Tactics for Tech Leadership (TTL)

Tactics for Tech Leadership (TTL)

By Andrew Parker and Mon-Chaio LoBusinessManagement
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Tactics for Tech Leadership (TTL) episodes

  • Research on Remote Work (Remote Work Series - Part 2 of 3)

     In this second part of a three-part series of the TTL podcast, Mon-Chaio and Andy dive into what research has to say about remote working. They explore various aspects including the impact of remote work on mental health, performance, synchronous vs. asynchronous communication, and team cohesion. Highlighting a study published in Nature titled 'Virtual Communication Curbs Creative Idea Generation', they discuss how virtual settings can limit creative idea generation compared to in-person settings due to narrowed visual fields and cognitive focus. However, they note that virtual communication might have a small positive effect on selecting the best idea from a generated pool. The conversation also touches on the importance of high synchronicity in media for effective team convergence and conveyance, and the effects of remote work on coworker relationships and productivity.


    Transcript: https://thettlpodcast.com/2024/04/01/s2e13-research-on-remote-work-remote-work-series-part-2-of-3/


    References

    • Virtual communication curbs creative idea generation - https://www.nature.com/articles/s41586-022-04643-y
    • How Effective Is Telecommuting? Assessing the Status of Our Scientific Findings -https://journals.sagepub.com/doi/full/10.1177/1529100615593273
    • Co‐workers working from home and individual and team performance - https://onlinelibrary.wiley.com/doi/pdfdirect/10.1111/ntwe.12153
    • Effects of Working from Home on Job Performance: Empirical Evidence in the Saudi Context during the COVID-19 Pandemic - https://www.mdpi.com/2071-1050/14/6/3216
    • Telecommuting's Differential Impact on Work-Family Conflict: Is There No Place Like Home? - https://www.researchgate.net/publication/6698031_Telecommuting%27s_Differential_Impact_on_Work-Family_Conflict_Is_There_No_Place_Like_Home
    • Virtual (Zoom) Interactions Alter Conversational Behavior and Interbrain Coherence - https://www.jneurosci.org/content/43/14/2568
    • Self-Care and Mental Health Among College Students During the COVID-19 Pandemic: Social and Physical Environment Features of Interactions Which Impact Meaningfulness and Mitigate Loneliness - https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2022.879408/full
    • Impact of Synchronous and Asynchronous Settings of Online Teaching and Learning in Higher Education on Students’ Learning Experience During COVID-19 - https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2021.733554/full
    • Synchronous and Asynchronous Discussions: Effects on Cooperation, Belonging, and Affect - https://olj.onlinelearningconsortium.org/index.php/olj/article/download/1517/426
    • Media, Tasks, and Communication Processes: A Theory of Media Synchronicity. - https://www.researchgate.net/publication/220259966_Media_Tasks_and_Communication_Processes_A_Theory_of_Media_Synchronicity

    • 42 min
    • Stories of Remote Work (Remote Work Series - Part 1 of 3)

      In part one of this three part series, Andy and Mon-Chaio tell stories of remote work, both from their own experiences as well as those they've heard from their colleagues and the public at large. From those stories, they try to find themes to help answer a burning question: four years in, how are engineering organizations and their people adapting to remote work?

      40 min
    • Performance Management, What Is It Good For?

       Have you had performance reviews where you thought, "What is the point of this?"

       Mon-Chaio and Andy examine the concepts and implications of performance management systems. They swap experiences and insights on the challenges and inefficacies of performance management practices and cover the inconclusive evidence of their effectiveness. Mon-Chaio raises alternative perspectives on employee performance, including Organizational Citizenship Behavior (OCB), and Andy brings up the difference between relational and transactional approaches. The conversation also touches on expectancy and reinforcement theories, questioning their applicability in motivating employee performance.

      Find out what they think you can do to have better performance management in your team.

      Transcript: https://thettlpodcast.com/2024/03/18/s2e11-performance-management-what-is-it-good-for/

      References

      • Performance Management Systems: A Conceptual Model: https://www.researchgate.net/profile/Richard-Laughlin/publication/223672241_Performance_Management_Systems_A_Conceptual_Model/links/650217c98d6da36cc877db12/Performance-Management-Systems-A-Conceptual-Model.pdf
      • Performance Concepts and Performance Theory: https://www.researchgate.net/profile/Michael-Frese/publication/291062476_Performance_Concepts_and_Performance_Theory/links/59f30e8daca272607e270163/Performance-Concepts-and-Performance-Theory.pdf
      • Does Performance Improve Following Multisource Feedback? A Theoretical Model, Meta-Analysis, and Review of Empirical Findings: https://www.semanticscholar.org/paper/DOES-PERFORMANCE-IMPROVE-FOLLOWING-MULTISOURCE-A-OF-Smither-London/1601d044d2a781c8bb95d08ada4283859a554996
      • Performance Feedback Culture Drives Business Impact: https://ceo.usc.edu/wp-content/uploads/2019/07/Performance-Feedback-Culture-Drives-Business-Performance-i4cp-CEO-002-1.pdf
      • Performance Management Effectiveness: Lessons from World-Leading Firms: https://scholar.google.co.uk/scholar?q=Performance+management+effectiveness:+lessons+from+world+leading+firms&hl=en&as_sdt=0&as_vis=1&oi=scholart
      • Performance Appraisal and Employee Performance: https://iajournals.org/articles/iajhrba_v3_i10_265_272.pdf
      • Factors Affecting Employee Performance: A Systematic Literature Review: https://e-tarjome.com/storage/panel/fileuploads/2019-08-28/1566981498_E13136-e-tarjome.pdf
      • Performance-Based Pay, Procedural Justice and Job Performance for R&D Professionals: Evidence From The Taiwanese High-Tech Sector: https://www.researchgate.net/profile/Jin-Feng-Uen/publication/233256688_Performance-based_pay_procedural_justice_and_job_performance_for_RD_professionals_evidence_from_the_Taiwanese_high-tech_sector/links/561b0a1f08ae6d17308991a6/Performance-based-pay-procedural-justice-and-job-performance-for-R-D-professionals-evidence-from-the-Taiwanese-high-tech-sector.pdf
      • 44 min
      • The Trial of One-Five-Zero

        A core foundation of business, online communities, and social networks is the concept of Dunbar's Number: the suggested cognitive limit to the number of people with whom one can maintain stable social relationships. But recently there have been critiques in the scientific community as to the validity of the theory behind the number, as well as the number itself.


        In this episode, Andy and Mon-Chaio delve into the research around Dunbar's Number, both Dunbar's original papers as well as the recently published critiques. They explore the possibility that Dunbar's Number does not exist and, if true, what it means for all the business theory for technical organizations built on top of this concept.

        References:

        • Neocortex size as a constraint on group size in primates
        • Coevolution of neocortex size, group size and language in humans
        • Innovation Democracy: W.L. Gore's Original Management Model
        • Dunbar's number: group size and brain physiology in humans reexamined
        • Discrete Hierarchical Organization of Social Group Sizes
        • 37 min
        • Do Leaders Have to Be Technical?

           In this episode of the TTL podcast, Andy and Mon-Chaio delve into the importance of technical skills and mindset in leadership roles, particularly as individuals transition from technical to management positions. Their discussions are anchored by research findings, such as an article hypothesizing technical competence loss in Boeing's leadership contributing to quality issues, and an HBR article highlighting that 24 of the 100 best-performing CEOs have engineering degrees. Mon-Chaio and Andy argue that while the technical execution may become less critical at higher leadership levels, a technical mindset plays a crucial role in problem-solving and decision-making. They also look at some job postings to dissect expectations on technical leaders, suggesting that a mix of technical understanding and leadership capabilities is essential.

          Please like, subscribe, and share your thoughts on how a technical background influences leadership effectiveness.


          Transcript: https://thettlpodcast.com/2024/03/05/s2e9-do-leaders-have-to-be-technical/

          References

          • The 1997 Merger That Paved the Way for the Boeing 737 Max Crisis - https://qz.com/1776080/how-the-mcdonnell-douglas-boeing-merger-led-to-the-737-max-crisis
          • The Questionable Engineering of the 737 Max - https://youtu.be/hhT4M0UjJcg?si=0ldd3bN6bM2d_UPx
          • Google "boeing merger with mcdonnell douglas management problems" for many different takes on whether this was a root of the problems. https://www.google.com/search?q=boeing+merger+with+mcdonnell+douglas+management+problems
          • How technology-based firms become also highly innovative firms? The role of knowledge, technological and managerial capabilities, and entrepreneurs’ background - https://www.sciencedirect.com/science/article/pii/S2444569X18300726
          • CIO influence behaviors: the impact of technical background - https://www.sciencedirect.com/science/article/abs/pii/S037872060200040X
          • CEO background and impact on performance - https://oxford-review.com/ceo-background-and-impact-on-performance-live-resource/
          • The Best-Performing CEOs in the World - https://hbr.org/2014/11/the-best-performing-ceos-in-the-world
          • Why Managers Fail - https://www.jstor.org/stable/24119148
          • 40 min
          • The Next Best Leadership Style

            Even if we don't know it by name, we all know the attributes of the best leadership style, don't we? Humble, collaborative, curious, people-centric, etc. But how do we know, and what evidence to we have, for those attributes making up the best style? And what if we've been led astray about what the best leadership style is?


            Join Andy and Mon-Chaio as they summarize the academic research around leadership styles, apply it to a couple situations from their experience, and reveal impactful tactics around how to think about and use leadership styles in technical organizations.


            References:

            • Follow the Leader: Technical and Inspirational Leadership in Open Source Software
            • Leading to win: The influence of leadership styles on team performance during a computer game training
            • The Impact of Leadership Styles on Employees Productivity in Organizations: A Comparative Study Among Leadership Styles
            • Leadership Styles and Organizational Performance: Examining the Impact of Transformational Leadership on Employee Engagement and Business Success
            • The dark side of leadership: A systematic literature review and meta-analysis of destructive leadership research
            • Authoritarian leadership styles and performance: a systematic literature review and research agenda
            • Paternalistic Leadership: A Review and Agenda for Future Research
            • A Handbook of Leadership Styles
            • 41 min
            • Resolving the Leader's Dilemma: Coaching vs. Directing

               In this edition of the TTL podcast, hosts Andy Parker and Mon Chaio Lo bring in their first guest, Ethan Fryer-Ressmeyer, an executive coach from Seattle, Washington. Ethan is an International Coaching Federation (ICF) Certified Coach with a background in Fortune 50 Aerospace Engineering Leadership. He helps leaders discover and implement their own, unique leadership approaches to achieve results with authenticity. He believes that we too often tolerate less than incredible circumstances and his approach helps people create environments that others want to be a part of.

              The discussion centers around executive coaching, leadership coaching, and the inherent tension managers feel between adopting a coaching approach with their teams and having to sometimes be directive or consultative. Additionally, they delve into the concept of leadership and management, noting the differences between executive and management coaching. Ethan emphasizes the core belief of coaches that their clients have the tools to be successful and that coaching is all about helping the client get out of their own way. The conversation also touches on the different leadership styles, the notion of ‘uncoachability’, and the tactics for unlocking an individual’s ability to contribute.

              Connect with Ethan:

              • Linkedin – https://www.linkedin.com/in/efressmeyer/
              • Instagram – https://www.instagram.com/coach_efr/
              • Website – https://ressmeyerpartners.com/
              • References recommended by Ethan:

                • ICF Core Competencies
                • HBR The Leader as Coach
                • The Coaching Habit
                • Energy Leadership
                • Dare to Lead
                • References from Mon-Chaio and Andy:

                  • The Psychology of Executive Coaching –
                  • Authoritarian leadership styles and performance: a systematic literature review and research agenda
                  • Your leadership style: why understanding yourself matters


                  • 49 min
                  • The Power of Repeat

                    Are you a "one-and-done", "measure-twice, cut-once" type of leader? If so, you may be overlooking the untapped potential of doing the same thing twice ... or more!


                    In this episode, Andy and Mon-Chaio unravel the delightful dance of repetition, proving that it’s not just a merry-go-round of monotony but a secret handshake with efficiency. Join us as we uncover the science, skip through time loops, and discover that déjà vu is basically productivity’s winking emoji. 😉🔄

                    References:

                    •  Helpful or Harmful? How Frequent Repetition Affects Perceived Statement Credibility
                      • The effects of repetition frequency on the illusory truth effect
                        • Effects of Spaced Versus Massed Training in Function Learning
                          • The right time to learn: mechanisms and optimization of spaced learning
                            • Teaching surgical skills: what kind of practice makes perfect?: a randomized, controlled trial
                              • Biased collective memories and historical overclaiming: An availability heuristic account
                                • Availability heuristic
                                  • Anchoring effect
                                    • Sunk cost fallacy
                                      • Illusion of transparency
                                        • Agile Conversations

                                        • 43 min
                                        • Cracking the Code on Collaboration

                                          "Just collaborate": the favorite guidance of many a leader to solve any challenging group dynamic problem. And often when collaboration doesn't work well, the blame is placed upon the individuals and teams involved in the collaboration. Can we as leaders do better? Join Andy and Mon-Chaio as they explore the research around collaboration, dive into what good collaboration really looks like, and build a model for enabling effective collaboration from the very top on down.


                                          References:

                                          •  Etymology of "collaborate"
                                            • Reconciling perspectives: A grounded theory of how people manage the process of software development
                                              • Enhancing Shared Mental Models: A Systematic Review and Meta-Analysis of Randomised Controlled Trials
                                                • Factors of collaborative working: A framework for a collaboration model
                                                • 40 min

                                                About Tactics for Tech Leadership (TTL)

                                                From the publisher's feed

                                                The TTL Podcast is a podcast dedicated to empowering managers and leaders in software companies with practical strategies and insights to navigate the dynamic world of technology. Join us as we explore a wide range of topics, from effective team management and agile leadership practices to fostering innovation and driving organizational change. Each episode dives deep into a specific technique, model, or theory of management and leadership, offering valuable perspectives and actionable tactics tailored to the unique challenges of the tech industry.