devops/
      • Software Development Current Reality Trees Starter Pack - https://paulhammant.com/2021/02/19/software-development-current-reality-tree-starter-pack/
      • Building & Presenting a Current Reality Tree (CRT) - https://www.youtube.com/watch?v=myQF_HcQ7z4
      • Goldratt's "Theory of Constraints" Thinking Processes: A Systems Methodology linking Soft with Hard - https://proceedings.systemdynamics.org/1999/PAPERS/PARA104.PDF
      • 43 min
      • Ascending the Tower of Techno-Babel

        In both popular literature and media, we've all seen the clichéd portrayal of the brilliant engineer spouting indecipherable jargon to explain a situation ... and, inevitably, the main character uses a simple analogy to demystify the message. In the real world, however, things rarely mirror those stereotypes, but miscommunication or poor communication of technical messages is still one of the biggest and often hidden problems for engineering leaders and organizations.


        In this episode, hosts Andy and Mon-Chaio tackle the challenge of technical communication in the workplace. They offer practical advice for engineering leaders on how to effectively convey complex technical messages to less-technical bosses and peers. The focus is not just on using financial terms like ROI or KPIs, but on truly understanding your audience and using storytelling to make your message clear and impactful. Andy and Mon-Chaio also discuss the importance of empathy and the power of narrative to bridge the gap between technical and non-technical worlds.


        References:

        • Language of Business
        • Goals, obstacles, and strategies in risk communication: A problem‐solving approach to improving communication about risks
        • Communicating and Disseminating Research Findings
        • The 7 Habits of Highly Effective People
        • SPIN Selling
        •  Start with Why
        • 40 min
        • Zoom got you down?

           Mon Chaio and Andy explore the concept of Zoom fatigue, investigating its existence, potential causes, and its ramifications for both extroverts and introverts. They delve into personal anecdotes, research findings, and theories such as media naturalness theory to understand the cognitive and somatic exhaustion associated with video conferencing tools. They discuss how Zoom fatigue is defined, its link to increased brain fatigue, and how it disproportionately affects women and introverts. The hosts also offer potential solutions and adjustments to mitigate the effects of Zoom fatigue, raising questions about the long-term implications of video conferencing on workers' productivity and well-being.

          References

          • Videoconference fatigue from a neurophysiological perspective: experimental evidence based on electroencephalography (EEG) and electrocardiography (ECG) - https://www.nature.com/articles/s41598-023-45374-y
          • Examining Predictors of Zoom Fatigue Among University Students During Covid-19 Pandemic - https://scholarspace.manoa.hawaii.edu/server/api/core/bitstreams/9b6faff0-f1bc-4ccd-9e83-e630192d17fc/content
          • Video-conferencing usage dynamics and nonverbal mechanisms exacerbate Zoom Fatigue, particularly for women - https://www.sciencedirect.com/science/article/pii/S2451958823000040
          • On the stress potential of videoconferencing: definition and root causes of Zoom fatigue - https://link.springer.com/article/10.1007/s12525-021-00501-3
          • Nonverbal Overload: A Theoretical Argument for the Causes of Zoom Fatigue - https://tmb.apaopen.org/pub/nonverbal-overload/release/2
          • Videoconference Fatigue? Exploring Changes in Fatigue After Videoconference Meetings During COVID-19 - https://www.apa.org/pubs/journals/releases/apl-apl0000906.pdf
          • Effects of mental fatigue on risk preference and feedback processing in risk decision-making - https://www.nature.com/articles/s41598-022-14682-0
          • Managers’ Cognitive Fatigue and Financial Misreporting - https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4007808
          • 44 min
          • Leadership Beyond Extroversion

            Both conventional wisdom and widespread anecdotes point to the conclusion that extroverts make better leaders. But is there any evidence of this, or is this another belief with little basis in fact?


            In this episode, Andy and Mon-Chaio examine the misconceptions around introversion and extroversion and dive into the research around the relationship between extroversion and leadership acumen. They then shift the conversation to the practical implications of these findings for engineering organizations, discussing how leaders, regardless of their place on the extroversion spectrum, can leverage their innate strengths to build and maintain high-performing teams.


            References:

            • Big Five personality test
            • Myers-Briggs test
            • Personality and leadership: A qualitative and quantitative review
            • Continuing the Quiet Revolution: Developing Introverted Leaders in Academic Psychiatry
            • Extraversion Advantages at Work: A Quantitative Review and Synthesis of the Meta-Analytic Evidence
            • The Hidden Advantages of Quiet Bosses
            • 40 min
            • Exploring the Territory with Douglas Squirrel

               This episode of the TTL podcast features Douglas Squirrel, an expert in making tech teams insanely profitable. The discussion delves into David Snowden's Cynefin framework and the concept of entangled trios for navigating complex situations by leveraging diverse perspectives. Mon-Chaio, Andy, and Squirrel cover various tactics for tech leadership, including encouraging exploration within product design and the importance of external communication for generating novel ideas. By drawing parallels with historical explorations like Lewis and Clark's expedition and examining modern examples like Roblox and LEGO, the episode elucidates ways in which tech leaders can foster an environment of innovation and experimentation within their teams.

              Squirrel​ has been coding for forty years and has led software teams for twenty. He uses the power of conversations to create dramatic productivity gains in technology organisations of all sizes. Squirrel’s experience includes growing software teams as a CTO in startups from fintech to biotech to music, and everything in between; consulting on product improvement at over 200 organisations in the UK, US, Australia, Africa, and Europe; and coaching a wide variety of leaders in improving their conversations, aligning to business goals, and creating productive conflict. He lives in Frogholt, England, in a timber-framed cottage built in the year 1450.

              References

              • Cynefin - https://thecynefin.co/about-us/about-cynefin-framework/
              • Entangled Trios - https://cynefin.io/wiki/Entangled_trios
              • Team-Level Predictors of Innovation at Work - https://www.academia.edu/download/46061879/Team-Level_Predictors_of_Innovation_at_W20160530-14486-zu1o8i.pdf
              • Ethnic Diversity and Creativity in Small Groups - https://deepblue.lib.umich.edu/bitstream/handle/2027.42/68515/10.1177_1046496496272003.pdf
              • Decision Point - https://www.nps.gov/places/decision-point.htm
              • Roblox - https://www.roblox.com/
              • 51 min
              • Misleader Majority

                The lack of exceptional leadership in tech companies is far from ideal, and this issue is exacerbated by the widespread presence of poor leaders. The situation becomes particularly troubling when these inadequate leaders believe they are competent or even exceptional.


                Join Andy and Mon-Chaio in their conversation as they explore the reasons behind the prevalence of ineffective leaders, how current perceptions of leadership contribute to this imbalance, and the ways in which we, as leaders of individuals and organizations, can contribute to changing this trend.


                References:

                • How To Tell if You Have a Terrible Manager (From a Principal at Amazon)
                  • 15 tips New Managers should know BEFORE they start!
                    • Cargo cult
                      • Fingerfertigkeit
                      • 41 min
                      • Tactics for Remote Work (Remote Work Series - Part 3 of 3)

                         This episode marks the third and final part of a series focusing on remote work, where Andy and Mon-Chaio delve into tactics that you can use when working with remote teams. Specific topics include maintaining company values and culture through computer-mediated interactions, the role of rituals and symbols like custom emojis and the importance of maintaining weak relations for innovation and career development. Additionally, the episode emphasizes transparency, manager roles in fostering connections, and the necessity of in-person interactions for remote teams. The conversation is rich with tactics, including promoting asynchronous communication, ensuring information transparency, and the critical role of trust and weak ties in remote team dynamics.

                        Transcript: https://thettlpodcast.com/2024/04/08/s2e14-tactics-for-remote-work-remote-work-series-part-3-of-3/

                        References:

                        • Hybrid Work Is Just Work. Are We Doing It Wrong - https://www.microsoft.com/en-us/worklab/work-trend-index/hybrid-work-is-just-work/
                        • Structural Holes and Good Ideas - https://networksprovidehappiness.com/wp-content/uploads/2020/05/Burt.-2004.-Structural-Holes-and-Good-Ideas.pdf
                        • The Effects of Remote Work on Collaboration Among Information Workers - https://www.nature.com/articles/s41562-021-01196-4
                        • Research: Where Managers and Employees Disagree About Remote Work - https://hbr.org/2023/01/research-where-managers-and-employees-disagree-about-remote-work
                        • GitLab: Work Where You Want, When You Want - https://link.springer.com/article/10.1186/s41469-020-00087-8
                        • The 7 Biggest Remote Work Challenges (and how to overcome them) - https://zapier.com/blog/remote-work-challenges/
                        • Lessons Learned: 1,000 Days of Distributed Atlassian - https://www.atlassian.com/blog/distributed-work/distributed-work-report
                        • 48 min

                        About Tactics for Tech Leadership (TTL)

                        From the publisher's feed

                        The TTL Podcast is a podcast dedicated to empowering managers and leaders in software companies with practical strategies and insights to navigate the dynamic world of technology. Join us as we explore a wide range of topics, from effective team management and agile leadership practices to fostering innovation and driving organizational change. Each episode dives deep into a specific technique, model, or theory of management and leadership, offering valuable perspectives and actionable tactics tailored to the unique challenges of the tech industry.