Telecom Reseller / Technology Reseller News

As big trends continue to shape the UC and UCaaS markets, West Safety Services, brings to the market a large family of solutions that can work in almost any environment, carrier or enterprise, and on most every PBX platform installed. In this podcast with Jared Miller we focus on the major trends shaping UC, how enterprises should be thinking about their migration plans to hosted or cloud based solutions and the importance of having a robust e911 solution running at every site. Miller also clears up a number of misconceptions he observes in the community. West offers specific solutions for Cisco users and many other major platform groups.

Visit www.west.com/safety-services/

 

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Last week Vertical Communications unveiled Vertical Cloud Connect™ (VCC), as a basic component of the Vertical One Framework, Vertical's cloud communication model. VCC is intended to allow customers to roll out microservices and emerging features across their organizations, without large investments of time or technical resources. In this podcast we learn how VCC will enable users to customize their experiences and easily deploy additional features and third party solutions. As part of a larger cloud based strategy, VCC is also intended to make customer investments in their communications approach more long term, since improvements should be relatively easy to develop and implement.

Bobby Mohanty, SVP & GM, Products at Vertical Communications walks us through VCC and discusses Vertical's wider cloud approach. We also learn about Vertical's larger financial resources which Mohanty sees as enabling the country to make further advances in product and market development.

Visit www.vertical.com

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Earlier this week FatPipe Networks and Avaya announced a strategic integration that combines data center Software Defined Networking (SDN) and Software Defined WAN (SD-WAN) into a single integrated solution for networking and unified communications.

The joint press release said that it was the first integrated SDN and SD-WAN solution of its kind. In this podcast JT, Avaya's Vice President and Chief Technologist and FatPipe’s President and CTO Sanchaita Datta, discuss how their announcement is already impacting customers and signaling a new trend towards providing a single source for a converged solution.

According to Gartner, by 2019 more than 30 percent of the Ethernet switching networks installed in enterprise data centers will be modernized with Ethernet fabric architectures, up from less than 10 percent today (Gartner, Magic Quadrant for Data Center Networking, May 2016). At the same time, 30 percent of enterprises will use SD-WAN products in all their branches, up from less than 1 percent today (Gartner, Market Guide for Software-Defined WAN, December 2015). Gartner recommends an integrated network fabric that not only delivers network services across physical and virtual networking, but also provides a unified management platform, and SD-WAN should be implemented as part of a comprehensive WAN architecture.

Visit www.avaya.com and www.fatpipe.com

 

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As cloud and hybrid solutions proliferate, the need for e911 not only grows but becomes more complex, and in some ways, much easier to get wrong. In this podcast Mike Anderson of 911 ETC discusses the broad changes shaping the today's UC and UCaaS landscapes. Recorded at Cisco Live, Anderson describes 911 ETC's VoIPConnect for Cisco users. 911 ETC is a Cisco Preferred Solution Provider. Anderson also describes important legislative and regulatory changes underway, including a possible national standardization of 911 issues that all UC and UCaaS end users and channels should be aware of and begin planning to implement for compliance. 911 ETC's website hosts up-to-date news on the topic along with other resources.

Visit www.911etc.com

Kentik's Jim Frey, thinks that Cisco’s introduction of Tetration Analytics, “a watershed moment” for the network industry’s embrace of big data analytics. Frey believes that if architected properly, a single platform can satisfy operational, business, performance and security intelligence in a scalable and open way. In this podcast we learn how Kentik builds on what Cisco is doing by offering a family of SaaS based solutions that allow the network manager to "watch what's going on from the edge of your network". Frey makes that case that his company's approach allows for scalable, easy to deploy solutions that provide security and performance intelligence.

Learn more www.kentik.com

Texting is fast, immediate, understood and actionable. It does not seem to have the footprint of email. Messaging mounted from mobile devices has many advantages. But the problem is that if these communications are occurring outside of the communication network that the enterprise manages, issues of privacy, security, the safe keeping of corporate intellectual property and internal news, and much more are at risk. In many industries such as health care, education finance and defense, the "rogue" BYOD user might be shredding regulations or even violating national security safeguards. The initial impulse to ban or limit these communications has not worked and is probably wrong headed in terms of embracing technical progress.

In this podcast with President & CEO Anurag Lal we learn how Infinite Convergence and their flagship services, NetSfere and Enterprise Messaging Service (EMS) Plus provides safe, secure and robust messaging services to the enterprise. The firm also offers carrier grade solutions such as Multimedia Messaging Service Center (MMSC). The company currently serves 130 million subscribers globally.

Learn more www.infinite-convergence.com

Earlier this month, Gigamon, a leader in traffic visibility solutions, announced automated network topology visualization designed for managing visibility infrastructure at scale. In this podcast Andy Huckridge, Gigamon's Director of Service Provider Solutions, discusses how Gigamon's innovations will enable carriers to mange their networks and asset more effectively, including how subscriber visibility enbales an almost granular understanding of individual users and customers and how Gigamon's tools give carriers a better understanding of subscriber cost. Huckridge outlines navigating NFV deployment pitfalls.

Learn more gigamon.com

by Gary Audin

Conference call technology can be great. However, the technology cannot overcome deficiencies beyond its control. There four elements that can impair the operational quality and success of a conference call. The four possible culprits are the near end, the far end, the conference bridging service, and a hosted PBX. Each has its own issues and problem resolutions.

Jonathan McGarry, CTS Field Systems Engineer, Team Lead Northeast U.S. and Canada at Revolabs www.revolabs.com and Gary Audin discuss and review the range of things that can go wrong before and during a conference call. The EDUcast focuses separately on the near and far end problems and resolutions. It also covers the impairments caused by a conferencing bridge and a hosted PBX service and how to mitigate these as problem sources.

What you will learn in this EDUcast includes:

Room acoustic issues

Network quality impact

Does the bridge help or hurt?

What you own can be the problem

Solutions for problems you cannot control

Solutions for problems you can control

Revolabs, Inc. www.revolabs.com is the premier provider of audio solutions for unified communications, enterprise collaboration, and professional audio applications across a wide range of markets and applications supporting the road warrior to the executive in a boardroom. The company's teleconferencing and microphone systems are utilized across the globe for a variety of applications, from webcasts and video conferencing to podcasts and broadcasting. Revolabs' solutions eliminate the cord, facilitating natural mobility by allowing participants to move about a workspace and still be heard, without being held back by wires. Revolabs' systems are secure (encrypted), rechargeable (environmentally friendly), and GSM-impervious.

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Leveraging NetFlow, IPFIX, sFlow, and other derivatives, Plixer offers insight into unwanted communication behaviors, giving managers insight into their network. In this podcast, Thomas Pore and Mike Patterson discuss how Plixer meets the needs of Cisco users and their experiences at Cisco Live this year. We learn the importance of contextual information. The podcast also give us a brief overview of Scrutinizer which forms the basis of Plixer incident response and behavior analysis architecture. Plixer's approach is real time. We also learn about what has become a Plixer at Cisco Live tradition, the for-fun sword give away, that also comes complete with a short educational session.

Visit www.plixer.com

TelStrat, is a provider of a variety of workforce management and contact center solutions, including call recording, speech analytics, quality control management, and more. In this podcast Dave Ditmars, Director of Market Intelligence, outlines TelStrat's ongoing commitment to the Cisco community of users, and previews the next generation of TelStrat's flagship product, Engage, due out later this year.

Dave gives us a look at what Cisco users were talking about at Cisco Live, and how TelStrat can provide consistent solutions for Cisco users as they migrate from prem to cloud.

Visit www.telstrat.com