Telecom Reseller / Technology Reseller News

Polycom has been the leader in the Office conference room for years and with these two announcements, they continue their leadership role. Michael Frendo, Polycom’s Executive Vice President of Worldwide Engineering, describes the enhancements to the conferencing solution to Don Witt of The Channel Daily News from Telecom Reseller.

The solution makes it easy for people to join and manage the Conference. The EagleEye follows the person speaking while providing screen shots of the conference room allowing viewers to visualize the speaker’s body language, as well as the others in the conference, providing another level of communication and enhancing the complete solution. Entering the conference remotely, once the video is enabled, it is as if you are sitting at the conference room table with the others.

With their Polycom Immersive Studio Flex, Polycom is making the technology more readily available to the SMB market segment. It is no longer exclusive to large corporate enterprise.  It also works with Skype for Business and various calendaring systems to make meeting set up very easy.

Polycom has two decades of innovation and more than 950 technology patents that underline their mission to unleash the power of human collaboration. They create amazing solutions and innovative user experiences that help millions of people around the world defy distance to increase productivity, accelerate innovation, provide better customer service, expand education and save lives.

For more information, go to: http://www.polycom.com/content/www/en.html

FCC form 477 is explained to Don Witt of The Channel Daily News from Telecom Reseller by Hal Stringer, a consultant to Technologies Management, Inc. (TMI) and to the TMI clients. Form 477 has been around since the turn of the century.  While basic information was requested at the beginning, over the years, more and more information has been requested as it relates to the census tracts. It is getting very tedious and time consuming.  As with your taxes, it may be easier to have a Form 477 consultant work on the reporting.

Listen in on the discussion to find out:

Requirements

Penalties

Demographics

Now that you have gathered and supplied the data to the FCC, you can also utilize the data to find out about your customer base. It will help carriers:

Sales and Network planning

Customer loss reporting

Trouble areas

Hot Spots

Where is band width needed

Etc.

The goal of TMI is to protect and increase the value of regulated businesses by offering comprehensive information tools, effective compliance strategies and sound business advice.

At Technologies Management, Inc., their greatest asset is their talented, experienced team of professionals. TMI’s premier regulatory consulting services and compliance reporting systems are implemented and supported by exceptional people. They are always interested in locating the best individuals with the skills and energy to help them grow, create optimum solutions, and thrive in the continuously evolving regulatory environment of the telecom and energy resale industries.

You can find out more at: http://www.tminc.com/

The International Avaya Users Group (IAUG) is the largest end user association in the UC and UCaaS world. The group was formed out of three different user groups as Avaya absorbed several of Nortel's key businesses. This year the IAUG will break with a long standing tradition of late second quarter shows by instead holding its annual event in February. Moving up the date will allow IAUG to coincide with Avaya's new product releases. In this podcast IAUG Executive Director, Victor Bohnert, discusses innovation to this year's conference, including anticipating improved attendee value by being able to attend an event where Avaya's latest ideas are premiered. Bohnert also discusses how he see Avaya's recent Chapter 11 filing as the beginning of a relationship with a stronger Avaya. We hear about how critical Avaya is to thousands of major enterprises and that the company, especially by securing a special financial facility, will remain whole and fully engaged in the market. The IAUG is a critical link between end users, Avaya and the hundreds of Avaya partnered companies that form the largest UC ecosystem as measured by installed base.

Register for the conference

Learn more about IAUG

Zane Long, VP of Channel Sales at RingCentral, discusses the recent announcement by Avaya filling for Chapter 11 bankruptcy with Don Witt of The Channel Daily News from Telecom Reseller.

What does it mean for the premise based customer?

What does it mean for the channel moving forward?

What does is say about technology?

Per Zane, UCaaS is the product of the century and large enterprise customers are now starting to demand UCaaS and are moving to the cloud at an accelerated rate. They are shifting from the capital asset purchase to the monthly fee and a more flexible and mobile solution.

Listen in to hear more about the recently announced Avaya bankruptcy.

RingCentral, Inc. is an award-winning global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premise systems, RingCentral solutions empower today’s mobile and distributed workforces to be connected anywhere and on any device through voice, video, team messaging, collaboration, SMS, conferencing, online meetings, contact center, and fax. RingCentral provides an open platform that integrates with today’s leading business apps while giving customers the flexibility to customize their own workflows.

RingCentral has the confidence of over 350,000 organizations worldwide to provide them with innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.

RingCentral is headquartered in Belmont, California.

For more information go to: https://www.ringcentral.com/

Last week, Avaya, a company with DNA that traces back to the making of the world's first phone call, declared Chapter 11. But the UC and UCaaS company also acquired a credit facility for over $700 million which affirmed, the company said in a statement, to remain whole and move on. In this podcast, PathSolutions founder and CTO, Tim Titus, looks at the reorganization as a chance for Avaya to emerge as a new company. Titus believes that the filing will allow Avaya to restructure its debt and that a stronger, but different company emerge. Titus, whose company helps users understand challenges to their networks, has the perspective of a DevConnect Partner. According to Titus, Avaya remains a leader in its core markets, and the value of those products will go forward.

Visit www.pathsolutions.com

Podcast on an “all-in-one” appliance that is easy to install and lowers the total cost of ownership 

Migration to the cloud and to hybrid solutions is on. But the path can be complex, time consuming and expensive if changes are not well planned. In this podcast, Sonus Product Marketing Director, Walter Kenrich, walks us through the complexity and challenges of the paths of migration and how the Sonus Cloud Link solution integrates Microsoft CCE bridges a critical gap.

Skype for Business Online, sometimes referred to as Cloud PBX presents migration challenges. Microsoft has launched Cloud Connector Edition (“CCE”) which allows enterprises to leverage their on-premises PSTN connectivity to use with Office 365, enjoy a number of additional advantages of retaining currently deployed infrastructure. But this still leaves users with a setup process that can consume IT department time, require qualified technicians, an SBC, dial plan integration and security. In this podcast Kenrich describes how Sonus Cloud Link is an all-in-one appliance that closes that gap and cuts installation time by up to 90%.

Read the blog

Visit Sonus

Listen to the podcast below

Podcast looks at new tools for the contact center

In the fall, Voice4Net introduced the Voice4Net SMS ACD module that empowers contact center agents to interact with customers through two-way text messaging over their mobile devices. The module is part of Voice4Net’s portfolio of WebRTC-based solutions under its RTC Framework series of products. In this podcast Voice4Net's Rick McFarland walks us through this development and how Voice4Net has become a leader in using WebRTC introduce a new generation of powerful tools for the contact center. McFarland also provides a preview of will appearance at the Telecom Reseller Week at ITEXPO on WebRTC.

More at www.voice4net.com.

Don Witt Speaks with Drew Lydecker, Co-founder and President of Avant about the SD-WAN portfolio of products just announced.  There is an accelerated movement to the cloud and companies large and small are looking to make the move. In an era of premise to cloud migration and desk phone to mobility migration, Avant has established itself as a trusted advisor to migrating companies.

Currently they have more than 50 cloud providers, 1400 carrier-neutral colocation sites, and 45 connectivity solutions, available globally.

AVANT starts 2017 with an expanded list of SD-WAN providers and a significant commitment to partners to support the need for SD-WAN services. This portfolio of partners places AVANT, a leader in sales enablement and distribution of next generation IT services, squarely in the middle of one of the fasting growing IT cloud segments in the market with the broadest portfolio of SD-WAN leaders in the industry.

AVANT’s SD-WAN portfolio of solutions includes:

Aryaka, as one of their leading distributors

CenturyLink with Versa Networks

CIS with managed Talari and VeloCloud

CloudGenix, announcing a new distribution agreement with AVANT

Earthlink with VelcoCloud, announcing a new distribution agreement with AVANT

Expereo with managed Cisco IWAN, Citrix, and Viptela

Masergy with Silver Peak as the initial SD-WAN partner with more on the roadmap

Netwolves with Cisco IWAN and Cisco Meraki

Talari, as the first distribution partner for their new monthly billed offering

Verizon with Viptela, Cisco IWAN, and Versa Networks

Windstream with VeloCloud, as a top tier distribution partner for Windstream

AVANT is the leader in channel sales enablement for next generation IT services and a leader in the distribution of SD-WAN services.  With AVANT, not only does a channel partner gain access to the best solutions the SD-WAN market has to offer, but also gains access to the AVANT’s channel sales enablement capacities – now available for the SD-WAN portfolio.

For more information, go to: http://goavant.net/home.aspx

by Gary Audin

It is very likely you already have a public address (PA) in place. It is separate or integrated with your PBX. You have not touched it in years. It is unlikely it is SIP compliant. As you move to an IP PBX so does your PA system has to evolve. Don’t take the PA system for granted. You can make it SIP compliant as well increase the system clarity by use high definition voice.

Tommy Lee, VP of VTech/Snom www.snom.com and Gary Audin discuss the use, deployment, and design considerations for a public announcement (PA) system. Tommy presents the PA design challenges and solutions for zone coverage. He describes how to make the PA components operate on an IP network.

What You Will Learn:

Public Announcement Problems

Selecting a PA System

The Value of Zones

Design Challenges

Solutions

Snom has developed a SIP bridge (PA1) https://www.snom.com/broadcasting/public-address-system/ enabling businesses to extend their existing public announcement speaker system while upgrading from digital/POTs systems into SIP-based voice communication solutions. The PA1 can be used in both small and large applications due to the inclusion of a 4-watt amplifier for single speaker projects. A microphone input is provided for two-way communication. Larger projects can utilize multiple speakers driven by external high wattage amplifier(s). The PA1 serves as an auto SIP answering preamp that drives the multi-speaker setup. Use of Snom’s proven SIP stack enables wide compatibility with all SIP platforms.

As the 2017 gets underway, Avaya assembled a panel of experts to peer into 2017. In this podcast Sandra Thomson, Senior Marketing Manager of Avaya Client Services, discusses how the panel was assembled and what the panel included in their vision of the future. That future includes cloud and M2M. That future includes migration of methods and services along with underlying technology. But hat future includes human presence too. Voice has the quality of being able to connect people in a way that many other forms of communication sometimes struggles to deliver. In this podcast we hear how these things come together in 2017

Visit www.avaya.com