Tech Transformed

Kevin Lee is the Chief Digital Officer, Consumer at BT Group. 

Responsible for the overall vision and strategy for all digital products and services across BT’s consumer brands, Kevin works across the UK’s biggest brands including BT, EE and Plusnet. In this role, Kevin oversees a team of product, digital strategy, design, research, and engineering creators to drive innovation and deliver great products to extend BT’s market leadership and surprise and delight millions of customers.   

Kevin has a long track record of digital leadership, including roles at eBay, PayPal, Visa, Samsung, Whirlpool and GE Healthcare, in the UK, US, Italy, Korea and beyond. He’s passionate about tackling challenging business and customer problems, working with brilliant growth mindset teams, and driving impact for the customers whose lives are touched by the products and services he and his teams deliver. 

In this episode of the EM360 Podcast, Head of Content Matt Harris speaks to Kevin about:

• The future of apps - and what separates the good and the bad
• Mastering customer experience 
• Lessons learned from 15+ years of digital leadership

Data movement. The art and science behind moving data through the power of technology. An essential part of how modern businesses operate, the movement of data can encompass the replication, synchronisation and effective storage of company data. 

But what data movement challenges and obstacles are hurting the way that companies utilise their data? How will the data movement space look over the next 5 years? And what key pieces of advice can be given to those looking to level up their data movement?

In this episode of the EM360 Podcast, Head of Content Matt Harris speaks to Harry Carr, Chairman and CEO at Vcinity, to discuss:

• How data movement impacts the business world
• Data movement challenges and obstacles
• Future trends in the movement space

Rainfall. Temperature. Humidity. Natural disasters. Human methods of reading and predicting weather can be tracked all the way back to native tribes and ancient civilisations - and it’s still prevalent in the modern world today. 

Whether (no pun intended) it’s an agricultural organisation looking to leverage precipitation data for planting schedules, energy companies looking at temperature trends to predict energy consumption patterns or transportation outfits looking to avoid delays, mastering weather data can really help modern companies to protect themselves against the unknown. 

In this episode of the EM360 Podcast, Analyst Susan Walsh speaks to Christian Schluchter, CTO at Meteomatics, to discuss: 

• Key use cases of weather data
• Mastering data access and predictive analytics
• The importance of being data driven

Rapid breach response. The art of quickly reacting to a security breach or incident. Key for minimising the impact of attacks and ensuring your team is as effective as possible, rapid breach response is an important part of any security strategy. 

With the rise and innovation we see in the automation space right now, how could automation be implemented into a security strategy to level up the efficacy of rapid breach response?

In this episode of the EM360 Podcast, Analyst Richard Stiennon speaks to Devin Johnstone, Security Operations Specialist at Palo Alto Networks, to discuss: 

• Demystifying rapid breach response
• Implementing and leveraging automation in RBR
• Advice for SOC teams and shifting mindset

Maximize business value with data products — they incorporate essential data and related capabilities to meet key business objectives. 

Data products contain datasets, related metadata and a wide range of functionality to understand if data is fit for use. But unlike relying on a raw dataset or data pipeline to generate value, data products deliver a comprehensive, packaged solution that enables data users to achieve their data-driven goals with easier accessibility.

In this EM360 Podcast episode, Head of Content Matt Harris sits down with Nathan Turajski, Senior Director of Product Marketing at Informatica. They explore how to:

• Drive better business outcomes with data products
• Understand the benefits of user-friendly and efficient consumption
• Improve AI, analytics and customer experience initiatives

The audit process is broken. CISOs and CTOs have faced a multitude of challenges under this outdated audit landscape, and the efficacy of companies are being stunted by a system that desperately needs updating. 

But how can technology be leveraged to streamline or even transform that auditing process? And what does the future of infosecurity compliance look like?

In this episode of the EM360 Podcast, Analyst Richard Stiennon speaks to Leith Khanafseh, Managing Director of Assurance and Compliance Products at Thoropass as they discuss:

• The old audit landscape
• Challenges for CISOs and CTOs
• Multiframeworks and the future of compliance

Violeta Martin is Vice President, Commercial Sales EMEA at DocuSign.

She has over 15 years’ experience growing and leading high performing teams in a variety of fast growing startups and enterprise companies, including Oracle and SAP, thanks to a background in software engineering. 

Docusign, the revolutionary CX-first tech company that allows companies to manage electronic agreements on different devices, recently partnered with WhatsApp to facilitate quick and secure contract signing through the world's most popular messaging platform. 

In this episode of the EM360 Podcast, Head of Content Matt Harris speaks to Violeta as they discuss:

• Why businesses need to consider a mobile-first strategy to retain customers 
• The value of multi-channel delivery for creating the best customer experience
• The evolution of the agreement process alongside consumer behaviour trends

In the world of complex supply chains, it’s not enough to secure our own data but also ensuring that third party vendors we work with have robust security.

When it comes to proactively stopping threats and mitigating issues, supply chain monitoring and ensuring a secure software supply chain is crucial to keep organizations’ data safe.  

In this episode of the EM360 Podcast, Analyst Richard Stiennon speaks to Rahul Sasi, Co-Founder and CEO at CloudSEK, to discuss: 

• Current state of cloud computing security
• Common vulnerabilities in the software supply chain
• Remote work, cloud reliance and mitigating risk

In 2024, the conventional approach of responding to threats is dead. As cyberspace becomes more complex, interconnected, and sophisticated, companies are beginning to recognise the shift from a reactive stance to a proactive one. 

This shift isn’t just a technological upgrade - it’s a fundamental change in mindset that can cause ripples throughout the business. 

In this episode of the EM360 Podcast, Analyst Jonathan Care speaks to Uri Dorot, Senior Product Marketing Manager at Radware as they discuss:

• AI-powered attacks
• Responsive protection vs proactive protection
• How proactivity works in practice

Dr Clare Walsh is Director of Education at the Institute of Analytics (IoA) and is one of the world’s leading academic voices in data analytics and AI, with her mission at the IoA being to help people in any field feel empowered by technology and understand its benefits. 

Having studied under Professor Tim Berners-Lee and Dame Wendy Hall, she was also an academic tutor at the University of Southampton’s Data Science Academy and, during this time, worked for the Government as a researcher within the Office of AI.

Clare contributed to the recently published Government White Paper on AI Regulation, has published peer-reviewed research papers and is often called upon as an expert witness to advise governments in complex legal cases.

In this episode of the EM360 Podcast, Head of Content Matt Harris speaks to Clare about:

• AI regulation and legislation
• Being empowered by technology
• AI in the data analytics and business world