Tactics for Tech Leadership (TTL)

Tactics for Tech Leadership (TTL)

By Andrew Parker and Mon-Chaio LoBusinessManagement
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Tactics for Tech Leadership (TTL) episodes

  • Vacationcast - Feelings and Swordfighting

    What has Andy been reading recently? Where is Mon-Chaio? In this quick vacationcast you'll find out the answer to both of those questions.


    Andy studied kendo for several years at the University of Washington and at the Highline Kendo Kai in Seattle under Marsten Sensei. He hasn't practiced for many years, but hopes to get his life setup so that he can get back to kendo at some point and is always happy to talk to people about it.


    If you have questions about these books, kendo, or anything, send an email to [email protected].


    References

    • A Book of Five Rings
    • No Hard Feelings
    • 5 min
    • Building a Better (Hiring) Mousetrap

      You are a hiring manager and your organization has given you the green light to hire more people. What do you do next? Many people might feel the answer is obvious but for a surprisingly large number of companies, their hiring processes actively impede them from building great teams. Andy and Mon-Chaio pull apart conventional hiring practices to separate the wheat from the chaff and provide tactics to help guide the creation of a truly impactful hiring process.


       Opening quote from Job interviews are a nightmare — and only getting worse.


      References:

      • LeetCode
        • Red-black trees
          • McKinsey outer loop
            • What You See Is What You Get? The Impact of Representation Criteria on Human Bias in Hiring
              • STAR
                • Normalization of deviance
                  • Albert Bandura
                  • 51 min
                  • How many ways are there to structure teams?

                    What is the right way to have dev and ops work together? Is that different for data science? We look into ways these different specialities can be organised to foster collaboration. Development and operations has a lot of literature from the DevOps movement that gives us guidance for how to structure teams but data science has less written about it. Still, we have found some articles that shed light on things, and those articles appear to be based on reality, which we discover as we talk about our experience of working with data science and operations.


                    Opening quote from "The Uncanny Valley of a Functional Organization" by Ben Thompson.


                    References

                    • The Emerging Role of Data Scientists on Software Development Teams
                    • DevOps Team Structures: Characterization and Implications
                      • Adopting Continuous Delivery and Deployment: Impacts on Team Structures, Collaboration and Responsibilities
                        • Considering three software development team archetypes and their implications.
                        • 46 min
                        • We Need More Heads ... or Do We?

                          A new project comes down the pike and Engineering asks for more heads to ship said project. Is this a reasonable request or are there other tactics we can use to "do more with less"? Mon-Chaio and Andy explore this common situation from both sides and offer specific diagnostic techniques to move the business forward, whether that's with additional headcount or without.


                          Opening music from Flight of the Conchords - Hiphopopotamus vs. Rhymenoceros


                          References

                          • Cost center
                            • Slack time
                              • Pair-programming
                                • Horse trading
                                  • SaaS
                                    • OKR
                                      • Sunk cost fallacy
                                        • Hiphopopotamus
                                        • 48 min
                                        • Developer Productivity?

                                          Can you measure developer productivity? Prompted by an article by McKinsey and already reacted to by many, we ask if McKinsey is telling us to measure something that is at all useful, how to think about the problem McKinsey raises, and what you, as a technical leader, can do to address that problem better than what McKinsey suggests.


                                          Opening quote from The Psychology of Computer Programming by Gerald M. Weinberg.


                                          References:

                                          • Mckinsey article - https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/yes-you-can-measure-software-developer-productivity
                                          • Kent Beck's response part 1 - https://tidyfirst.substack.com/p/measuring-developer-productivity
                                          • Kent Beck's response part 2 - https://tidyfirst.substack.com/p/measuring-developer-productivity-440
                                          • Dave Farley's response - https://www.youtube.com/watch?v=yuUBZ1pByzM
                                          • Dan North's response - published after we recorded - https://dannorth.net/mckinsey-review/
                                          • Untangling the metrics request - https://podcasters.spotify.com/pod/show/tactics-tech-leadership/episodes/Untangling-the-Metrics-Request-e27906b
                                          • 56 min
                                          • VacationCast - My Current Reading List

                                            Mon-Chaio gives a rundown of leadership books he's read in the past few months and pulls out interesting nuggets from each selection.


                                            References:

                                            • Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek
                                            • The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier
                                            • Team Topologies: Organizing Business and Technology Teams for Fast Flow by by Matthew Skelton, Manuel Pais, and Ruth Malan
                                            • 12 min
                                            • The Undeserved Malignment of Bureaucracy

                                              From stodgy corporate boardrooms to glacial civil-service offices, fast-moving technical organizations have long thumbed their noses at bureaucracies in their quest for speed and innovation. In this episode, Mon-Chaio and Andy unearth the forgotten power of bureaucracies and discover how they are still surprisingly relevant and impactful for software companies today.


                                              Opening quote from "Structure and Learning in Self-Managed Teams: Why “Bureaucratic” Teams Can Be Better Learners".


                                              References:

                                              •  Civilization bureaucracy quote
                                                • Structure and Learning in Self-Managed Teams: Why “Bureaucratic” Teams Can Be Better Learners
                                                  • Bureaucracies Remember, Post-Bureaucratic Organizations Forget?
                                                    • Path dependence
                                                      • Team Scaffolds: How Mesolevel Structures Enable Role-Based Coordination in Temporary Groups
                                                        • Chesterton's Fence
                                                        • 34 min
                                                        • The Feedback Fallacy?

                                                          Is your feedback counterproductive? Mon-Chaio and Andy discuss a thought provoking article that says we've been giving feedback wrong. They tease out some truths, some tactics, and some insights into what it means to give useful feedback.


                                                          References:

                                                          • The Feedback Fallacy - https://hbr.org/2019/03/the-feedback-fallacy
                                                            • Cynefin - https://en.wikipedia.org/wiki/Cynefin_framework
                                                              • Confirmation Bias - https://en.wikipedia.org/wiki/Confirmation_bias
                                                                • Plato's Ideal Forms - https://philosophynow.org/issues/90/Plato_A_Theory_of_Forms
                                                                  • Learning is horrible - https://blog.jeffreyfredrick.com/2015/10/22/thats-what-learning-feels-like/
                                                                    • Ray Dalio Management - https://fs.blog/management-lessons-from-ray-dalio/
                                                                      • The Perfection Game - https://thecoreprotocols.org/protocols/perfectiongame
                                                                        • Does performance improve following multisource feedback? A theoretical model, meta-analysis, and review of empirical findings - https://doi.org/10.1111/j.1744-6570.2005.514_1.x
                                                                          • Performance Feedback Culture Drives Business Impact - https://ceo.usc.edu/wp-content/uploads/2019/07/Performance-Feedback-Culture-Drives-Business-Performance-i4cp-CEO-002-1.pdf
                                                                          • 49 min
                                                                          • VacationCast - A Socio-Technical Critique of Scientific Management

                                                                            Andy introduces you to a paper on socio technical systems and muses about how it connects to the early days of software development. This is our first try at a quick format for when one of us is away on vacation. Please, tell us what you think!


                                                                            A Socio-Technical Critique of Scientific Management: http://moderntimesworkplace.com/archives/ericsess/sessvol2/37TRASOC.pdf

                                                                            8 min
                                                                          • Building Sustainable Culture (Culture Series - Part 3 of 3)

                                                                            In the final part of this three-part series on Culture, Mon-Chaio and Andy delve into the forces that promote as well as resist cultural change. They share one of their own failed cultural change initiatives and uncover what Egyptian pharaohs and Spanish fire walkers can teach us about creating long-lasting cultural change.


                                                                            Opening quote from "Rituals are important to human life — even when they seem meaningless".


                                                                            References:

                                                                            • Two Views of Communication: Transmission & Ritual
                                                                            • Rituals are important to human life — even when they seem meaningless
                                                                            • Kurt Lewin's Force Field Analysis
                                                                            • The Role of Metaforces in Cultural Motion (Greg Urban)
                                                                            • Move to Akhentaton
                                                                            • Shifting the Patterns (If Price, Ray Shaw)
                                                                            • Agile Conversations
                                                                            • How are rituals and religious beliefs interconnected?
                                                                            • Espoused Theory and Theory in Use
                                                                            • 51 min

                                                                            About Tactics for Tech Leadership (TTL)

                                                                            From the publisher's feed

                                                                            The TTL Podcast is a podcast dedicated to empowering managers and leaders in software companies with practical strategies and insights to navigate the dynamic world of technology. Join us as we explore a wide range of topics, from effective team management and agile leadership practices to fostering innovation and driving organizational change. Each episode dives deep into a specific technique, model, or theory of management and leadership, offering valuable perspectives and actionable tactics tailored to the unique challenges of the tech industry.