Telecom Reseller / Technology Reseller News

“We can work with any telephone system and with any environment,” says Carl Nancollas, Channel Manager of Storacall. Stroracall is one of those rare companies in the IT and telecoms markets that can trace its heritage back almost fifty years, to 1969, an era that predates even the first fully automated PBXs. Today, Storacall offers simple to use and easy to access call recording for just about any end user, any industry or application and with virtually any platform. In this podcast, Nancollas discusses at length his core call recording product and how that product has been specialized for industries as diverse as health care to automobile dealerships. Nancollas reports that the company is now actively seeking to expand its partner relationship in the US. He believes that Storacall offers some unique product difference and therefore new opportunities for channel companies looking to place something unique in their portfolio.

Visit www.storacall.co.uk

See Storacall videos here www.storacall.co.uk/videos.php

The move to a new generation of technology is driver by three things:

Business model

Technology

Government policy

 

Roger Nichols, 5G Program Manager at Keysight Technologies, explains to Don Witt of The Channel Daily News, a TR publication, that in addition to the above, one needs to know what you are measuring.  The Business is driven by the actual use.  Technology is a consolidation of components into new chips and devices. Lastly, policy that is decided by government is significant.  In the US for example, spectrum is auctioned off.  In Japan and China, it is allocated. Each option has its own responsibilities and restrictions.

So how do we know who is winning? We know that early stages of 5G are being implemented around the world.  The ultimate result of 5G will potentially reimagine everything from the iPhone to healthcare to connected vehicles. The new applications using 5G will be as big as Facebook and Google and change our life styles completely.

Keysight helps carriers and managed service providers test and monitor their networks.  Major carriers from around the world are using their technology to insure the integrity of the network and maintain QoS for their customers

Listen in and find out how they can help you and your network.

At Keysight, they are driven to deliver breakthrough solutions and trusted insight in electronic design, test, manufacture, and optimization to help customers accelerate the innovations that connect and secure the world.

Whether you are seeking to overcome barriers to innovation, transform your development processes, or simply be first and best in your market, Keysight’s solutions optimize networks, integrate workflows, and validate tomorrow’s technologies with unprecedented performance backed by decades of research and expertise.

For more information, go to: https://www.keysight.com/us/en/home.html

“Customers are making demands on their partners and their partners, of course, are their trusted advisors,” says Zane Long, Senior Vice President of Global Channel Sales at RingCentral. Long calls this the “bubble-up effect” where Long sees, “…more and more customers going to their partners to demand a UCaaS solution. The partners Long is speaking of represent the vast channel of the legacy OEMs in the UC and telecom world. In this podcast, Long outlines how that conversation leads partners to RingCentral’s door. Recorded just as AGC Networks, a global technology solutions integrator, and RingCentral, Inc. announced their new partnership, Long outlines how this new alliance will bring cloud communications solutions to enterprises around the world. Long outlines how the partnership will impact organizations and enterprises of different sizes and discusses at length the opportunities to migrate from prem to cloud.

Read about the partnership

Visit www.ringcentral.com

Atchison Frazer, Worldwide Head of Marketing for Versa Networks reviews their SD-WAN technology with Don Witt of The Channel Daily News, a TR publication. Atchison goes on to explain how they have over 600 SD-WAN networks installed around the world.  While they started as a security solution, they now have a full stack of VNF software services available within the same fabric which includes:

Network Security

SD-WAN capabilities

Core routing functionality

SD-WAN in a Branch including wireless access points

Their technology can eliminate the heterogeneous enterprise network created from expansion, merger and acquisition making it one homogeneous network.  They do support hybrid networks very creatively with a network overlay.

Moving to the cloud? Expanding your network? Need more security? Listen in for a few great tips.

Versa’s VNF-based SD-WAN solution allows service providers to deliver a comprehensive, cost-effective managed SD-WAN service that includes advanced connectivity and security functions.

Based on Versa networking and security VNFs, coupled with commodity hardware, the Versa SD-WAN solution includes key managed service capabilities such as multi-tenancy, multi-service, elasticity and zero-touch provisioning. Multi-tenancy, both at the data center/cloud and branch site, improves service agility when provisioning new customers, as well as significantly lowers capital and operating costs. Multi-service capabilities and service chaining ensure that providers can include critical security functions like next-generation firewall and secure web gateway in their managed service and have them automatically integrate with other networking functions.

For more information, go to: https://www.versa-networks.com

by Gary Audin

SD-WAN is a solution for today’s operation of WANs. It can be a reducer of TCO. It can provide a fast ROI. Channels can offer a service that is a fully integrated network, security, and analytics service. It can change the NOC by increasing efficiency and reducing staff. It can reduce the complexity when responding to network outages.

Hemen Mehta, VP Enterprise and Channel Sales and Rob McBride, Head of Product Marketing at Versa Networks www.versa-networks.com and Gary Audin recorded this podcast at the Channel Partners Evolution conference. Hemen and Rob go beyond justifying why SD-WAN is a good choice. They both offer insights and educational information for the channel and their customers. The conversation plays as a tutorial on SD-WAN. They focus on the analytics value that can deliver business continuity and disaster recovery with active-active implementations that are transparent to the customer’s end users. The Versa offering takes fragmented networks and unifies them into one dashboard for operations and security.

Versa Networks www.versa-networks.com is a leading innovator in the SD-WAN and SD-Security market. Versa's solutions enable service providers and large enterprises to transform enterprise WAN's to achieve unprecedented business advantages. Versa's carrier-grade cloud-native software platform provides unmatched agility, cost savings, and flexibility, transforming the business of networking. The company is backed by premier venture investors Sequoia, Mayfield, Artis Ventures, and Verizon Ventures.

“With CallTower we’re very unique,” says William Rubio, CRO. “What we have been able to do is to put the Skype servers within our data centers to actually provide a native integration with the rest of Office 365 and the Microsoft ecosystem.” In this podcast we learn about native integration and how Rubio contrasts this highly integrated approach to what he describes as a more limited transactional approach offered by some other companies. Rubio describes how CallTower offers partners a chance to participate in a high growth market. We learn about Synergy and CallTower Advantage.

Visit www.calltower.com

by Gary Audin

Jive Communications became part of LogMeIn in April 2018. By joining forces, they offer an integrated solution with the LogMeIn products. Jive/LogMeIn sells about ½ their products and services through the channel. Jive products and services deliver high (40+) NPS scores for their channel partners.

Jim Somers VP Marketing for LogMeIn’s Communications and Collaboration www.jive.com and Gary Audin recorded this podcast at the Channel Partners Evolution conference. Jim covers the value and benefits of the combination of LogMeIn and Jive. He discusses how they help channels manage an average of 13 vendors through their support programs. Jive helps the channel with a valuable revenue stream and the ability for the channel to create a loyal customer base.

Jive Communications www.jive.com is a premier provider of enterprise-level unified communications (UC) services and cloud-based phone systems. Now a part of the LogMeIn family, Jive Communications continues to provide innovative communications solutions that drive meaningful interactions, promote stronger relationships, and create better outcomes for small and mid-size businesses. The company specializes in hosted VoIP, contact center, mobile applications, video conferencing solution, unified communications, and more.

by Gary Audin

A channel needs vendors that deliver valuable and reliable products and services. Channels that sell communications services meet a headache called taxes. Many channels go to separate firms to handle the taxes. What if you not only sold a high value communications service but could also have the service provider do you taxes for you?

Mark Sher VP UC Product and Marketing at www.intermedia.net and Gary Audin recorded this podcast at the Channel Partners Evolution conference. Mark mentioned that Intermedia is very channel focused, selling about 85% through channels. He discusses how Intermedia has grown and the portfolio of services it can offer to channels. He spends time on the communications tax issues. Did you know that there are 18,000 domestic tax jurisdictions? He continues with a discussion of how Intermedia supports the channel from marketing through sales to technical support.

Intermedia www.intermedia.net is a Unified Communications as a Service (UCaaS) and business cloud email provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to SMBs and the partners that serve them. More than 110,000 business customers and 6,500 active partners rely on Intermedia for greater reliability and productivity. Intermedia’s broad yet tightly integrated suite of cloud applications is managed through one intuitive point of control and is backed by a 99.999% uptime service level agreement (SLA). Offerings include cloud voice, web/video/content sharing and conferencing, chat, presence, file backup, sync and share, business email, identity and access management, security, archiving, and more. Intermedia is the only business cloud application provider to have twice been certified by J.D. Power for its superior 24/7 technical support in 2016 and 2017.

In their move to the cloud, enterprise must consider multiple business and employee requirements. It they are going to make the move themselves, they will need:

Experienced Staff

Networking

Security

Application knowledge

Redundancy

Financial resources

24/7 support

Laurent Zimmerli, VP of Product Marketing at Open Systems goes on to explain to Don Witt of The Channel Daily News, a TR publication, how enterprise needs to weigh these costs with those that would be charged by an MSP. The difference can be quite significant.  MSPs are performing these tasks for hundreds if not thousands of enterprise customers with reach around the world. They have the experience and know how. They can help bring the heterogeneous enterprise network under one homogeneous network with the latest SD WAN, security and redundancy standards while providing around the clock support.

At Open Systems, they aspire to the highest client satisfaction in the market.

Since 1990, they focus on networks and security for global enterprises, NGOs and institutions. They combine technologies, processes and the best human expertise available on the market. Their service quality and operational excellence results in the highest client satisfaction in the market.

For more information, go to: https://www.open.ch/en/index.php

by Gary Audin

Channel success benefits from vendor support in marketing, sales, technical support, and customer followup relationships. VARs and MSPs need to continually expand their revenue base. Selecting and working with a vendor that constantly adds to their portfolio is the best choice.

Alan Rihm, CEO of CoreDial www.coredial.com, and Gary Audin recorded this podcast at the Channel Partner Evolution conference. Alan discusses CoreDial’s additions of partners and why CoreDial has been so successful especially in the SMB market. He discusses their platform CoreNexa that includes UCaaS, UC Client, Mobile, Contact Center and IVR. Alan continues with comments about the skillset requred for selling contact center technology. He finishes the podcast by explaining the new partner programs and technology innovations that CoreDial will be bringing to the market.

The CoreDial www.coredial.com experienced team strives to retain supportive talent that have grown with our company and understand the business from every angle. Because of this, selling direct to end-user customers enables us to answer any question or concerns you may have. With a diverse knowledge of the cloud communications industry, understanding its past, present, and most importantly, are poised for its future. The CoreNexa platform offers unparalleled services that, combined with our exceptional people, proven processes and innovative technology, enable CoreDial Partners to be more competitive so they can provide added-value to their current market share, expand into new markets, and make their offerings stickier.