Telecom Reseller / Technology Reseller News

telisca are consistently developing Unified Communications to suit changing market trends and enhancing users’ experience.

In this podcast Ben Djamaluddin, Business Development Manager from telisca gives you an introduction into the company, who for 15 years have been creating bespoke applications, including adaptations for the evolving Cisco Unified communication platform.

If you want to make Unified Communication better, either by enhancing the end users’ experience, changing the management process to help administrators or just by providing bespoke solutions to meet your customers’ needs, then telisca can help.

Ben explains how all of this is achieved and covers several case studies to give you a clear picture of how there products slot in.

More at http://telisca.com/.

by Gary Audin

Collaboration makes you more productive. Collaboration accelerates your work progress. Most organizations have to work with multiple voice, video and collaboration products and services internally and especially when working with external organizations. Managing multiple collaboration platforms is the reality.

Tim Armstrong, VP Product Marketing at Nectar www.nectarcorp.com and Gary Audin recorded this EDUcast to provide insights into managing collaboration. Tim points out that many organizations deal with multiple collaboration platforms and have to manage each one separately. These organizations already have their own management tools. Tim provides insights into collaboration technology and the challenges and solutions for managing the platforms with a hybrid approach, on-premises and in the cloud. He discusses the new cloud service, Nectar 10, as an example of how to manage multiple collaboration solutions with a single architecture and solution.

What you will learn in this EDUcast:

Collaboration Technology

User Experiences

Collaboration Management

Network Transformation

UC Health Domains

Cloud Advantages

Visit Nectar at Enterprise Connect March 18 to 21 at exhibit booth #927 and learn more about the new Nectar 10 next-generation monitoring platform. Nectar 10 is the industry’s most powerful and easy-to-use multi-vendor reporting, monitoring and diagnostics tools. Purpose-built for voice, video and real-time collaboration, Nectar 10 is designed for the cloud era with best-in-breed support for hybrid, premise and cloud-based environments.

Nectar Services www.nectarcorp.com has been committed to delivering market-leading software solutions that empower our partners and customers to dramatically improve management, visibility, and service delivery across global and enterprise converged Voice-over-IP (VoIP), SIP and MPLS networks.

As companies switch to the modern open office, meeting rooms are becoming more critical. Glass, furnishings and other surfaces can make creating a good audio connection with workers attending the meeting remotely, a challenge. In this podcast Adrian Doughty, Director, North American Sales gives us a look at Nureva’s HDL300 audio conferencing systems. Adrian discusses Nureva’s recently announced Active Zone Control and the HDL300 system’s Microphone Mist™ technology. In this podcast we also learn about additional enhancements and features. Enterprise Connect offers end users to understand how these technologies interplay with other technologies in the meeting room’s ecosystem. Visitors to the show can receive hands-on demonstrations of Nureva’s products at booth 1732.

As Enterprise Connect opens, Ray Watson, Vice President of Innovation at Masergy, joins Telecom Reseller to discuss Masergy’s Enterprise Connect announcements surrounding their Cloud Contact Center platform. These announcements include a new, AI-driven Intelligent Virtual Agent voice assistant and their success and global premier partnership with Cisco for its Customer Journey Platform.

Ray also discusses how Masergy’s customer-centric culture yields high customer service scores and orients all levels of the company toward effectively solving customer's biggest enterprise connectivity, communications, and security challenges.

Masergy enables global enterprises to innovate, disrupt and dominate their industries with transformative solutions in secure SD-WAN, cloud communications and managed security. Built on the world’s most innovative Software Defined Platform, Masergy’s agile technologies, customizable solutions and unmatched customer experience are why leading organisations rely on Masergy to stay ahead of the competition.

Don’t fear what’s next. Be what’s next with Masergy.

Learn more and follow Masergy on its blog at Transforming Enterprise IT, Twitter@Masergy, LinkedIn and Facebook.

Plantronics, Inc. today announced that the company will be renamed: Poly. In this podcast, Chris Thorson, Senior Director, Global Solutions Marketing, discusses how the newly combined companies of Plantronics and Polyom will now brand as a single firm with a new name. Thorson also describes how the company looked carefully at its past, the role that the firm's products play in business and other spaces, and the needs of Plantronics and Polycom customers in the future.

We learn about how creating a new band called Poly reflects the way the products must work with many platforms and in many environments. Thorson discusses how he believes the new name will accurately reflect the company's contemporary approach to delivering end points and other products. Thorson also describes how the company's new logo was created, with reference to the company's storied past, but also with a view of the future where Poly delivers seamless experiences.

Listen to the podcast below the animated logo video.

SANTA CRUZ, Calif. – March 18, 2019 – Plantronics, Inc. today announced that the company will be renamed: Poly. The new name combines the Plantronics and Polycom brands as a single firm with a new name. Poly describes itself as a technology company focused on the human experience of communications and collaboration, aiming to make communication as rich and natural as in-person. A very large share of the Poly portfolio consist of end points which must work with many platforms, work settings and environments.

Poly, which means “many,” leverages the legendary audio and video expertise of Plantronics and Polycom and its breadth of smart endpoints that connect across and between unified communications platforms to reduce the distractions, complexity, and distance in the modern workspace. Poly aims to be the solution of choice whenever and wherever collaboration clouds reach people.

“Today feels like my first day as CEO of a new company,” said Joe Burton, president and chief executive officer, Poly. “We see limitless opportunity for how people communicate and collaborate today. With advancements in AI, machine learning and new technologies, we see a future where Poly makes the connection, then quietly steps out of the way to become the one thing you don’t notice in the meeting.”

Poly will focus on four distinct areas of innovation:

Making workspaces intuitively work for everyone. The modern open office has introduced distraction and noise into the work place, leading to lower productivity and employee satisfaction. Poly offers solutions today to address audible distraction in open spaces as well as technologies that make huddle rooms as powerful as traditional board rooms.

Helping people collaborate, their way. People are now using three or more collaboration solutions in a given day and need endpoints that work with and across those solutions. Poly offers a wide range of solutions to meet this growing need.

Designing solutions that are mobile-first for the modern workforce. Whether it is using a personal smart phone as a “business phone” or navigating through a day where personal and business blend, workers need voice and video capabilities that move with them. Poly’s recently announced Elara 60 recognizes this is the new normal and joins Poly’s award-winning mobile headsets to give people high quality tools to be productive from anywhere.

Advancing cloud services that help IT pros and users get more out of their devices. As the macro trend of end user empowerment continues, IT pros are more challenged to know what is being used, and where. Poly is focused on making easy-to-use solutions also easy to manage.

The Poly logo honors the company’s new path forward as well as its legacy: its lava red color and angle of letters form a propeller to reflect Plantronics 60-year aviation lineage while its three legs are inspired by the design of Polycom’s iconic conference phone.

“Our new brand represents the many elements of our history that we bring together to enable people to work the way we all work now, which is anywhere and across multiple collaboration tools,” said Amy Barzdukas, executive vice president and chief marketing officer, Poly. “No other company has as many communications devices and services that we offer across any platform of choice, and the true power will be in how we bring them together so people can do more.”

New Solutions, Demonstrated Hands-On

Starting today at Enterprise Connect 2019, Poly is unveiling new products and services to realize the company vision. Visitors to the Poly booth (#713) will have a chance to meet with executives to learn more about the new company and its latest offerings, which include:

Polycom Studio, an easy-to-use video USB bar that upgrades huddle rooms to business class and works with services like Microsoft Teams,

“This will be our largest investment in Enterprise Connect,” says Jim Fairweather VP Sales and Marketing for Sennheiser. According to Fairweather, virtually the entire executive team of the organization will be at the event, hosting a large booth on the exposition floor and hosting a lounge where attendees can experience Sennheiser’s news products and see the company’s products in action. Sennheiser will also be hosting a session on "How Will We Work in the Future", which will look at the role of AI. Fairweather discusses Sennheiser’s commitment to making the highest quality products, capable of navigating their way through the modern, and sometimes noisy, office.

Visit http://sennheisercommunications.com/

According to Wissam “Will” Yafi, the IT environment has a digital ecosystem deficiency. Yafi says that an ecosystem consists of companies collaborating to bring about a product or a service. In the cloud, these companies might bring together resources, systems and information. Despite a widely celebrated departure from “siloed” technologies, often these platforms just don’t work together. In this podcast, Yafi outlines the problem, explains the causes and then outline a solution.  Yafi believes that his company, TidWit, brings a unique perspective to an underreported problem.

Visit www.tidwit.com

“The technology that we put into this is unmatched by anyone else in the world,” says Urban Gillis, Vice President, Sales at BlueParrott. “Many of our products boast 96% noise cancellation,” reports Gillis, a number verified by third party testing. In this podcast we learn about BlueParrott’s industrial environment pedigree and how the product has applications for today’s noisy office environments as well as many settings where unmatched noise cancellation technology is called for. The BlueParrott brand, which is a part of the Jabra family of headsets, offers enterprises the ability to offer frontline workers with collaborative, hands free communications. Utility workers in the field, for example, armed with BlueParrott products can communicate with each other, a remote center and offsite engineers. Gillis outlines how in verticals such as healthcare, retail and more where workers need durability, a physically rugged product and state of the art noise cancellation.  BlueParrott products also can improve worker communication and conditions. Companies have been able to replace distracting radio traffic with only the information the individual worker needs to hear. Old fashioned radio communication can in some cases be replaced by BlueParrott’s modern mobility options. Gillis outlines new channel partner programs, the Jabra One Zone Program and opportunities to begin selling BlueParrott as well as upcoming events where the products will be featured.

BlueParrott for Business

BlueParrott products are engineered for superior communication in high-noise environments. Join Urban Gillis, Vice President, Sales – BlueParrott, and his expertise on how the BlueParrott franchise offer professional, powerful, and discreet solutions for enterprise solutions. New verticals and use cases are identified from hospitality to warehouse and manufacturing. BlueParrott products offer comfortable and lightweight options in ruggedized environments from dust and water.

Urban highlights a new video showcasing the BlueParrott capabilities. You can view the video here.

You will also learn on the channel offerings from Jabra One Rewards and marketing support. Become an authorized BlueParrott partner today here. Contact your Fontel account manager today to learn more.

Visit https://www.fontel.com/products.php?c=Wireless_Headsets&ID=212

by Gary Audin

As organizations modernize to IP and the Internet of Things (IoT), it is important to consider the impact on the local area network. Organizations are beginning to look for more innovative upgrade methods and are changing the conversation around LAN design to improve their IP outcomes.

John Croce, CEO of NVT Phybridge (www.nvtphybridge.com) and Gary Audin discuss the need to enhance traditional LAN design as organizations expand their network to include IP phones, IP cameras and other IoT devices. John covers the Modern LAN Principles, which include:

Build your network from the outside-in. Start by considering the needs of the endpoint to determine the best topology for the supporting infrastructure

Build a sustainable LAN strategy with the flexibility to evolve with the growing needs of the organization

Ensure a cyber-secure and robust LAN strategy with point-to-point connections between the endpoint and the application

Be environmentally responsible during modernization. Consider innovations that allow the re-use of existing infrastructure assets

Maximize the ROI of your IP upgrade by simplifying infrastructure requirements and allocating cost savings to more IP devices and applications

Leverage new PoE innovations to accelerate deployment and eliminate disruptions

What you will learn in this EDUcast:

How to use Modern LAN Principles to overcome the traditional barriers to IP communication and security

How to enable Modern LAN design with PoE switch innovations

Modern LAN success stories

Developed by industry analysts at Frost & Sullivan’s, the Modern LAN white paper provides consultants, resellers and the modern enterprise with a revolutionary set of new best practices to accommodate the impact of the Internet of Things on the local area network. Download the Modern LAN white paper: http://themodernlan.org/

If you are attending Enterprise Connect, visit booth # 1832. If you are attending ISC West, visit booth # 11115 or GSX 2019, visit booth # 1627 to see the NVT Phybridge products in action.

NVT Phybridge www.nvtphybridge.com is a global leader in Power over Long Reach Ethernet (PoLRE®); leveraging Modern LAN principles and SmartPathPoE™ technology to make IP connections simple, secure and cost-effective. The NVT Phybridge CHARIoT series of award-winning switches help customers modernize to an IP-based network; transforming their new or existing infrastructure into an IP path with power. NVT Phybridge is a North American-based technology company with global reach dedicated to practical innovation; producing innovative and affordable long reach PoE solutions for over 24 years that are currently supporting millions of IoT endpoints globally.