From stodgy corporate boardrooms to glacial civil-service offices, fast-moving technical organizations have long thumbed their noses at bureaucracies in their quest for speed and innovation. In this episode, Mon-Chaio and Andy unearth the forgotten power of bureaucracies and discover how they are still surprisingly relevant and impactful for software companies today.

Opening quote from "Structure and Learning in Self-Managed Teams: Why “Bureaucratic” Teams Can Be Better Learners".

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Is your feedback counterproductive? Mon-Chaio and Andy discuss a thought provoking article that says we've been giving feedback wrong. They tease out some truths, some tactics, and some insights into what it means to give useful feedback.

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Andy introduces you to a paper on socio technical systems and muses about how it connects to the early days of software development. This is our first try at a quick format for when one of us is away on vacation. Please, tell us what you think!

A Socio-Technical Critique of Scientific Management: http://moderntimesworkplace.com/archives/ericsess/sessvol2/37TRASOC.pdf

In the final part of this three-part series on Culture, Mon-Chaio and Andy delve into the forces that promote as well as resist cultural change. They share one of their own failed cultural change initiatives and uncover what Egyptian pharaohs and Spanish fire walkers can teach us about creating long-lasting cultural change.

Opening quote from "Rituals are important to human life — even when they seem meaningless".

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In part two of this three-part series on Culture, Andy and Mon-Chaio wrangle with the question "Is there 'better culture' to aim for?" Along the way they delve into bad culture, focusing on values or on outcomes, differences between what people say and what people do, burnout, and pillars of a good tech culture.

Opening quote from "A Strong Market Culture Drives Organizational Performance and Success".

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 In part one of this three-part series, Andy and Mon-Chaio attempt to provide a research-supported answer on whether culture is important for your tech organization. They also dig into the details of whether a company should hire for cultural fit.

Opening quote from "A Review Paper on Organizational Culture and Organizational Performance".

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Goals. We all have them, but should we? Mon-Chaio and Andy examine the literature on goal setting and discuss how to set good, challenging goals.

Opening quote from "Building a practically useful theory of goal setting and task motivation: A 35-year odyssey".

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Andy and Mon-Chaio give some background on their professional experiences and talk about how the TLL podcast is unique and why that's a good thing.

Mon-Chaio and Andy explore the research on trust and how to translate that into successful tactics for building trust in technical organizations ... including situations when strong trust may not be necessary for high-performing teams.

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Andy and Mon-Chaio talk about the dreaded request for team performance metrics. Rather than simply agreeing to start measuring, we explore a different approach.

Opening quote from "Nonviolent Communication: A Language of Compassion"

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