Kevin Ryder, Chief Marketing Officer of IR, discusses their latest customer survey which revealed some interesting results about the implementation of UC technology with Don Witt of The Channel Daily News from Telecom Reseller.
Kevin provides the concept of the survey - the role of UC in the digital transformation of business organizations. And then addresses the following questions:
Current meetings are unproductive to the point of wasting 50% of the time per participant. How can that be changed?
In a multi-vendor world, how is the testing integrated to include all of the vendors to achieve a complete solution?
Tools are always important in communications. Monitoring the network to identify trouble spots and maintain high quality is imperative. How does IR fit in to the picture?
Better technology testing as well as planning for the installation seems to be the answer with the organizations complete commitment to the solution.
About IR
IR is the corporate brand name of Integrated Research Limited (ASX:IRI), a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.
More than 1,000 organizations in over 60 countries—including some of the world’s largest banks, airlines and telecommunications companies rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe.
Every second millions of critical systems and networks keep the world ticking. And every second, thousands of teams work tirelessly to maintain order but the threat of a problem is never far away. IR makes sure these systems run at their best and predict vulnerabilities before they arise.
Their vision is to make the world a smarter, easier place to live and work, where people and technology interact in a frictionless way.
Their mission is to create innovative technology that optimizes operations, predicts business disruption and automates the steps to improve the experience of every interaction.
- See more at: http://www.ir.com