Telecom Reseller / Technology Reseller News

Andy Powers, Founder and CEO of Clique, discusses with Don Witt, of the Channel Daily News, a TR publication, the Clique delivery of HD Voice which features:

Ultra-wideband HD audio

Pin-less conference dial-in

Enterprise-grade security

Mobile, Web & PSTN

Global Reach

AI & Machine Learning Driven Transcription

Listen in as Andy describes their product and channel used for the HD Voice.

Andy Powers

Clique is a leader in the API and Communications Platform as a Service (CPaaS) economies. Using their cloud-based platform, Clique delivers High-Definition voice where businesses want it.

Enterprises turn to Clique to make it easy for businesses to provide secure and efficient communications. When engaging with their customers across lines of business or horizontal applications like team collaboration, investor relations and human capital, enterprises embed Clique’s SDKs and APIs to enable voice, messaging, and other communications technologies.

Embedding Clique technologies allows enterprises to expand and evolve their communication capabilities across their business applications.

For more information, go to: https://cliqueapi.com/

There is a lot of discussion today – across industries and geographies – regarding the strategic importance of improving customer care and customer experience. In this podcast Rob McDougall of Upstream Works discusses the business benefits and measurable value of offering exceptional, repeatable customer experiences across the organization. According to McDougall, the shift towards digital transformation is in response to customers becoming increasingly digital-focused in their day to day lives. But why are some organizations slow to get started? McDougall suggests that the digital transformation is often perceived as disruptive and costly – but that it needn’t be.  McDougall explains “It starts with clearly defining goals with stakeholders from across the enterprise, and a flexible, smart integration strategy so that you can leverage existing applications and data. You also need to anticipate and plan for solution growth and evolution so that future costs and disruption to your operations are kept to a minimum.”  McDougall discusses alternatives to the rip and replace strategy, including Upstream Works for Finesse on Cisco platforms, and highlights some of the typical, measurable impacts it has on productivity, costs, and ROI.

More at https://www.upstreamworks.com/

It was a pleasure to speak with Alex Danyluk, Chief Strategy Officer with Avant at the recent Channel Partners show in Las Vegas, NV.  During the conversation Alex told Don Witt, of the Channel Daily News, a TR publication, about Avant’s excellent growth.

Additionally, the two Avant reports were discussed.

The 2019 Annual Cloud Channel Survey Results

2019 State of Disruption

Both provide very insightful information about the channel and what is driving some of the business decisions being made.  You will be surprised with some of the key factors involved.

Are you a CIO?  Is your company an innovative one or non-innovative one? Listen in to find out what other CIO’s are thinking and how they are responding to the demands placed on them base on the speed with which technology is changing.

Alex Danyluk

Are you in charge of network security?  Are you afraid of your job? You must listen to this podcast for some very relevant information.

Avant is the premier distributor of next generation IT technologies.

They lead the industry in channel sales enablement of next generation IT solutions.  AVANT passionately empowers people to be the best sellers they can be by:

Building platforms and processes for effective sales enablement

Providing access to phenomenal sales experts

Building market knowledge and intellectual capital

Achieving revenue through win-win business models

For more information, go to: https://www.goavant.net/home or

https://www.goavant.net/disruption & https://www.goavant.net/survey

Einsis offers a deep bench of highly trained technical staff and a multilingual team. The company offers a window into Asian markets.

“We started as resellers but now we are all about services,” says Daniel Xavier, Vice President Products and Services for Einsis. In this podcast, we learn about the newest member of the AscdiNatd, South Korea based Einsis. Einsis offers a wide variety of products and services, including server, storage, networking and parts. The company offers major brands such as HP, IBM and more. Maintenance services, secure data erasure and end of life IT disposal, are part of the picture.

In this podcast we also learn that Einsis offers data center services and “as a service” platforms that, combined with the company’s multilingual capacity, offer North American companies a chance to penetrate critical Asian markets such as China, India, Pakistan, South Korea and Japan. In this podcast, Xavier also discusses his company’s deep technical bench, the firm’s third-party services and their white label program.

Visit www.einsis.com/en

Shashi Kiran, Aryaka’s recently appointed CMO speaks with Don Witt of The Channel Daily News, a TR publication about the SD-WAN market. Listen in the this very insightful and SD-WAN market defining discussion. Moving to the cloud? Consider the following:

Solutions that drive the application performance and predictability

MPLS replacement

The consumption-based approach with managed service offerings

Shashi Kiran

a) Application related

b) Compute related

c) Analytics

d) WAN

With Aryaka providing very integrated stack, delivering agility in activating new sites anywhere in the world with 20 to 30 milliseconds away from the nearest POP and providing the technology offering with global reach makes them a truly global SD-WAN player.

Aryaka provides the only viable SD-WAN for global enterprises that delivers significantly better performance for cloud and on-premises applications — voice, video and data — for enterprise datacenters, branch offices and remote/mobile employees anywhere in the world.

Unlike legacy network technology, such as MPLS, that takes months to deploy, Aryaka’s Global SD-WAN can be deployed within days. It is delivered as a service, so IT organizations can consume global networking services the way they would consume SaaS applications like Salesforce and infrastructure-as-service like AWS and Azure.

For more information, go to: https://www.aryaka.com/

Zane Long, Senior VP of Global Channel Sales for RingCentral, features PCM – a system integrator based out of California – a new member of the RingCentral national partner program to Don Witt of the Channel Daily News, a TR publication. The PCM national sales organization will help provide additional leads for the RingCentral sales team to close on their behalf.

Zane Long

Moving forward, UCaaS will continue to drive some of the movement to SD-WAN and both technologies will continue to be complimentary.

RingCentral is now being recognized by their channel partners as a Preferred Status Provider.  This is based on the quality of the product, the customer experience and the sales program that has been put in place.

RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral’s cloud pbx unifies voice, video conferencing, team messaging and collaboration, online fax, meetings, and integrated contact center solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows with APIs for voice, SMS, messaging, meetings, and fax.

For more information, go to: https://www.ringcentral.com/

“The market has spoken, and this is a subscription world,” says Mike Baur, Chairman and CEO of ScanSource. In a podcast recorded on the opening night of this year’s ScanSource Partner Summit, Baur gives us a look at his vision for ScanSource and the market for the next five years, while looking back five years to an inflection point for one of the nation’s largest IT distributors. According to Baur, ScanSource realized important changes needed to be made in 2015. In this podcast, Baur discusses those changes, including the acquisition of Intelisys, a burgeoning relationship with the end user community and an embracing to the cloud business model. In the digital transformation, Baur sees selling both devices and connectivity as part of a larger picture. We also learn in this podcast, for the first time, about three new programs: Ignite, Hot Wireless and Fast Lane. Together these are initiatives that help ScanSource’s partner community embrace a cloud communications, customer driven, customer central future.

Visit www.scansource.com

There are three basic product lines: Mach Managed Failover, Mach Managed Routers and SD-WAN via LTE. Don Ochoa, CEO of Mach Networks reviews current technology and how his company is providing inexpensive options to network operators as well as VoIP users for redundant connectivity with Don Witt of the Channel Daily News, a TR publication.

Sales of T1s, MPLS, DSL and other circuits are declining while LTE and IoT are increasing.  Fifty percent of distributed enterprises will deploy some sort of SD-WAN solution by 2021.

Don Ochoa

When setting up a back up network, it is not a second T1 or 2nd connection to the internet.  It needs to be another carrier and connection technology to make sure it is truly redundant.

Wireless WAN failover is different because data traffic is going over the cellular network even if all of your landline connections ae lost.

White label options are available for service providers to sell services under their own brand. Agents receive an up-front commission as well as monthly recurring revenue for the life of the customer’s service with Mach Networks.

Driven by a passion to provide superior connectivity solutions to service providers, SMBs, and corporations across the nation, MACH Networks in Carlsbad, CA, offers a wide range of cost-effective products and services. This trusted managed service provider understands the need for increased speeds and strong partnerships, which is why they provide top-of-the-line 4G LTE networks and technical support from trusted industry leaders. In order to effectively compete in today’s rapidly changing markets, your company needs diverse and reliable connectivity solutions. Since 2008, MACH Networks has been providing cutting-edge and affordable network designs that start with custom applications.

For more information, go to: http://www.machnetworks.com

The biggest challenge, and maybe the largest opportunity facing the partner community, is the vast work of changing-out installed phone systems in small businesses, that though dated, continue to provide reliable service. Over a decade into the cloud communications era, all sorts of smaller firms, and small sites in larger companies, remain in the 1990s. In this podcast with John Roth, Senior Vice President of Sales Operations, we learn about Star2Star’s two big flagship brands, StarCloud and StarCloud+ and how they enable partners to offer just the right combination of services to companies that want to embrace change. We also learn about disaster avoidance options and keeping local calls local and secure. Roth also discusses how Star2Star offers a spectrum of services so that partners can engage at the level that best matches their business model, from full serve installation companies to brokers. Star2Star is a proud member of the CCA.

Learn more at www.star2star.com or contact John Roth at [email protected] or 941-960-8220

Eric R. Stark Director of Sales for Global Business Solutions discusses the technology that Viasat offers with Don Witt of The Channel Daily News, a TR publication.  Being able to offer broadband speeds to 96% of the population allows Viasat to be used as a primary for many companies in metropolitan, suburban or remote areas.  It is also a great option for redundancy service when traditional carrier services go down. Being able to provide the solution in 3 to 5 business days is another plus.

Eric Stark

For those resellers, master agents and aggregators looking to round out their solution while expanding their geographic coverage, Viasat delivers a very aggressive program and a quality service.

Line of sight issues may occur between two points and speed may be slightly reduced, but because of the transmission requirements, packets and data are not lost. This is an excellent option for redundancy and disaster recovery.

Viasat is the global communications company that believes everyone and everything in the world can be connected. For more than 30 years, Viasat has helped shape how consumers, businesses, governments and militaries around the world communicate.

Today, they’re a global team of fearless innovators finding better ways to deliver connections with the capacity to change the world. They’re developing the ultimate global communications network to power high-quality, secure, affordable, fast connections to impact people's lives anywhere they are—on the ground, in the air or at sea.

Viasat is a growing, global company — more than 5,500 strong across 28 offices — all with a focus to bring really great service to all. They have a history of delivering results built on bold promises — to their customers, partners, and shareholders.

For more information, go to: https://www.viasat.com/