We often dream up our businesses based on a passion or an innate talent, only to realize afterward that we’re neck-deep in back-end details for which we’re not prepared. Enter Brittany Dixon, organizer extraordinaire. A productivity coach and host of The Productivity Podcast, she is on a mission to help creative business owners work smarter, not harder! On this episode of Teacher Turned Entrepreneur we are learning how Brittany found her calling and the systems she has put in place to support her own successful business – systems she’s sharing with others through her group and one-to-one coaching, courses, podcast and growing community. The goal is simple: To create support systems that free us up to stay in the “zone of genius.”
You’ll learn from Brittany some concrete tips for identifying process breakdowns, optimizing through automation and outsourcing essential functions as you scale. If your entrepreneurial dreams are being slowed down by common stumbling blocks like digital clutter, difficulty with time management or back-end admin processes then this is the conversation for you! It’s all about quieting the noise so you can focus on what fuels your best ideas and clearest thoughts. With tools like her BCO Method and ROAD to Scalability, Brittany brings actionable frameworks that will resonate with any entrepreneur tempted to say “yes” to everything only to be left scrambling to keep up with all the moving parts that result! Getting organized needn’t be overwhelming, thanks to Brittany’s step-by-step approach. “We’ve got some pretty well-oiled systems in place,” she says, “and once you’ve got those systems in place you don’t need as many people to manage it.”
Want to learn more about Brittany and the tools, templates and accountability she provides? Check out this link for her Productivity Community and much more.
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Here are key takeaways from the conversation:
• Never discount side hustles – whose momentum often turns them into the main event!
• Have you identified your Superpower? Everyone has one and it’s the natural point of entry for would-be entrepreneurs looking to leverage their innate talents!
• Stay focused on the big picture! It’s easy to get overwhelmed with the day-to-day, so why not let an expert establish systems and expedite your basic back-end processes?
• It’s okay to say no. When it comes to our businesses, every opportunity can be exciting but additional, time-consuming back-end management has to be factored in.
• Calendar everything! That means family/self-care priorities as well as business imperatives and daily routines that keep the whole life-work enterprise afloat.
• Digital Clutter doesn’t develop into a problem overnight – nor can it be magically erased! It takes time and a strategy.
• Less is More: Having a structure for online folders is important, but keep it simple and manageable. An over-engineered system can defeat the purpose and prevent filing.
• Hiring contractors is easier than ever! So consider keeping it simple by outsourcing rather than scaling full-time staff.
• Before considering automation, be sure that your processes are operating smoothly. When you automate broken pieces, you’re creating broken systems.
Here’s a quick look into the episode:
• As so often is the case, Brittany got active as an entrepreneur after she was let go from her 9-to-5 – “best thing that ever happened.” She was working in the catering and event space with young twin girls when she decided to add a side hustle as a home organizer that in the course of a year turned into her full-time gig.
• After reading "Ordinary Superpowers: Unleash the Full Potential of Your Most Natural Talents," Brittany realized that her “little” side hustle had tremendous potential!
• From its inception in 2017, Brittany’s business has grown exponentially based on her ever deeper understanding of the “back end stuff” that was keeping online businesses, consultants, coaches and others from growing their enterprises.
• The kinds of things Brittany helps clients figure out:
o Time management.
o Productivity.
o Email and digital file organization.
o Client onboarding.
o Assembling and running a team.
• Brittany works with her clients via:
o Her Productivity Podcast.
o Her Productivity Pod community.
o Group coaching through her Hustle to Flow program, including materials and group calls.
o One-to-one coaching/consulting that pinpoints and overhauls business pain points.
• The things that tend to be the biggest client stumbling blocks:
o Time management is a consistent baseline issue because of all the moving parts.
o Client processes: Ensuring smooth onboarding, offboarding and overall management of relationships.
o Digital Clutter: Cutting through the avalanche of data coming in and going out.
• Brittany’s Top Tips for Mapping Effective Time Management Systems:
o Lifestyle By Design: What are your goals for family time? Figure out commitments to kids, spouse, self-care, then put then on the calendar!
o Business By Design: You can’t say yes to everything. Beyond the things you want to do are all the ancillary functions that also require time and attention – things like marketing, admin, back-end email management require scheduling.
o Routines By Design: Establishing personal best practices sets you up for flow and rhythm in all realms. So calendar your priorities, then stick to them!
• For Digital Clutter, which is a scourge familiar to all entrepreneurs, Brittany deploys her BCO Framework to manage files, time blocking, strategy and other functions:
o Business Development: How you’re growing the business.
o Client Services: Everything you’re providing your customer base.
o Operations: All the admin that supports the whole enterprise.
• Strategies for cleaning up BCO backlogs and data:
o Set up a folder structure and start dragging files where they need to be.
o Sort different functions into categories that make the big picture clearer.
o Beware: Don’t overwhelm yourself with too many sub-file folders!
• How Brittany runs her own business:
o She has only contractors; not FTEs and no plans to onboard any.
o An online business manager keeps Brittany on track with strategy and processes.
o A podcast manager takes care of her production and support.
o A bookkeeper takes care of accounting.
o A booker promotes Brittany’s appearances as a podcast guest.
• About Brittany’s ROAD to Scalability:
o Recognize: Evaluate what’s working and what isn’t.
o Optimize: Ensure that systems offer ROI, are standardized and streamlined.
o Automation: Are the tasks you do on a routine basis integrated into systems?
o Documentation: Keep roadmaps for back-end processes that anyone who joins the team can easily follow or replicate.
• Brittany’s Recommended Reading:
"Ordinary Superpowers: Unleash the Full Potential of Your Most Natural Talents," by Mark Henson.
o "The 5 Second Rule: Transform Your Life, Work, and Confidence with Everyday Courage," by Mel Robbins.
Are you ready to find your true calling and walk away from your teaching job once and for all?
It is your time to get a solid grasp on the potential opportunities available to you so you can get started on your entrepreneurial journey and change your life!
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The Teacher’s Guide to Finding Your Perfect Business Idea (without going back to college)