The Global IT outage that stopped the world actually could have been much worse, Apple launches a new campaign about the dangers of web browsing, Optus is giving away 20,000 phones ahead of the 3G shutdown, we take a look at the new range of Uniden home security products, Dyson is taking on the big audio brands its new noise-cancelling headphones and we’ll answer all your questions in the Tech Guide Help Desk.

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