Telecom Reseller / Technology Reseller News

telisca has earned a reputation in the Cisco community for offering simple, easy to deploy, Cisco bespoke solutions that meet the specific needs of Cisco users. In this podcast Ben Djamaluddin, Business Development Solutions Specialist, discusses telisca’s Alert Applications: Wakeup call, Voice Alert and IPS Pager and Audio Broadcast. These solutions are very valuable to organizations who may need to make a network-wide alert or to offer specific alerts to certain users. Djamaluddin reviews their functionality and applications. telisca has a special focus on Cisco, and its products work on Microsoft platforms too.

Visit www.telisca.com

The International IT Interconnection is what i3Form stands for. Philippe Millet, Chairman of the i3forum, goes on to say to Don Witt of The Channel Daily News, that it consists of the international carrier industry which is also known as wholesale. They are looking to change and improve – technologies in hand, a transformation of the business model, the processes, products and services, basically everything that can help the industry transform itself as quickly as possible.

Philippe Millet

The communications industry is going through a massive change in technology at every level and the i3forum brings together the innovators to establish new technology direction that can be followed by carriers without the bandwidth, personnel or funding to accomplish the challenge on their own.

We are going through a time period that will prove to be very beneficial to the consumer, but more complex for the carrier.  It is also a time where revenue models must change to increase revenues in the future.

The i3forum is a not-for-profit, membership funded forum. It is not a standardization body. It works closely with other Industry organizations, avoiding duplication of work and focusing on actionable practical recommendations and solutions for the International Carriers industry.

The i3forum values the diversity of its membership. It strives to take an unbiased, holistic approach – factoring in the multiple technical, operational, business angles from the perspective of the various types of stakeholders.

For more information, go to: http://i3forum.org/

“This is the next iteration of our virtualized SBC,” says Eric Bauer, AudioCodes VP Marketing and Business Development, for North America. “Mediant Cloud Edition really takes it to the next level, and it build it natively into these cloud fabrics, allowing us to take a micro services approach. Instead of spinning up a whole new SBC because of capacity demands, you can spin up what aspect you need…” Bauer says this allows you to spin up and down as needs desired. Mediant Cloud Edition delivers true scalability and big savings. In this podcast Bauer gives us an overview of the virtualized SBC, explains the product’s ability to deliver elasticity and explains how both telecoms and enterprises are turning to this solution. We also learn about consumption pricing, basically the ability to buy what you really need and use. “It’s a true consumption based pricing model that we are now able to offer”.

Visit www.audiocodes.com

“Most people chose Nextiva for phone service, but they quickly realize that we can manage all of their communications needs in one place,” says Traci Terterian, VP, Customer Experience and Design at Nextiva. In this podcast we learn about how Nextiva offers tools that make it a lot easier for businesses to communicate, collaborate, prospect, engage and manage customers. NextOS Suites enable users to manage all communications and customer relationships in one place, capture data from every single interaction, track the customer journey in real time, and deliver vital information to everyone in the organization. Nextiva built NextOS with the future of work in mind and designed the platform to evolve and redefine expectations for communication, helping businesses to grow fearlessly. In this podcast we explore Nextiva’s recently launched pair of NextOS Suites.  The company has also rebranded and launched a new website. We’re dedicated to empowering businesses of all size,” says Carl Katz, VP of Channel Sales. NextOS not only offer a unified way for businesses to manage many elements of communication at a large enterprise level, the suites are scalable. Organizations of all sizes are welcome.

Learn more at www.nextiva.com.

In his podcast, part of a series, we examine how NVT Phybridge simplifies IP modernization for healthcare organizations. Julian Kennedy Healthcare, Hospitality and Retail Vertical Specialist, outlines how healthcare organizations, struggling with aging and stubborn infrastructure can face sky high prices to re-cable and then add equipment. There can be disruption caused by renovations, disturbance to patients and loss of valuable space, not to mention challenging network issues such as IDF closet requirements (backup power, cooling, rack space). Kennedy explains how using Modern LAN principles and NVT Phybridge PoE innovations, organizations can leverage existing infrastructure to eliminate rip-and-replace requirements.  Long-reach capabilities and SmartPathPoE technology ensures secure and robust point-to-point topology at long distances – no need for costly IDF’s that complicate the network. The approach offers a lower cost and simple and fast to connect your new IP endpoints back to the application.

Visit www.nvt.phybridge.com

Rob Westervelt, SVP/Channel Chief at GTT America, who was recently promoted, explains how he plans to enhance the GTT channel and how their technology is selling to Don Witt of the Channel Daily News, a TR publication.

SD-WAN is the fastest growing technology in the race to the cloud and is one of GTT’s best products. MPLS and DIA are also offered, but the redundancy and the pricing of the SD-WAN is a driving force for the move to the cloud.

Rob Westervelt

Enterprises are well served by the GTT solution team of engineers that will evaluate domestic or international architectures and offer helpful improvements or a transition to the cloud. With a portfolio of over 35,000 access agreements around the world, businesses have a wide range of flexibility in their connectivity and data transfer options such as broadband, DIA, ethernet over copper or wireless.

It is all about the experience and Rob plans to improve the agent experience with improved quoting and contract processing resulting in faster turn around and improved speed to market.

GTT is redefining global communications to serve a cloud-based future, connecting people across organizations around the world and to every application in the cloud. Their clients benefit from an outstanding service experience built on their core values of simplicity, speed and agility. A Fortune Future 50 company, GTT owns and operates a global Tier 1 internet network and provides a comprehensive suite of cloud networking services to any location in the world.

For more information, go to: https://www.gtt.net/us-en/

Throughout the twenty-first century, communications technology has been touted as a transformative force for good, ending isolation and instantly connecting people on many levels. There is however a dark side. The same technologies that bring distant markets and people together are being used to enable human trafficking. In this podcast, Dr. Joanna Rubinstein, President and CEO of World Childhood Foundation (WCF) USA and a commissioner of the ITU/UNESCO Broadband Commission for Sustainable Development, discusses how the telecom industry, unintentionally, plays a role in this disturbing problem and discusses some remedies. Rubinstein reminds readers that the issues are global and local, and that networks are a way the business of human trafficking is coordinated. Telecom companies will want to take steps not play host.

Rubinstein was recently appointed as a commissioner of the ITU/UNESCO Broadband Commission for Sustainable Development. She serves on numerous boards/committees, including the board of The Global Partnership to End Violence Against Children, the UN World Tourism Organization’s Network on Child Protection in Travel and Tourism, the Leadership Council of the Sustainable Development Solutions Network, the steering committee of the ECD and Peace Building Consortium, and on the board of International Science, Technology and Innovation Centre for South-South Cooperation (ISTIC) under the auspices of UNESCO. She is also a member of the scientific advisory board of the Global Health Initiative of Chicago University, and a former member of the World Economic Forum Global Agenda Council.

Visit https://www.childhood-usa.org/

This 3-part series focuses on Cisco Partner profitability. Netformx explores how Cisco Partners can increase the benefits they receive from Cisco incentive programs by incorporating reward management in both pre and post-sales processes, as well as in the ongoing customer relationship such as renewal management.

The first podcast focused on Post-Sales talking about the many sales and incentive opportunities Cisco offers to Partners, providing benefits both to the Partner and their customers. Highlighted were some of the stringent requirements Cisco programs have and the challenges of managing those Cisco rewards. The second podcast focused on the Pre-Sales stage, discussing how managing the Cisco programs and incentives early in the sales cycle provides a better opportunity to maximize profitability and increase margins.

This 3rd podcast is about Renewals and enabling Cisco Partners and their end-customers that purchase Cisco SmartNet support contracts to manage their assets and contracts which is one of those things that can keep you up at night.  IT solution providers are on a journey to transform their businesses and meet their enterprise customers’ desire for more self-service capabilities. IT solution providers that automate interactions with their end-customers see higher retention rates, improved customer experience, and greater loyalty. The ability for Cisco partners to instantly open portals for end-customers to view and manage their service contracts is a game changer that improves both partner and end-customer productivity.

Listen to the full Podcast Series

For more details visit www.netformx.com or contact [email protected]

The race to the cloud requires a full team of experts.  Most companies may have some, but not all required. Rackspace provides a fanatical experience for both customers and now Channel Partners. Michael Stephens, Director of Channel Sales and Lisa Mclin, North America Channel Sales and Channel Chief provide a sample of the enthusiasm and passion about Rackspace as a company and the service they provide their customers.

Lisa Mclin

Michael Stephens

They have just released a new tool set called the “All Cloud Guide App” for use on phones by partners to help them ask the right questions of customers to give the customers the exact solution for which they are looking.

If you are an agent or master agent, Rackspace provids a very complete solution for those in the cloud, those needing a hybrid solution and those moving to the cloud completely.  They not only have the solutions, but they also have the technical staff with credentials for all the major technologies involved.

Your Trusted Global Partner with An Unrivaled Portfolio

Whether you need to spark innovation, adapt faster to a changing marketplace, or get more out of limited IT resources, they have the right people and the right technologies to get you there. Unlike other providers, they can do it across the entire technology stack.

Your success drives everything they do – and they mean everything. That’s why they offer the industry’s broadest portfolio of applications, data, security and infrastructure services. And that’s why they’ve built a deep bench of passionate, proactive experts across the world’s leading technologies — delivering unbiased solutions to help you thrive in a complex, multi-cloud world.

For more information, go to: https://www.rackspace.com/

Digital transformation is driving the need for enterprises and consumers to adopt new ways of doing business. The recently launched AT&T API Marketplace is designed to help solve today's communications challenges by allowing enterprises, developers and end-users to easily embed real-time communications applications such as voice, video, text and file sharing directly into business processes with no coding experience. AT&T’s Greg Johnson discusses the rationale behind the new AT&T API Marketplace, its target customers and its partnership with Ribbon. Sacha Gera from Ribbon also joins the podcast to discuss the growing importance of Communications Platforms as a Service (CPaaS).