Telecom Reseller / Technology Reseller News

“Hybrid working is here to stay,” says Darrius Jones, Poly’s Executive Vice President and Chief Strategy Officer and interim Chief Marketing Officer. This week, Poly released a detailed report that shows that the shift to a distributed workforce model might be more than provisional. In this podcast, Jones discusses how Poly sees a long-term and lasting shift in work culture and practice. Jones outlines how businesses are already adopting an approach that combines days at home with days at an office in a new model. We learn that this hybrid model goes beyond multiple places to preform work, to changing the way we think about location and purpose. Jones describes the importance of introducing professional grade gear to all the spaces where work may occur, be it home office, office building, alternative locations and travel. Jones makes the case that Poly’s attention to noise management both for the user and others on the call, session or meeting, is part of the things people should be doing to step up the quality of call and video they are delivering. We learn that along with evolving product offering for multiple spaces and uses, Poly is working to offer accessibility through programs such as HaaS (hardware as a service), designed to overcome financial hurdles to migration.

Visit www.poly.com

What do my partners look like? What are their characteristics? To answer the question, it is a lot of research or flying by the seat of your pants. Dina Moskowitz, CEO of and founder of SaasMAX, Corp. speaks with Don Witt of the Channel Daily News, a TR publication, about their internally developed PartnerOptimizer technology.  PartnerOptimizer will learn about your channel partners and provide a channel partner profile. That profile is then used to search for other like partners in the channel and report back all the prospects.

If you are responsible for improving channel sales or expanding your channel, you must investigate/try this solution. You will be amazed at the results. The light bulb will go on. Wow, I can reduce company overhead, reduce time spent, reduce advertising cost and obtain a very focused list of prospective channel partners to expand the channel and sales. Listen to Dina discuss the technology. You will want to call her after the podcast.

Dina Moskowitz

SaaSMAX has developed a set of technologies, tools and processes that help growth stage companies accelerate their reseller partner programs by leveraging data-driven insights, business intelligence, data analytics, domain expertise and our tried-and-true best practices reseller portal.  Not only have they set up the largest, most comprehensive North American database of channel partners (over 120,000 profiled to date), they have created relationships with hundreds of solution providers who resell SaaS and Cloud-based software.

If you are ready to be one of the most successful SaaS/XaaS/Cloud companies of your generation, SaaSMAX is ready to help you get there through the Channel.

For more information, go to: https://info.saasmax.com/

With the advent of COVID-19, business profiles have changed dramatically. Major digital technology changes are being made to adjust to the new environment. Bill Thomson: ​VP, Marketing & Product Management at DC BLOX drives home the key points about their multi-tenant data centers.  While they may be on the edge, they are not edge data centers.  They meet tiers 3 standards that you would find in Major market areas.

Bill also addresses the networking challenges companies are facing in today’s market as well as the increased networking needs.  Find out how a private network may help with the problematic last mile of network delivery.

Bill Thomson

DC BLOX Colocation Services will help your business to:

Improve reliability and uptime

Enhance business continuity and disaster recovery

Enable hybrid cloud and enhance access to public cloud providers

Facilitate consolidation of company-owned data centers

Increase network bandwidth and connectivity

DC BLOX builds secure, reliable tier-3 data centers in markets where such facilities have not previously been available. There is no longer a need to build and maintain your own data centers or to drive to the nearest major metropolitan area to get the colocation services your business needs. With concurrently maintainable redundant power and cooling systems; resilient network connectivity over our private network; and efficient cloud storage in each facility, DC BLOX protects your IT infrastructure and data at the edge and keeps it running.

For more information, go to: https://www.dcblox.com/

“Think of it (intent-based networking, IBN) as a turnkey solution,” says Mansour Karam, Founder and President of Apstra. In this podcast we learn about IBN and what it can do for people managing and securing Cisco networks in a multi-vendor platform. Apstra pioneered Intent-Based Networking in 2016, a full year before Cisco began to make its offerings. “It’s about simplicity,” says Karam. Karam outlines how IBN simplifies the process of maintaining and making secure networks that are Cisco centered as well as multi-vendor environments. We also learn how IBN matches network needs in the Age of Covid-19, with newly distributed workforces and hastened workforce distribution. Karam argues that the pandemic has hastened the digital transformation of the workforce and that this makes IBN more important than ever. Karam discusses that household name companies such as Bloomberg have embraced IBN. Apstra is available through a channel program and directly.

Visit www.apstra.com

End-to-End Network Resilience, a Critical Lifeline for Business Continuity

Network disruptions and outages can be costly, and the longer a network is out, the more the damages stack up. This is especially true in the telecom industry, where an outage from an increasing number of virtual and physical points of failure can impact countless residential, enterprise, and mobile consumers. So, what can be implemented to ensure maximum uptime? The answer is the topic of this podcast: end-to-end network resilience. In this podcast join Gary Marks, President of Opengear, as he provides an overview of end-to-end network resilience, including how it ensures business continuity during a crisis and into a future of increasingly complex and geographically dispersed networks. Marks will also cover how Opengear is redefining network resilience with solutions like NetOps automation, smart out-of-band management, and failover to cellular.

Visit https://opengear.com/ for more information.

Keeping the data at the edge, where it is being created or being used by autonomous cars, gaming, farming, manufacturing or other 21st century activity, is critical to the success of both the carrier and their customers.

Integrating 5G into the current carrier’s infrastructure can be daunting when challenged with the task for the first time. Dan Graham, Global Product Leader of Mobile Edge Computing with WWT tells Don Witt, of The Channel Daily news, a TR publication, how he looks forward to every new 5G opportunity.  It allows the WWT team to demonstrate their experience and expertise in this area.  Dan goes on to indicate that 5G is not a single technology, but a set of technologies deployed in unison, making integration and delivery paramount.

At WWT, they use a proven and innovative approach to help their customers discover, evaluate, architect and implement advanced technology lab testing in their Advanced Technology Center and deploy their solutions rapidly through their global integration centers. But what truly sets them apart is their extraordinary team of highly certified professionals, everyone committed to their customers’ long-term goals and success.

Dan Graham

World Wide Technology (WWT) is a technology solution provider with more than $12 billion in annual revenue that provides digital strategy, innovative technology, and supply chain solutions to large public and private organizations around the globe. While most companies talk about delivering business and technology outcomes, WWT does it. Based in St. Louis, WWT employs more than 6,000 employees and operates over 4 million square feet of warehousing, distribution and integration space in more than 20 facilities throughout the world.

For more information, go to: https://www.wwt.com/  or  https://www.wwt.com/topic/mobile-edge-computing  or  https://www.wwt.com/article/edge-computing-and-its-vital-role-in-the-5g-economy  or  https://www.wwt.com/article/innovation-in-the-5g-economy

“Cloud Age Solutions is in the business of unraveling the chaos of telecom bills through automation,” says  Bob Norberg, CMO at Cloud Age Solutions. In this podcast we learn how automation might hold a key helping companies get their arms around recurring costs and possibly hidden, or obscure charges. “In general, we are all overwhelmed with data. Telecom bills are no stranger to overwhelming data,” says Norberg. Norberg makes the case that we can leverage current and evolving automation technology, such as ML and AI to make sense of billing and to create methods of being more aware of what a company is actually paying, and paying for which services. Norberg offers a roadmap to use automation to cut costs and deploy systems to stop over paying for service, and to stop paying for unused or underutilized services.

Visit www.cloudagesolutions.com

In a matter of weeks, the contact center has gone from a place to an activity, from a noun to a verb. For the moment the traditional contact center, of many agents sitting together in a large room has been replaced by a distributed workforce. But can the new model bring other changes? In this podcast, Steve Bederman of NobelBiz makes his case for the call center specific carrier approach. Bederman defines what constitutes a call center specific carrier and helps us understand what the concept means in contrast to other approaches. Then we learn how this model can cut costs. Bederman serves as President of NobelBiz, a Contact Center Technology Company that provides carrier and software services. Bederman discusses how his company is dedicated to making contact centers function more effectively but at lower costs. Bederman is an accomplished leader, and a highly regarded Contact Center industry innovator. Steve has had a phenomenal journey throughout his career and his expertise in corporate restructuring and strategic growth brought him the reputation of a renaissance business leader. He is also an Amazon best-selling author having released a very successful series of corporate thrillers. “Make a promise, keep a promise,” proclaims Bederman as a guiding principle of business conduct, with or without technology.

Visit https://nobelbiz.com/

Today, CoreDial, LLC, a leading provider of cloud communications solutions for businesses, announced the launch of CoreNexa™ WFM, a fully integrated Workforce Management (WFM) module for its CoreNexa Contact Center solution. In this podcast Rick McFarland, VP of contact center solutions, discusses the release and the opportunity it represents for the channel. “Scheduling, forecasting and adherence on demand,” are part of the offer, says McFarland. We learn about what adherence on demand is and why it’s important to WFM. McFarland explains how the release integrates with CoreDial’s CoreNexa Contact Center platform and how the announcement is good news for the channel.

Visit www.coredial.com

Today, CoreDial, LLC, a leading provider of cloud communications solutions for businesses, announced the launch of CoreNexa™ WFM, a fully integrated Workforce Management (WFM) module for its CoreNexa Contact Center solution. In this podcast Rick McFarland, VP of contact center solutions, discusses the release and the opportunity it represents for the channel. “Scheduling, forecasting and adherence on demand,” are part of the offer, says McFarland. We learn about what adherence on demand is and why it’s important to WFM. McFarland explains how the release integrates with CoreDial’s CoreNexa Contact Center platform and how the announcement is good news for the channel.

Visit www.coredial.com