What is safe about psychological safety? Do you really want everyone to feel comfortable all the time? Research tells us that psychological safety is a key component of effective teams and organisations. This week Mon-Chaio and Andy dig into the whats and wherefores of psychological safety. They dive into how it is measured, how it fits together with other concepts researched, tell some stories of their own about psychological safety, and debate how it interacts with accountability.
Opening quote from "Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct"
If you have any requests, questions, or comments send them to [email protected].
Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct - https://www.annualreviews.org/doi/full/10.1146/annurev-orgpsych-031413-091305
Enhancing psychological safety in mental health services - https://ijmhs.biomedcentral.com/articles/10.1186/s13033-021-00439-1
Four Steps to Building the Psychological Safety That High-Performing Teams Need Today - https://hbswk.hbs.edu/item/four-steps-to-build-the-psychological-safety-that-high-performing-teams-need-today
An individual perspective on psychological safety: The role of basic need satisfaction and self-compassion - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9434267/
What Google Learned From Its Quest to Build the Perfect Team - https://www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.html
Psychological Safety and Learning Behavior in Work Teams - https://www.jstor.org/stable/2666999
Psychological Safety and Norm Clarity in Software Engineering Teams - https://arxiv.org/abs/1802.01378
For whatever reason the Google Re:work information only seems to be available in Japanese anymore. The Japanese translation of the article that Andy referenced in the episode is available here: https://docs.google.com/document/d/1M2HvwvzFXfnNJkt-r9s4XXQtNl8YeVHfEpoICwzNIPo/edit
Can a team be too psychologically safe? - https://psychsafety.co.uk/psychological-safety-83-can-a-team-be-too-psychologically-safe/