We talk about sales and give you a role-play situation and useful vocab. We also talk about practising asking questions, being nice, listening to people and then being clear. Look at the PDF on taylorschool.es/businesspodcasts also find more converation podcasts at taylorschool.es/podcast

We talk about dealing with complaints and give you a situation where a customer is complaining about a product and service. Also we talk about being empathetic, how to respond apropriately, how complaints can help your business, and how to get what you want when you complain. Look at the PDF on taylorschool.es/businesspodcasts

This is the 4th episode of Taylor's Business English Podcast and we talk about formal meetings. We give you advice on how to deal with meetings in a foreign language and we act out a meeting in a construction company. Then we talk about the vocabulary and phrases we've used during the conversation. Find the free PDFs at taylorschool.es/businesspodcasts. Find more podcasts from Taylor School at taylorschool.es/podcasts.

This is the 3rd episode of Taylor's Business English Podcast and we talk what to say do when you have a first meeting in English. We give you advice and demonstrate a conversation. We talk about the vocabulary and phrases we've used during the conversation. Find the free PDFs at taylorschool.es/businesspodcasts. Find more podcasts from Taylor School at taylorschool.es/podcasts.

This is the second episode of Taylor's Business English Podcast and we talk about how to make phone calls for business and then act out a phone call. We talk about the vocabulary and phrases we've used during the conversation and then we give some more advice about calling in English. Listen to Episode 1 for more phone English and find more podcasts from Taylor School at taylorschool.es/podcasts.

This is the first episode of Taylor's Business English Podcast and we talk about how to make phone calls for business and then act out a phone call. We talk about the vocabulary and phrases we've used during the conversation and then we give some more advice about calling in English. Next week there'll be more about phone calls as this is really useful when you have to work in English and it's also pretty difficult to do well! Find more podcast from Taylor School at taylorschool.es/podcasts.