Telecom Reseller / Technology Reseller News

“It becomes a consultative approach,” says Salim Kouri, Solutions Engineer. In this podcast we learn how Expereo crafts a customized approach to each customer’s SD-WAN, by carefully choosing and managing the services involved. Kouri compares and contrasts Expereo’s approach, to many other SD-WAN offerings. Kouri discusses how the company has a unique on-boarding process that enables Expereo to deliver experiences that match customer expectations, including mitigating unexpected complexities since now all installations are, as Kouri puts it, “easy peasy”. Expereo is a global provider of managed internet and hybrid networks, SD-WAN and Cloud connectivity solutions. The Expereo XDN portfolio provides Internet Connectivity, Cloud Acceleration and network optimisation, SD-WAN, network security managed services, and Xpertise – managed professional and field services for network solutions. Expereo powers enterprise and government sites in over 190 countries.

Visit https://www.expereo.com/

Rustin Banks, Chief Revenue Officer (CRO) at DNSFilter, provides a great overview to Don Witt of The Channel Daily News, a TR publication, of the DNSFilter and how well it scours the company network threats via DNS. Add or subtract devices, use mobile devices while off the network and the network will be protected.

For MSPs, this is a great way to add MRR and protect the client’s network at the same time. DNSFilter provides:

White labeling for MSPs & ISPs

Protection Against Online Threats

Restrict Access

Manage Bandwidth

DMCA No More

100% Uptime Guaranteed

Endpoint Protection

Enterprises will see a well-designed product that utilizes artificial intelligence, protects against online threats, provides web content filtering, offers multiple very informative and graphical reports while operating on a global basis.

Listen to this podcast and receive a special offer from DNSFilter during the podcast!

Rustin Banks

Traditionally, preventing malware and botnet attacks can be costly and labor intensive – requiring expensive hardware appliances deployed on site. With DNSFilter, this is a thing of the past. By using DNSFilter as your recursive DNS provider, they enable you to seamlessly add malware/threat detection and prevention capabilities in minutes.

DNSFilter uses over 66 data sources and global cloud threat intelligence in order to provide up to the minute data and prevention of threats on your network – even allowing you to deny further CnC (command and control) callbacks when an infected device is introduced into your network.

DNSFilter’s web-based dashboard gives you a global view of all your sites and statistics with ease – regardless of size, complexity, and your location.

For more information, go to: https://www.dnsfilter.com/

Untangle enhances the user experience for both their sales channel and their SMB customer with training programs for each group. Steve Young, Channel Marketing Manager for Untangle, goes on to say to Don Witt of The Channel Daily News, a TR publication, that via their sales enablement and partner portals, they make the process easy for even the first time MSP and carrier partners. Deployments can be through installing software on an older server that meets the requirements, traditional Untangle hardware or in a virtual environment with VM or in the cloud.

From the second Untangle is turned on – the end-user SMB will have basic protection which can be customized and enhanced for their specific needs.

Steve Young

Untangle is the most trusted name in solutions specifically designed to help small-to-medium businesses and distributed enterprises optimize their networks while safeguarding their data and devices. Untangle’s Network Security Framework provides cloud-managed security and connectivity options that work together seamlessly to ensure protection, monitoring, and control across the entire digital attack surface from headquarters to the network edge. Untangle’s award-winning products are trusted by over 40,000 customers and protects millions of people and their devices. Untangle is committed to bringing open, innovative and interoperable solutions to its customers through its rapidly growing ecosystem of technology, managed services, and distribution partners worldwide. Untangle is headquartered in San Jose, California.

For more information, go to: https://www.untangle.com/

Josue Vargas, Director of Security Operations provides a good overview of their new Overwatch Cyber Security product to Don Witt of The Channel Daily News, a TR publication. Cyber security has been designed for the large enterprise. Overwatch is designed for the SMB and allows them to have the same cyber security as enterprise organizations.

With Artificial Intelligence and machine learning, the Overwatch solution provides the SMB a very high level of security for a very reasonable monthly fee.

About High Wire Networks

Josue Vargas

Founded in 2000 with a singular focus on delivering world class service through channel partners and never direct. 24x7x365 around the globe, High Wire is the choice to GET WORK DONE.

High Wire Core Values:

They do not sell service, they sell trust.

Be Innovative.

They are results driven.

The company comes first.

The customer is not always right, but they are still a High Wire customer.

Be Reliable

For more information, go to: https://www.highwirenetworks.com/ and https://highwirenetworks-content.amp.vg/wp/How-to-Become-a-Partner or send an email to [email protected].

We have all had the problem of low battery stress.  For example, you are waiting for Lyft or Uber and your phone is at 5%.  Will it shut down before my ride arrives or will I have to find a place to charge my phone, etc. Do you walk around with your charger in your pocket?

Frank Raimondi, Director of Strategic Channel and Business Development for Chargifi talks to Don Witt of The Channel Daily News, a TR publication, how Chargifi enables businesses to be heroes to their patrons.  When Chargifi is installed, it allows employees and patrons to take advantage of a convenient way to charge their mobile device.

Chargifi can be used in the following locations enhancing the customer and employee experience.

Frank Raimondi

It can help businesses with the following:

Frictionless experience

Food and Beverage revenue opportunities

Smart meeting rooms

Personalized experience for guests

Space utilization

Mobile concierge and in-room personalization

Increased productivity

Student attendance

Chargifi is leading the way in smart, cloud connected, wireless charging for business. They deliver a market-leading cloud management platform that enables the mass deployment of wireless charging; their patented solution turns wireless power into a service that adds real value for business and provides a unique value exchange opportunity for a true customer centric-experience. Chargifi is now deployed by over 90 organizations in 21 countries. Chargifi works with all types of Wireless Charging, and they are industry-leading members of both the Wireless Power Consortium and the AirFuel Alliance.

For more information, go to: https://chargifi.com/

Beat Kramer, Chief Executive Officer for Contronex, speaks to Don Witt of the Channel Daily News, a TR publication, about how Contronex’s 28 years of experience has helped them to stay in focus on the evolution of the security threats that are now occurring every day.

Beat Kramer

The speed at which the internet is expanding and changing opens new doors for the dark side. It is very, very difficult for Enterprise as well as MSPs to stay ahead of the security technology growth curve let alone the new threats delivered on a daily basis.

Contronex will save the MSPs and carriers a lot of evaluation time and legwork based on the 8 mostly cloud oriented security packages that they offer. When you talk to Contronex, they will teach you about the current threats, listen to your needs and then offer the best package that fits your situation. This will be followed up by extensive support to make sure you deliver the highest quality solution and experience to your clients.

Listen in and hear how they will help you stay ahead of the security threats and security product evolution.

Contronex, Inc. specializes in the distribution of IT security solutions and is the Distribution Partner for numerous products for North America. Since 1990 thousands of companies have been using Contronex’s services to accommodate their needs for reliable and fast procurement of products. Their commitment is quite unique and entwines three simple concepts: Integrity, Reliability and Commitment to Service.

They have developed their SecureValue Partner Program to make it easier for resellers to purchase the products your clients’ need, without all of the hassle that you have come to expect from an IT distributor.

For more information, go to: https://www.contronex.com/

…but there are challenges

“Fiber is the fundamental to providing the basic connectivity,” says Shrihari Pandit, CEO and founder of Stealth Communications. In this podcast we learn about the connection between telemedicine and fiber and why fiber is so central to the next steps in many aspects of communications. Pandit outlines the role of 5G in the telemedicine movement and discusses the role of fiber. Pandit reviews whether or not 5G is the right path for hospitals and discuses other paths. We also hear about the challenges of putting down fiber in an urban setting, such as New York City and the challenges facing rural communities in achieving the promise of telemedicine.

Visit https://stealth.net/

“Were really asking our customers: What are the technologies that you’re really interested in, that will make a difference so that you can focus on your core business,” says newly appointed BullsEye Telecom, Chief Revenue Officer, David Neely. In this podcast, Neely outlines how BullsEye has transitioned from a company selling communications solutions into a company selling IoT and other technologies. However, in place of mass-produced offerings the company has focused on customized solutions. Neely outlines his role as a CRO and how that office must lend vision and leadership in a period of market transition. Neely notes that the firm is experiencing triple digit growth and closes out the decade free of debt. The company has both direct and channel-based distribution, and Neely discusses how the firm has leveraged its online portal to make both experiences better.

Visit www.bullseyetelecom.com

Kevin Bartnicki, Director of Sales at 2600Hz gives Don Witt, of The Channel Daily News, a TR publication, some insight into the world of White Label. It is a world where redundancy is mandatory and outages must never occur.

Delivering network resilience allows their organization to focus on enhancements as well as transitions to evolving new technology.

Kevin Bartnicki

Their Class 5 server called Kazoo is deployed in one of three ways:

Shared hosted

Private cloud solution

Global infrastructure

Key differentiators from the competition includes: first the 2600Hz front end monster User Interface portal delivering the ease of use to the consumer.  The second major distinction is the API which allows the user to integrate communication solutions into every aspect of their electronic business including spread sheets, websites, call support centers and more. This is over and above the core group of applications that are included to run a normal business. For example, a bulk upload tool that provides for large scale provisioning. Two factor authorization is also supported.

Ten years ago, 2600Hz co-founders Darren Schreiber and Patrick Sullivan saw a discrepancy in the telecom industry: large scale carrier grade solutions that could handle heavy volumes didn’t offer flexibility, and open source single-server solutions weren't designed for scale.

The platform, Kazoo, is a cloud unified communications software that allows users to take control of their phone system through a full suite of applications. Using the sleek interface, users can create, edit and manage phone systems without being telecom experts. Kazoo also makes it easy for developers to create telecom applications with open access to Kazoo APIs. Whether it be voice, mobile, video, fax or SMS, 2600Hz simplifies and opens the cryptic black box of telecom.

For more information, go to: https://2600hz.com/

An ITSP’s reputation is generally determined by their physical presence on site with their customers – the VoIP phone. If it does not work, the quicker the phone is replaced the better.  Many companies will replace with a new phone, but it would make more sense to replace with a refurbished phone. James Griffin, the Program Manager at Ghekko Networks explains to Don Witt of The Channel Daily News, a TR publication, how Ghekko Networks can easily replace and offload the RMA and inventory issues of VoIP service providers.

The RMA process is generally an afterthought for VoIP carriers.  Sure, they will replace the bad phones, but what do you do with the returned phone? Many times, they wind up in a pile that keeps on growing.

James Griffin

Ghekko Networks streamlines the process for VoIP carriers.  Have the phone returned directly to Ghekko. They will in turn, ship a recertified, pre-provisioned phone to your customer.  This reduces direct employee involvement, reduces the turn-around-time and reduces the overall RMA processing cost while increasing customer satisfaction.

Established in 1991 they have more than 25 years’ experience in the business. They are one of the nation’s top providers of voice and data equipment and services. They stock authorized lines from more than 20 product categories. Their products include telecommunications and networking equipment, such as routers and switches, conference phones, video conferencing equipment, SIP phones, headsets, security systems and much more.

Their Mission Statement: To combine phenomenal customer service with quality products and provide their customers with solutions that allow their businesses to grow. They help their customers to connect and communicate.

For more information, go to: https://www.ghekkonetworks.com/