Collaboration is a big part of team work and joint problem solving. Leading a team meeting, coaching a team member on their performance, setting goals with people, and resolving conflicts are all collaborative problem-solving conversations. Collaboration can be difficult – especially when emotions are high, time is short, or both. Fortunately, there is a pretty simple six-step pattern you can follow to reliably lead to collaborative solutions. In this episode, we’ll cover six questions you can ask to lead the conversation successfully through this six-step process.

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In your Leadership journey, you will inevitably have to speak with someone who is irritated or angry. While you can’t avoid the situation entirely, you can learn to minimize the risk that you will be the one to aggravate the situation. In this episode, we’ll cover three communication strategies that are almost guaranteed to irritate a calm person and fuel the fire for someone who is already upset. We’ll also talk about a powerful alternative for turning the situation around.

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When you take a Leadership role, you enter the change game. Change is a constant for people who aspire to lead. If you want to get better and creating change, you’ll need to get better at communicating about the change and helping others to both embrace and engage in the change process. By understanding and addressing the emotions that stop change, you can learn how to Talk Like a Leader.

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Leaders rarely need to sell physical products or services to their teams, and that doesn’t mean they don’t sell. Instead of physical goods and services, Leaders sell ideas, concepts, commitment, motivation, and focus. Learning to Talk Like a Leader often means learning how to sell, and how you speak – what you speak about and how you say it – often makes the difference between getting buy-in and creating frustration. In this episode, you’ll learn a key concept for selling ideas that you can start applying right away.

• Take our free DISC Assessment.
• Download our free report, The First 7 Things to Do When You Get Promoted.