Gen Z isn't just riding tech trends; they're rewriting the rules of cyber warfare.

In this Tech People episode, I have the privilege of sitting down with Aviv Mussinger, the CEO & Co-Founder of Kodem. Together, we embark on a deep dive into recent real-world cyber attacks. Uncovering the motives behind these incidents, Aviv not only provides insights but arms us with practical, actionable strategies to fortify our cybersecurity defences.

Tune in and equip yourself with the knowledge to stay ahead in the world of cyber threats!

Ever wondered how to bridge the gap between customer satisfaction and employee engagement?

In this episode of TechPeople, we look into the complex interaction between these two crucial pillars of organisational success. Meet today’s guest, Matthew Egol, Founder & CEO of JourneySpark Consulting, CX Subject Matter Expert at MMA Global, CCXP, Podcast Host, and the mastermind behind "The CX and Culture Connection." As an expert in experience management and culture, he shares strategies for a growth flywheel in companies. Discover how syncing culture evolution with design work is not just helpful but vital for a substantial return on customer experience (CX) investments.

Tune in and deepen your understanding of the CX and EX synergy!

Ready to delve into the evolution of decentralised finance (DeFi)? This week's episode of Tech People features a conversation with Ian Horne, the head of content at Money 2020, a finance and tech writer, and the mastermind behind "Why DeFi Matters." We explore the profound impact of cryptocurrencies on investors and the future of finance. Ian delves into the motivations behind "Why DeFi Matters" and how he challenges traditional financial perspectives.

From Ian's behind-the-scenes role at Money 2020 to what drives his exploration of decentralised finance, this episode is all about the intersection of technology and finance!

Join us on this episode as we dive into the Tech-Kids dynamic with Diane Acevedo, Senior Vice President of Operations and Customer Experience at Gabb Wireless. With a diverse career and a tech-driven passion, Diane, a parent herself, unravels the intricate relationship between children and technology.

We'll uncover the dual nature of tech's impact on kids—both the positive catalyst for learning and creativity and the potential pitfalls of screen time and online risks. Diane, drawing from her experience, shares insights on the aspect of responsibility. Discover practical tips on setting boundaries, cultivating healthy tech habits, and fostering open dialogues about online safety.

Whether you're a parent, educator, or simply invested in the future of our youth, this episode is your guide to understanding and harnessing technology's influence on children's lives. Tune in and empower yourself with knowledge on shaping a positive digital future!

Prepare for an insightful journey into the world of Leadership Principles!

Joining me is the remarkable Owen Fitzpatrick, a transformative force dedicated to enhancing individuals' lives through the power of belief. Owen collaborates with CEOs and leadership teams, reshaping the very fabric of organizational beliefs. In this episode, we delve into the profound impact of Leadership Principles, unraveling how beliefs shape effective leadership.

Don't miss this opportunity to gain practical insights that can elevate your leadership skills. Tune in now to explore the dynamic intersection of belief and leadership.

Discover the future of startup coaching on the latest episode of 'Tech People'. Join us as we learn about the challenges faced by founders in the startup world and how AI is revolutionising coaching. 

Our special guest, David Orban, CEO of Actioneer, shares insights into the limitations of traditional coaching methods and how AI-driven coaching overcomes these challenges. Explore Actioneer's innovative approach to providing personalised support to founders globally. 

Tune in to explore the exciting future of startup coaching and the transformative role of AI in empowering entrepreneurs to reach their full potential.

In an era where businesses are navigating the challenges of distributed teams, particularly in remote customer support, our focus turns to the landscape of the Asia-Pacific (APAC) region. Renowned for its diverse cultures and languages, managing teams here requires a special set of skills.

Join us for an insightful conversation with George Akle, the Founder and HR Governance Expert at GOVERNHR, as we uncover the lessons learned from steering remote teams in the heart of Asia. From hurdles to effective strategies and essential tools, we'll explore the intricacies of building successful remote customer support operations in this region.

Prepare for a deep dive into the nuances of remote team success!

Ever wondered how technology is transforming with the rise of Web3? Join us on Tech People, where we're delighted to introduce Richard Pasqua, Chief Creative Officer at ARC and host of the Web3 Unpacked Podcast.

Embark on a journey into the transformative realm of Web3. What are the key benefits, growing significance, and exciting developments that shape its future? Explore the cutting-edge technology, where innovation meets empowerment, guided by Richard's expertise.

RICH/ARC/MVMT CONTACT INFO

Arc Website: http://arctai.com

Arc LinkedIn: https://www.linkedin.com/company/arctai/

All MVMT Links: https://linktr.ee/mvmt.media

Medium: https://medium.com/@mvmt.media

MVMT Website: https://mvmt.media

In this episode, we delve into the board of directors' dynamic role in tackling customer issues, differentiating it from the conventional hiring of executives. Our guest, Carle Henry, returns for his second appearance on the show, boasting over 35 years of expertise as VP of Customer Service at Ontrac.

Carle introduces the concept of "PS" (Processes, Policies, Procedures, and People) as the cornerstone for elevating service quality. We explore the alignment of the board's priorities with the mission of service enhancement, highlighting the necessity to address systemic challenges throughout the organisation. Outstanding service extends far beyond customer service teams; it's a company-wide cultural commitment.

Stay tuned to uncover the art of nurturing a customer-centric culture and the pivotal role of board-level engagement.

Join us on Tech People as we look into the complex landscape of expanding business operations to the United States. The path to success is riddled with challenges such as cultural nuances, regulatory complexities, and fierce competition.

In this episode, we're joined by Philip McNamara, the CEO of GetProven, a software company specialising in vendor management for venture capital and private equity firms. Hailing from Ireland, Philip brings his unique insights on conquering the hurdles of entering the U.S. market, from building crucial connections to making strategic decisions.

Discover the knowledge and strategies required to successfully navigate the U.S. market!