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As a leader, you will communicate with people in many different ways and in many different situations. You'll be in meetings, in coaching conversations, and responding to emails. The general principles of communication apply equally to all of these situations, and the specific approach or technique you use can vary a great deal. In this episode, I'll share with you three things to consider that will help you to choose the best technique for the specific situation.
Additional Leadership ResourcesLeadership expert, Kevin Eikenberry, joins me on this episode to discuss what it means to talk like a leader. Kevin has both deep and broad experience in both leading and helping leaders develop. Listen in as he shares both his perspective on what it means to Talk Like a Leader and practical strategies to do it better. You can learn more from Kevin on his podcast, The Remarkable Leadership Podcast.
Additional Leadership ResourcesWhen we interact with other people, observe other people, and think about other people, we can go either positive or negative. If we focus on the negative, we likely experience more of it. If we focus on the positive, we likely experience more of that. In this episode, Guy discusses the power of staying positive in our interactions with others.
Additional Leadership ResourcesMany types of communication that come naturally and easily to us are not necessarily the best or most effective ways to communicate our vision, desires, and expectations. Some things that seem natural and normal actually diminish clarity and communication effectiveness. Today, I'll discuss a way to correct one of these normal and natural communication challenges. The key idea: talk about what you DO want rather than what you DON'T want.
Recently, a listener asked why I use the DISC model and what I think of other models. Great question! In this episode, I'll share my thoughts on the general value of using communication models to become a more effective communicator. I'll also address why I use the DISC model rather than the others.
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In this episode, Guy shares what talking like a leader means to him. After several episodes focused primarily on the skills of leadership communication, Guy shares his perspective on combining the right mindset, habitset, AND skillset to learn how to talk like a leader.
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Many people struggle with apologizing when it could move a difficult situation forward. It's often said that leaders should never apologize and that apology weakens your position. The contrary is actually true more of the time. Apology strengthens your position as a leader. In this episode, Guy discusses both what gets in the way of successful apology and how to apologize in a way that leads to resolution.
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In this episode you'll learn from an experienced manufacturing leader, Tom Butera. Tom has been my friend, colleague, and customer for 16 years now, and I've had the privilege to learn with and from him better ways to lead and communicate. I'm excited that you get the opportunity to hear from this great leader as he shares his perspective on what it means to Talk Like a Leader.
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At some point in your leadership journey, probably at several points, you'll need to deal with a person who is angry. Common natural responses like withdrawing or getting angry typically don't work well. They often result in the person becoming more angry. In this episode, we'll cover three powerful (actually five) strategies you can use to deescalate an angry conversation and move it to resolution.
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You're probably pretty good about what you say when you're with people. You're on your game. You're positive, encouraging, and considerate. The question to consider for this episode is this: What do you say about people when their not around? Are you as positive, encouraging, and considerate? Or, are you more willing to let your frustrations float to the surface so that you go just a bit negative about them. In this episode, Guy will discuss the challenges of going negative on a person who is not present.
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