Terminal Exchange

By Nussbaum Transportation

Hosted by Dayton Rumbold, Terminal Exchange explores key issues and compelling stories in the trucking industry. Gain fresh perspectives, enjoy a hearty laugh, and take away valuable lessons for the l... more

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FAQs about Terminal Exchange:

How many episodes does Terminal Exchange have?

The podcast currently has 151 episodes available.

Terminal Exchange episodes:

September 24, 2019Ep. 39 // The Way Out, Jonathan Rust
This week we welcome Jonathan Rust to Terminal Exchange. And
you could write at least a 12-chapter book on him. Jonathan starts the episode
by meandering through how he got started in trucking, but the fairytale opening
ends there.
In one of the most real episodes to date of Terminal
Exchange, Jonathan shares the humbling twists and U-turns of his life. Jonathan
steps through the events that have shaped who he is today: meth/cocaine
addiction, wrecks that will leave you shaking, the cornerstone of his son’s
birth, the life of a single father, and the death of his best friend.
But the tragedies cannot outweigh the blessings he has now –
a loving “superwoman” wife, an outstanding teenage son, and a family that he’s determined
to change the narrative for.
He’s cheated death multiple times and is now living life to
its fullest. Press play on this episode of Terminal Exchange with Nussbaum
driver Jonathan Rust.
Quotes
“I learned a lot in that garage. Telford Avenue
– Mount View, California.”
“When you go to a situation where people are
just devastated, you see people working together. It doesn’t matter race,
color, creed, religious background – everybody is human, and everybody is
helping each other.”
“That gives me hope for the human race… It
reassures me and gives me faith in humanity.”
“Everybody survived, but the house took a direct
hit from a 9,000-pound Spanish Oak.”
“He literally was the turning point for my life.
As soon as he was born, I realized that it ain’t about me no more. Time to get
on the grind and make sure I can give this little being the best life I
possibly can.”
“Not a lot of people have Jamaica on their
wedding certificate!”
“I knew I had bigger potential than where I was
at that point. And I was coming to the realization that if something doesn’t
change for me, it’s going to put my son in a very hard path. Because poverty
begets poverty.”
“It was a nightmare. Not only was I on a bus for
4.5 days, but I was also going through detox.”
“I don’t beat myself up for my past. Because it doesn’t
make any difference, all I can do is push forward and try to live a better
future.”
“I missed everything, and I just laid the truck
over and rolled it over in the middle of the road. And I didn’t hurt anybody.
Or destroy anything except for my body and the truck.”
“It’s not just sitting in a seat and driving.
You literally have a battering ram under your control.”
“I don’t hide my past. I share it openly with
people. Because I think it shows people that there’s always hope, and you can
overcome really anything.”
Pictures
Links
Hurricane Michael
Mexico Beach
Honeymoon Headquarters
...more
1h 5min
September 17, 2019Ep. 38 // By Peer Request, AJ Edgington
You asked for him. And we got him. The most requested
interview is here. We’re grateful to welcome the even-keeled, wise, and humble
AJ Edgington to this episode of Terminal Exchange.
Time with Family and
Time at Nussbaum
It’s hard to split these two categories up because so much
of AJ’s life and wisdom intersects and connects his time with his family and
his time at Nussbaum.
He’s able to tailor his training style from his time
training up his children – equal parts love and life experience. And he’s able
to spend time at Nussbaum because he knows he is called to provide for his
family.
Prepare your notepad, because this guy is overflowing with
wisdom-filled quotes and lessons. You don’t want to miss this sought-after
episode of Terminal Exchange with AJ Edgington.
Quotes
“It takes a pretty special woman to be married
to a truck driver.”
“And a special one to be married to you.”
“… Yes!”
“I have eight mouths to feed, and that’s one of
the reasons why I work the way I work.”
“Life takes a lot of love sprinkled on it. And a
lot of patience.”
“It is the quality of the home time, not the
quantity of the home time that matters.”
“I was raised on the farm but never the brain of
the operation. Know what I’m saying? Some of the back.”
“Sometimes it’s just getting out there and
getting knee-deep in the mud and figuring out that that was the wrong way to
teach that!”
“We’ve all had a battle scar. So, which one do
you want to know about?”
“You can’t tell me God does not know what he’s
doing. Because he’s protected me many times from myself.”
“You’ve got to have a short memory when it comes
to the pain and a long memory when it comes to the lesson.”
Pictures
...more
55min
September 10, 2019Ep. 37 // Riding Goofy With Adrienne Riel
Adrienne puts her best foot forward – even if it makes her
goofy-footed – in this episode of Terminal Exchange.
This woman is out-of-this-world cool. She’s seen 49 states,
actively checks items off her bucket list, and isn’t afraid to try something
new. Join Adrienne’s journey and learn how she got where she is today. God
walked her through gentle curves and sharp corners of opportunities, closed
doors, and moments of respite.
Never bored, but always on a board (snow, paddle, surf, and
skate) get ready to be motivated by the remarkable stories of Adrienne Riel.
Hit cruise and press play.
Quotes
“Because when you’re driving a shuttle bus at
the ski resort when it starts snowing, you don’t get to park and call your
dispatcher and say, ‘It’s not safe out here.’ That’s when you get busy!”
“I’m usually home most weekends, so I don’t have
to reset on the road very often. But when I do, I’m looking to see at what
point along my route am I going to find a good spot that’s going to have
something fun for me to do and something to see.”
“So, these are middle school kids, and they hop
on the bus, and they take one look in, and they say, ‘Hey, look, there’s a kid
driving our bus!’”
“And I said, ‘Father, what do I do? … Now what?’
And he was like, ‘I know! You should drive a
truck!’”
“I recommend it to anybody. If you have a chance
to ride with Darla for a week – DO IT!”
Pictures
Links
Adrienne’s Spotlight in July’s Dashboard
...more
39min
September 03, 2019Ep. 36 // The Giant Teddy Bear, Calvin Foster
Re-re-re-re-mix! This week on Terminal Exchange, Chris Vincent takes over hosting for Phillip, and he invites Nussbaum driver Calvin Foster to talk life, love, and legacy.
On first appearance, Calvin may make you hesitate. But he washes any hesitation away with a hearty handshake, genuine, joyful smile, and a heart of service and wisdom. Calvin talks about his testimony, how he ministers awake and asleep, and what he wants you to know about living life.
He’s got a heart to reach others, and if you haven’t heard from him yet, let this episode introduce you to the one and only “Soul-Winner-For-Jesus” Calvin Foster.
Quotes
“I’ve been told that I’ve got a face for radio and a voice for print.” – Chris V.
“He comes walking up in the door, and I thought I was getting mugged. I didn’t know what was happening!” – Chris Vincent
“When I got to orientation, I came with about $2 in my pocket and maybe $100 left back at the house for the wife and the kids. And I just kept praying about it, saying ‘I can’t fail my family.’”
“God’s going to have a plan for me, whether I’m going to stay in trucking or I’m going to get out and do something in the ministry. And it just turns out that the lower 48 states became my ministry.”
“Folks say, ‘I don’t even see the tattoos. I don’t see the big, scary guy. I just see a man with a kind heart.’”
Pictures
Links
Matthew 28:19
A video by Calvin’s daughter
Banana Bow Co.
...more
27min
August 27, 2019Ep. 35 // 3rd Quarter Survey Results
We welcome CEO Brent Nussbaum back to Terminal Exchange this
week as we discuss our 3rd quarter driver survey results.
Want answers now? This episode is for you. Brent addresses
the overly busy operations departments, new hires, and concerns about
Nussbaum’s growth. Take heart that the comment you submitted in the survey has
been read, will be addressed, and is being worked on now.
Plus – hear about some new rollouts heading to your truck
soon!
Quotes
“We did have one of the biggest years in our
history for growth, and it was almost 20%.”
“Ultimately, we know that they are not exactly a
driver-friendly tool on our trailers, and we’ve been looking around for quite
some time at a replacement that would be much easier to work with.”
“I don’t want to say it’s indestructible. I’ve
watched a truck drive over it … it’s somewhat indestructible, let’s put it that
way.”
“But otherwise, assuming all goes well there…
and the numbers…”
“You’re really trying to back me into a corner,
aren’t you, Phillip?”
“I am trying to back you into a corner!”
“We don’t want to be just another trucking
company out there. We want to be the one that you’re proud to work for.”
Links
Rocketail
Michelin
Energy Guard
Transtex
...more
24min
August 20, 2019Ep. 34 // A Real Fish Story
Dennis Gray hops into the hot seat this week on Terminal
Exchange. He’s been cruising our nation’s roads for a while now, but before he
was a navigator of the sea seeing the world. We could write a book on him – but
here’s just a brief glimpse of Captain Dennis.
600 lb Marlin to
80,000 lb Truck
Dennis divulges his fascinating history from the army to
computers in the ’80s to captaining sport fishing boats and more.
“I ran all sorts of different boats: party boats, cruise boats, dive boats, off-shore oil field crew boats, supply boats, and private boats. I had a lot of fun driving the private boats.”
He’s seen the world, seen a lot of ocean, and now he sees a
lot of growth and opportunity as a Nussbaum driver.
“We need to get to dancing again. And get our rhythm back. And I think once we get our rhythm back, our strong heart beat’s going to return.”
In this episode of Terminal Exchange, Dennis wows with where
he’s been, but also where he sees Nussbaum going as an employee-owned company. Listen
now for worldly stories and wisdom from Captain Dennis Gray.
Quotes
“My dad was 24 years military. And my brother
was in the military at that time, so I joined the army security agency and got
12 years in the military.”
“I got a long history – I’m an old man!”
“Now my phone will do more than the first
computers I ever worked on.”
“I ran all sorts of different boats: party
boats, cruise boats, dive boats, off-shore oil field crew boats, supply boats,
and private boats. I had a lot of fun driving the private boats.”
“We won first place with a 654-pound blue
marlin. $575,000 for three days of fishing.”
“We’re talking five staterooms, five
bathrooms…”
“It’s like a hotel on water?”
“Yeah, but it rocks and rolls!”
“I can’t tell you how many people I see driving
down the road with that phone in their hand in front of their face trying to
drive a car 70 MPH next to a big rig.”
“He was 25 miles off-shore in a 14-foot boat
with six people on it and had no idea where he was. He was just out driving
around on his boat and was out of fuel.”
“God’s sent me this message and showed me that
[Nussbaum] truck coming down the highway on my way home. Maybe this is the
direction I need to go…”
“We need to get to dancing again. And get our
rhythm back. And I think once we get our rhythm back, our strong heart beat’s
going to return.”
Pictures
...more
40min
August 13, 2019Ep. 33 // WIGing Out
It’s the final countdown…
We’re preparing to wrap up this round of 4DX at the end of
August. Will we meet our goal of reducing driver turnover to 25%? Only time
will tell.
Phillip sits down with Caleb from the Recruiting Team and
Nathan Anderson from the Load Planners and Account Managers team in this
episode of Terminal Exchange.
Recruiting Team
Increase online reviews. Increase drivers in Certified RED.
Caleb and the Recruiting Team have completed their first WIG
of increasing online reviews for Nussbaum, and now they’re working on expanding
the number of drivers in Certified RED. He explains what Certified RED is and
how it doesn’t just benefit the driver; it benefits the company. What drives
you to become Certified RED?
“Well, we’re employee-owned. So being employee-owned means if it’s good for the company, it’s also good for you as the driver. It’s tying the two together.”
Load Planners and
Account Managers Team
Decrease home time misses.
Nathan Anderson and the Load Planners/Account Managers team
are facing a frustrating feat head-on. How can they get drivers home
successfully and on-time? Check out how they ensure a load is good-to-go for a
driver and what counts as a home time miss. They’re holding themselves to a
high standard and are hard at it.
“Where is this load going to end this guy? You’re calculating his drive
time now, the hours left on his 70, how many you expect him to have once he’s
delivered that load, and the probability of having a load in that area that’s
going to get him back home.”
Quotes
Caleb
“We’ve seen a very surprising effect from those.
Since we’ve done it, we have people calling in saying, ‘Wow, you guys have the
best reviews online that we’ve seen!’”
“It will 1. Benefit you. It will 2. Benefit the
company. And anybody with the mentality of, ‘Oh, it’s all for the company…’
Well, we’re employee-owned. So being employee-owned means if it’s good for the
company, it’s also good for you as the driver. It’s tying the two together.”
“A lot of companies have the mentality that a recruiter
is there to get you in the door and after that, you don’t talk to recruiters
anymore. We enjoy drivers that come up and talk to us again after we hire you;
it’s nice to still have a relationship with you.”
Nate
“All those things add time and work for not only
the driver but the load planner, the CSR, and the driver manager.”
“Where is this load going to end this guy?
You’re calculating his drive time now, his hours left on his 70, how many you
expect him to have once he’s delivered that load, and probably the probability
of having a load in that area that’s going to get him back home.”
“We’ve seen some real good improvements over
time. The percentage of loads with bad or inaccurate information has definitely
dropped.”
Links
Ep. 18: The Wildly Important Gap
Ep. 27: So Many WIGS
...more
34min
August 06, 2019Ep. 32 // Who Is Jesus – Part 3
Nussbaum’s Chaplain, Jim Revelle, is back with the final
installment of a three-part series. Listen at your own discretion, because
we’re talking about Jesus.
“Listener Beware”
Warning
Jim released his final installment of a three-part series
this month. As a corporate chaplain, Jim works on a permission-based standing.
Here’s your “buyer beware warning.” This is a talk about Jesus Christ, and if
you don’t want to listen, don’t listen.
“I just want to give a listener warning. If you are a person who is not interested in faith or offended by faith, we’re going to talk about this person, Jesus Christ.”
Who is Jesus?
That’s the question Jim tackles in his messages. He is God,
but he came to Earth as a servant. The tone of his presence, the posture he
presented the world with was not that of an oppressive king, but that of a meek
and gentle servant.
“Can you imagine, God came to serve us? That’s the battery in the flashlight that makes it shine. That’s the gas in the tank that makes it run. That is the power that gives us the ability to serve.”
Continue the
Conversation
Whether believer, agnostic, or atheist – Jim welcomes your conversation and questions. Don’t be afraid to give him feedback and continue the conversation with him after the episode. He wants to hear from you!
phone: (877) 322-2427 ext. 5017
email: [email protected]
Quotes
“He didn’t cease to be God. But, he gave up his
rights as God.”
“Whenever we come into a room or leave a room…
there’s a tone or something that we leave as a residue of our personality and
how we approach things. Some people are amenable… Other people are very
in-your-face. But, how did Jesus Christ come to this planet?”
“Can you imagine, God came to serve us? That’s
the battery in the flashlight that makes it shine. That’s the gas in the tank
that makes it run. That is the power that gives us the ability to serve.”
“He got a handkerchief that one of the girls had,
and he’s tenderly wiping the tears off of her eyes as she’s sharing her vows
with him. Here you have this guy with all this brute strength, and what do we
admire about him? He’s got strength, but he’s being gentle. And this is the
message of Jesus Christ.”
“Tip your server. Return your shopping cart.
Pick up a piece of trash. Hold the door for the person behind you. Let someone
in your lane. Small acts have a ripple effect. That’s how we change the world.”
– Wayne McPherson
“The ripple effect started with the tone of
Jesus Christ. It ripples into our heart. It ripples out. We change the world
one act at a time because we respond to him.”
Links
Who is Jesus Part 1
Who is Jesus Part 2
Undercover Boss
Philippians 2:4-8
Proverbs 16:32
...more
18min
July 30, 2019Ep. 31 // Bill and Mike’s Excellent Adventure
Whether you’re a trainee or veteran driver, this episode
will be the best 30 minutes of entertainment you’ve heard in a while. Trainer
Mike Cline took CFO Bill Wettstein out on the road as a trainee for a week. And
the stories are just as good as you’re imagining.
Fresh Off the Asphalt
We caught Bill and Mike for this interview straight from the
interstate. Bill’s fresh first impressions are cringeworthy, laughable, and
unfiltered. Relive the adventure, and share a chuckle or two, with Mike and Bill.
“I told Mike, ‘Alright, I’m going to do less than five mistakes here.’ And I don’t think I got away from the guard shack before I had two…”
From Desk Chair to
Driver’s Seat
Bill vividly compares and contrasts his daily life in the
office to his daily life in the truck cab. And what are his weak points? Even
though Bill signs the paychecks at the end of the day, Mike’s not afraid to
bare the truth.
“Well I think I might have won because at the very beginning of the first day you said, ‘Mike, you’re the boss.’”
No preamble can do this raw, rushed episode justice – press
play for instant entertainment.
Quotes
“What surprised me was how misunderstood the
truck driver is out there. Just dealing with the public.”
“Backing – I can do it. I need to get out and
look and to pull forward a lot more than anyone else that drives for us does.”
“Now, did you hit anything?”
“Not that I’m aware of.”
“Good enough!”
“His lane departure system warning in his truck
works quite well… one night, I told my wife, ‘If he tells me one more time to
stay in my lane, I’m going to scream!’”
“I could feel my whole body stiffen up, and I
thought, ‘Ok, I’m done with that lane
departure warning!’”
“I never got to honk at anyone. It’s a pity!”
“We took four weeks of training and crammed it
into one.” – Mike
“Yeah, we staged that one but the other 999 were
not staged.”
“I told Mike, ‘Alright, I’m going to do less
than five mistakes here.’ And I don’t think I got away from the guard shack
before I had two…”
“The one way I figured out how to make Mike be
quiet and not coach me is… to… go… slowww…”
“Well I think I might have won because at the
very beginning of the first day you said, ‘Mike, you’re the boss.’”
“I really hope people recognize that. That
management does care. It’s not us vs.
them.”
“Mike was in the truck stop, and he told me just
to park the truck. I mean seriously, how hard can that be? And I got myself in
a jam over there in Lebanon at the Flying J. I got out of it, but my three
minutes without him with me proved to myself I’m not ready to roll.”
Pics/Video
...more
33min
July 16, 2019Ep. 30// CFO, Bill Wettstein
Sit down with Bill Wettstein in this episode of Terminal
Exchange – family man, minister, farm boy, driver trainee, and Nussbaum CFO.
Get to Know Bill
From college to CPA to CFO, Bill’s had his foot on each rung
of the ladder. Have a hearty laugh and a few heart-checks with him as he
relives memories and life lessons from 21 years at Nussbaum.
“I found that in my life, that’s how God has often worked. That I have to be content where I’m at before doors open.”
Family, Farming, and
Faith
You may think you’re busy with babies, but the word takes on
a new definition in a house full of teenagers. Bill raises kids, organic crops,
and an “Old Macdonald” type farm. And on top of it all – he’s a minister at his
church, giving a couple of sermons each month.
“So, you’re asking me how I serve Nussbaum, how I serve my wife, how I serve my kids, and how I serve my church? Yeah – I don’t know. That is probably one of my biggest questions – is how I do any of those well!”
Nussbaum CFO and
Driver Trainee
He wears both hats right now. Bill’s out on the road with
trainer Mike Cline this week – we’ll hear about their travels upon their
return. Tune in!
“I can tell you how much it’ll cost us to do the trip we do, but I don’t know how to do the trip. So, that’s what I want to learn.”
Quotes
“Well, it’s good to be here. The topic makes me
a little nervous.”
“You go to college, and you think you know all this,
and I got out, and I didn’t know nothing.”
“I found that in my life, that’s how God has often
worked. That I have to be content where I’m at before doors open.”
“We have one that we basically call the
pot-stirrer. Because he can stir the pot really well.”
“’Dad, my wheels aren’t driving.”
‘Oh boy, where are you at? Are you off the road?
Pulled over?’
‘No, I’m still going. But my wheels aren’t
driving.’”
“I can tell you how much it’ll cost us to do the
trip we do, but I don’t know how to do the trip. So, that’s what I want to
learn.”
“I’m what you call a lay minister there. There’s
six of us, and we take turns, so I probably have a couple of sermons a month on
average.”
“So, you’re asking me how I serve Nussbaum, how
I serve my wife, how I serve my kids, and how I serve my church? Yeah – I don’t
know. That is probably one of my biggest questions – is how I do any of those
well!”
“Sometimes, my conversations aren’t always
encouraging, but at least I hope they feel like I’ve told them the truth and
that I cared.”
“A lot of these things we’re doing may affect
you in your career, but I would say even more so in your personal life.”
Links
Article: CFO with a CDL
Eureka AC Church
Luke 10:27
...more
44min

FAQs about Terminal Exchange:

How many episodes does Terminal Exchange have?

The podcast currently has 151 episodes available.